I have an arranged time for apple support to ring me and no one has rang
I have an arranged time for apple support to ring me and no one has rang
If they don't call after half an hour or so you could ring them again or take your device to the store
Similar Messages
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Does anyone have a phone number for apple support?
Try the number for your country on this page.
(18750) -
I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.
wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
Recently, I installed Yosemite on my MacBook Air. After that I had no sound. Not even the start up chime. In Sound preferences there are no input devices and no output devices. I have had three meetings with Apple support with no results. Can anyone help? This seems to be a regular problem.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
unable to get status of backup disk
Greetings cf83,
It seems you are unable to backup on an existing Time Machine backup drive. I have linked to an article that may help you troubleshooting the issue:
OS X: If you can't back up or restore with Time Machine - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen
Aladane wrote:
Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article. -
Why isn't there a mobile version / screen size for apple support communities ?
Why isn't there a mobile version / screen size for apple support communities ?
GOD!
I have the same problem and I've been trying to find a way around it for about...4 hours now. It's driving me nuts!
Is there anything that can be done? Can I really not use the nano b/c of my operating system? that seems nuts to me!
am totally bummed out as mine was a gift as well and now I have to return it... -
what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted
Your only option will be to contact iTunes Store support and see if they can help you. Click on this link and choose the Account Management option, and create a new case with iTunes Support.
Good luck! -
For my game purchase cannot be success .. After I click on the icon for the purchase they will show me contact I-tunes support for complete the transaction ....for I have already contact AppleCare for assist.... And they told me is the server system down
Kindly get back to me ASAP!
Thanks.Jay cole Ong wrote:
After I click on the icon for the purchase they will show me contact I-tunes support for complete the transaction ....
To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
Response times for apple displays
Hi,
am in the market for a 20-22" LCD monitor for our G4 machine. Sometime we'll upgrade the machine to a faster intel-mac. I have been hunting around for good deals on LCD's and while most other vendors seem to list their response times, I did not see them for the Apple displays. Any notes on where to find them?
Also am looking at Dell and their response times seem quite slow (15-16 ms) for the 2007WFP or just the FP displays. While Samsung and a host of others are typically below 8ms. I do understand there are "tricky" ways of measuring these number, but 15-16ms seems pretty slow to me, and since my teen agers play a lot of games on the machine, seems like I should go for faster #'s.
That said, any recommendations on other brands? Apple's are very pricey, but nice looking too.
thx
'markm_ahienius,
14 ms.
See http://www.apple.com/displays/specs.html
If you can afford a 23-inch display, go for it. I have owned both the 20-inch Apple LCD and the 23-inch. Bigger is better.
The real question is "why do you care about response time?". It is only meaningful for watching movies and playing games. Not for "ordinary" work.
,dave -
Hi, my wifi button just greyed out a few minutes ago and I can't connect to wifi. Have followed instructions given by Apple support but it's still not working. Does anyone have a solution? Thanks & Happy New Year :-)
First, you don't have a 5+ year old 3GS. The 3GS has only been around for under 4 years. In fact, 5 years ago there were NO iPhones; the original iPhone (2 generations before the 3GS) came out on June 29, 2007 - not quite 5 years ago. The 3GS was released June 19, 2009.
That aside, you can sync multiple phones to one computer - see http://support.apple.com/kb/HT1495. boogeyman is wrong. It is 100% safe to create an additional user name on her computer, log in with that name, and back up the phone. See this for details on what you want to do: http://support.apple.com/kb/HT2109 -
I have a privacy concern on Apple support communities. Who do I contact?
I have a privacy issue on Apple support communities. How do I contact a community host or have one contact me privately?
Level 2 (I believe) gives one the ability to "report" posts for action (I assume the moderators do not appreciate one abusing this privilege just for fun). But you cannot report your own threads.
Until then, post a thread saying "Moderators please help" and post the link to the thread as they look for such thread titles. Someone who can report thread can raise the attention level for you.
UPDATE ISCE READING YOUR LAST POST
Please post the link so it can be reported.
Your original Apple ID will not go away, usually. IDs are rarely deleted entirely by moderators. But you can stop using it and let it become less noticed. -
I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?
I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck. -
Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
iTunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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