I have an AppleTV. A while ago, I bought the first 4 seasons of Downton Abbey. Have been slowly working my way through them. Tonight, Apple wants to charge me for shows I've already purchased. How can I watch what I already own?
Why can't I wtch what I've already purchased - an episode in season three of a series for which I bought the first 4 seasons?
Contact itunes
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I have a new i4 phone and am new to Apple. My imessaging will not send out any messages. How can I fix this? HELP
about message http://support.apple.com/kb/HT3529
troubleshooting message http://support.apple.com/kb/ts2755
settings - message - imessage - is turned ON? Do you have it activated?
Make sure you have a good wifi or cellular data connection.
Also you can only imessage other apple products who have imessage on. -
None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.
Read: iPad Troubleshooting Assistant
That procedure eventually leads you to the need to restore it.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPad in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
I ordered a movie (The Help) on my iPad 2 and it showed it was downloaded. When I went to watch it, I got the message that it would not load. Can I watch on my Mac computer? I can't find it in iTunes.
Hi adtsalmon,
You can only watch the movie on the device you rented it on. Here's a snippet from the Apple Support site (italics mine):
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Here's the link to the Movie Rentals FAQs site FYI:
http://support.apple.com/kb/HT1657
Hope this helps!
Cheers,
GB -
Please help me on how to download free applications,I already have a free apple id
You need a valid form of payment associated with your Apple ID. This link is to an Apple support page describing the valid forms of payment.
http://support.apple.com/kb/HT5552 -
I Have a iTunes library with approx. 3000 songs on it and my husband has an iPod that has his music. He wants to create a new library for his new iPhone. I would like to know if we can create a new library for him without effecting my library. And we don't want to sync my whole library to his phone. I am also afraid of losing my library. Is there a way to have 2 separate libraries for 2devices? if it's possible, how do you set it up on a Mac?
Hello dartal,
Indeed, a new library can be created on your Mac. In order to create a new library and to switch between the libraries, hold the Option key on your keyboard while you open iTunes.
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/HT1589
Cheers,
Allen -
no further details than I can think of. I'm not particularly technical so please keep answers simple.
You're welcome
Some sites automatically redirect you to a site in the local language, based on where your IP locates you.
There is usually a link on such websites choose a language or go to an international version that allows to chose the language.
If the Google (Firefox) home page is in the wrong language then see:
* Google: http://www.google.com/support/bin/answer.py?answer=873 -
Since the last big firefox update, nearly every time I click on a link or search result, a Yahoo page saying there was a problem pops up. This has never happened before, and the Yahoo page comes up even when I search using Google. This is incredibly annoying, both because I do not want to use Yahoo and also because there is an error message about 75% of the time, which is highly unusual. Is there a setting I can change to make this stop?
Check out [https://bugzilla.mozilla.org/show_bug.cgi?id=1008706 bug 1008706]. It's related to safe browsing, and is a known issue.
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Apple wants me to pay for garageband although i already bought it!
I bought garageband 1.2 on this ipad 2 on 12th of march 2012. last time i deleted it in order to get some space for ios-upgrade. Then i wanted to Download it again, but apple now wants money for it?! Furthermore, the app is not listed anymore in my "bought apps" chapter.
What can I do?Are you signed into the AppStore with exactly the same Apple ID that you used when you bought GarageBand? If not, then use that AppleID again.
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Is anyone having trouble playing movies they purchased? I have no issue watching netflix or previews but I can't watch what I already purchased.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
At this point in time, I’m wondering if this could be related to (but not restricted to) the new feature that allows others to come into your home and use your Apple TV to download and play their content on your Apple TV without logging into their account on your Apple TV. The Terms of Use for iTunes Store content have always been to require you to only purchase and play the content from the store in the location where you live and to use a credit card registered in that location. Previously Apple seem to have been somewhat lenient on enforcing such restrictions, perhaps now they are not. However I don’t really have any evidence to support this suggestion, except that changes made to accounts in these areas do appear to be helping many.
If you are successful in resolving your problem, perhaps you would let us know exactly which action resolved the problem for you. If you are having this problem to begin with, can you also tell us your location. -
I have purchased and downloaded some TV Shows through iTunes. How can I watch them on my iPad without an internet connection?
Demo the same thing happened to me. I purchased a seasons pass for Sons of Anarchy Season 6 and I've got the eposides on my IPad but Airplay won't allow me to watch the episodes without an internet connection or WiFi. Is there anything else I can do so that I can watch these eposides without an internet or wifi connections?
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How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help
Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.
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Puchased items in my watchtime app will not restore to my ipad (1) after an ipad restore. The items appear ready for purchase. how can i restore the items.
Following ultimately helped me : Make sure that you are logged in at the App Store App or iTunes App with your apple ID and password with a US account. Turn your iPad off and on and than you should see the Radio button again. It won't work if you are logged on with a foreign account. If you are not logged in at all, it worked, too.
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How can I watch purchased movies on apple tv?
How can I watch purchased movies on apple tv? I recently purchased an apple tv and cannot play the movies I have bought on my itunes account?
Can anyone help?You can also got to movies and select purchased and if it comes up cannot connect to server go to settings and scroll down to restart and it should work. That's what I did and it showed my purchased movies and I don't have my Apple TV paired with a computer. Just using iCloud. But you also can pair your computer but its not necessary to watch purchased movies you have bought through iTunes. Hope this helps.
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How can I watch TV episodes purchased via Apple TV on my MacBook Air ?
I have been purchasing TV episodes via Apple TV to watch on my TV. How can I watch those purchased items on my MacBook Air ?
Use the Purchased QuickLink in TV Shows section of Store to download to iTunes.
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