I have an educational license yet cant seem to access Market Assets on the Creative Cloud app?

I have an education license yet cant seem to access Market Assets on the Creative Cloud app, is this a feature I am denied with my current subscription or am I doing something wrong? Thank you!

You have Creative Cloud Student and Teacher Edition purchased as redemption code.
Regards
Rajshree

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I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

Please authorize ADE 3 with same credentials that you used with older version of ADE

I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message Exit Code: 7 Please see specific errors below for troubleshoo

I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW041 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s)
ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist. ------------------------------------------------------------------------------------- System Requirements and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

Does the Creative Cloud app on Mac have to launch at login to check for updates?

I don't really care to have the Creative Cloud app on my Mac running all the time. I don't use any of the features for it other than to update apps.
If I UNcheck "Launch at login"....will I still get notified of updates?
-Kevin

I certainly didn't have the Application Manager running all the time in CS6. Adobe must have had a background process checking for updates because in CS6 where there was an update, I would get the update icon in my menubar.
What I'm wondering now is.....does CC have a similar process that will notify me of updates? I don't want to have to manually launch the Creative Coud app just to check.
-Kevin

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted & not working

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted, I have un-installed the old app. Downloaded the creative cloud app again & re-installed but I just get a blank window & no apps showing or even a login screen

Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Have downloaded the creative cloud app but cannot find the single-app Premiere Pro CC

After recieving confirmation email of payment for single- app membership Premiere Pro , followed instructions for getting started and now have downloaded the creative cloud app and when I come to download Premiere Pro it is not shown in the apps section. What might be the problem for it not showing up ?

Well, you're not gonna like it, but it doesn't show up because your system doesn't meet the requirements. Check them.
Mylenium

I have acquired a new laptop and wish to transfer my use of the creative cloud from my old laptop to my new one. How do I uninstall and then reinstall on the new device ?

I have acquired a new lap top and wish to transfer my use of the Creative Cloud from my old laptop. How do I uninstall and then reinstall on the new device ?

Richardwmills for information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Does Adobe have a Customer's Service phone ? Need to buy and download the Creative Cloud, plan of $9.99/mth.

Just imposible to download via page. Need to call to order, pay and subscribe the Creative Cloud for the $9.99/mth. I want to talk with a human. Do Adobe have a phone? The 800-585-0774 is always busy. My new email just for AdobePS is: [removed] My cell phone is [removed]. What else can I do?
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

Phone support | Orders, returns exchanges

I dont have the creative cloud apps what im paying for

how can i got it?

We need a lot more information.
Which operating system?
Is your computer 64 bit or 32 bit?
Have you logged-in to the Creative Cloud and installed the Creative Cloud Desktop App on your computer.
Which programs do you see your CC Desktop App? A screenshot would be good.
Nancy O.

Do i have to enter my adobe id and password every single time I open Creative Cloud?

do i have to enter my adobe id and password every single time I open Creative Cloud?
I have a very long email and after 4 days of using I am already irritated to hell!
Please add an option to auto login or something please!!!!!!

If it did, I wouldn't be asking the question...... But I have since discovered what I think is at the heart of the problem:
I have my default browser as Chrome. I noticed I did not have a reply button on your post when using Chrome, I swithched to IE and their was a reply button. Hence how I am now managing to reply!
So it twigged that maybe that also had something to do with the sign of the Creative Cloud App from my notification area icon, seems werid to me but - Sure enough, now it does keep me logged in between sessions.
So are you going to fix so I do not have to set IE as my default browser?

Why does my Creative Cloud app only list 5 apps as installed when I have installed 9 apps?

I originally installed the Creative Cloud app and all the software I needed (Illustrator, InDesign, Dreamweaver, Photoshop, Fireworks, Muse, Edge, Acrobat, InCopy, Bridge, Extension Manager, Lightroom) sometime in 2014. Now my Cloud app displays only 5 of the software as installed and the rest can be installed. I have never uninstalled any of the software.
So my question is why have some of the installed software disappeared from the Creative Cloud app?

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

I have an educational license yet cant seem to access Market Assets on the Creative Cloud app?

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