I have an ELOTouch monitor without a driver for the touch screen, Series ET1947-XXWA-1. Any ideas?

I have a ELO touch monitor. I downloaded a driver from ELO's archive files bnut not sure if this is what I need to get the touch feature to work. I'm plugged in to my mac mini via dvi, I also am plugged into the serial port of the display through a serial to usb adapter to my mac mini. What am I doing wrong?

Does the USB>Serial adopter work for other serial devices? Maybe that is not working?
Here is one that works
http://www.tripplite.com/sku/USA19HS/
What OSX version do you have?
Does ELO say they will work with your OSX version?

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