I have an error 550 550 5.7.1 Command rejected (state 18) . Printer C310, Windows XP.

I would like some help as I cannot send a wireless print job to this printer. I have changed my email address for eprint-did not work.

For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee

Similar Messages

ORA-29279: SMTP permanent error: 550 5.0.0 Command rejected

Hi All,
I wrote a procedure to send mails. It is working fine in one Environment and not working in another Environment even I am passing same values to this procedure.
Please help me to fix this.
Error:
ORA-29279: SMTP permanent error: 550 5.0.0 Command rejected
ORA-06512: at "SYS.UTL_SMTP", line 21
ORA-06512: at "SYS.UTL_SMTP", line 99
ORA-06512: at "SYS.UTL_SMTP", line 222
ORA-06512: at "NIKU.Z_PRO_TEST_MAIL", line 14
ORA-06512: at line 15
The Procedure is :
CREATE OR REPLACE PROCEDURE Z_Pro_Test_Mail(
pInSender IN VARCHAR2,
pInRecipient IN VARCHAR2,
pInSubject IN VARCHAR2,
pInBody IN VARCHAR2,
pInMailhost IN VARCHAR2)
IS
c utl_smtp.connection;
BEGIN
c := utl_smtp.open_connection(pInMailhost, 25); -- SMTP on port 25
utl_smtp.helo(c, pInMailhost);
utl_smtp.mail(c, pInSender);
utl_smtp.rcpt(c, pInRecipient);
utl_smtp.data(c,'From: '||pInSender || utl_tcp.crlf ||
'To: ' || pInRecipient || utl_tcp.crlf ||
'Subject: ' || pInSubject ||
utl_tcp.crlf || pInBody);
utl_smtp.quit(c);
END Z_Pro_Test_Mail;
/

Hi,
I think you can check your SMTP server with your system administrator firstly. does it work normally?
And if you are using a Windows PC for APEX, you can check you SMTP server in your IIS administration.
From your error info : Unable to relay, you can follow below to have a check, if you are working on MS Window
IIS -> Default SMTP Virtual Server -> Properties -> Access -> Relay resitrictions -> Relay -> All except the list below.
Hope this helpfull.
PPMonkey.

550 5.7.1 Command rejected

I've seen some other threads about this type of problem, but no resolution for it so I thought I'd post to help HP to know how widespread and disappointing this is.
It appears, from reading other threads, that the eprint email system on HP's end of things is extremely finicky about what emails it will accept.
This is not acceptable. If a person's email setup, client, computer system, and ISP works fine for them for every purpose except eprint, then the problem is at HP's end of things. And this is the problem I'm having now.
We bought this printer to put at my mother's house so that the rest of the family could send photos or notes to her from their email accounts. She doesn't have the desire or computer savvy to constantly troubleshoot problems with this all.
I've spent about the last eight hours fighting through a succession of problems just getting this printer to connect to the wireless router, then connect to the eprint center, and now, with all of that seeming to work, all of my emails to the printer's email address are being rejected "bounced" with this error coming back:
"This message was created automatically by the mail system (ecelerity).
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
>>> [email protected] (reading confirmation): 550 5.7.1 Command rejected"
When can we expect the eprint service to work properly for ALL otherwise perfectly functional email setups on my family's various computers, ISPs, and devices?

I have identified and solved this problem in our environment, just today. That's the good news. The bad news is that if my solution applies to your environment, as a consumer there may not be anything you can do about it personally. I happen to be both an affected business user and an affected consumer; with an HP Eprint-enabled printer in both environments, and a mail administrator and DNS adminstrator for my company's Exchange 2007 mail organization. So I was perhaps rather uniquely situated to study this problem and to resolve it.
There is an internet standard known as SPF (referred to in the MS world as SenderID.) SPF stands for Sender Policy Framework. It involves a DNS administrator putting a TXT record in DNS that identifies, by IP address, the mail servers from which email from your domain may properly come.
When email purporting to be from your domain ([email protected]) arrives at an MX server, the MX server (if it is implementing SPF; not all do) will do a DNS lookup for your sender-side SPF record. The SPF record will say, in effect, "If this email from @mydomain.com is coming from 12.98.67.216, or an address within the 64.15.8.0/24 network, then that is a valid IP source address. If not, there's something skanky about that email's origins; it may be spam, being sent from an inappropriate soure; that is, its sender address [email protected] has probably been spoofed. React accordingly."
In our case, HPEPRINT's PostFix mail server was apparently finding something in our SPF/v2.0 record it did not like (we have had that record for several years and none of our email has ever bounced for this reason, so I am not sure exactly what the issue was, but...). I deleted our SPF 2.0 record and the problem with HPEPRINT vanished immediately. We have had 100% email-printing success since then, and no more "rejected" NDRs from hpeprint.com.
We still have an SPF/v1 record in our DNS, which HP's PostFix mail server apparently likes well enough. The issue in our case was with our SPF/v2.0 record, or the way PostFix was evaluating it. I'm not sure which. If our SPF record was bad, I have to wonder why we haven't had problems with any other mail domain during the last four years or more since I created that record. But anyhow..
The main moral based on our situation is: this was NOT a problem with the printer. It MAY HAVE BEEN a problem with the way hpeprint.com's mail server evaluated SPFv2 records. It MAY HAVE BEEN a problem with our SPFv2.0 record syntax or structure. But the printers in this respect are just fine. If you are sending mail through an ISP or a company email system and are not in a position to fix it, talk to your mail administrator about it and suggest he check SPF records.
The tipoff in my case was when I tried to send to hpepprint.com from the command line and got the blowback from hpeprint.com's PostFix:
"#550 5.7.1 Can't determine Purported Responsible Address."
In referring this error back to our senders, Exchange was paraphrasing as
#550 5.7.1 Command rejected
The PRA is SPF-speak.

Reading conformation 550 5.7.1 command rejected

how do I fix reading conformation 550 5.7.1 command rejected

Hello sgteman,
You may want to read through a different forum thread that has had a similar question asked and see if this helps assist you with this issue. The link to this thread is:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/550-5-7-1-Command-rejected/m-p/424837#M1943]
Hope this helps.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

I get 5.3.0 other mail system problem, 550-5.7.1 command rejected

I get 5.3.0 other mail system problem, 550-5.7.1 command rejected. When ever I try to email my New deskjet 3051a, I'm using windows xp,Printer is installed, say's I have correct-e print address. help!

Hi All,
Does the ePrint job gets rejected if you use Gmail, Yahoo or Hotmail email ID's? Have you tried with the Black Berry email ID provided by your carrier?
For AT&T I believe it will be [email protected]
Try sending emails with this ID and check if it works or not.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Do not have permission to send to this recipient. #5.7.1 smtp;550 5.7.1 Command rejected

why is request to print beng rejected from 8500 printer i phone and with smtp mail service

Hey crshooze!
It could be for a couple different reasons and sometimes this can be a difficult problem to fix. If you can give me some more information about the situation, i may be able to help. If you can, tell me what domain you're using (gmail, yahoo, comcast.net, etc). I also need to know what version of the iPhone you have (3, 3gs, 4) and the last thing that will help me troubleshoot with you is what you are trying to send (text, pictures, pdf, etc). Let me know and I would be happy to help you!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

How do I stop Firefox from claiming to have sessionrestore errors or opening the wrong session items and/or remember the wrong window size and/or position.

Since automatically updating to version 25 Firefox is randomly opening recent tabs and windows from the browsing history, and/or randomly positioning the browser window from history.
Currently using Firefox 25.0.1 on Windows Vista and Windows 7. Problems started immediately after automatic updates to 25.0.0. Problems are most noticeable on the Vista box because it has so much screen geography (the Windows 7 box is a laptop).
Problems include:
Firefox may open the correct tabs into a properly sized and positioned window, without problem. (Not a problem, included for completeness since it does, occasionally, work without error).
Firefox open a single empty tab (about:blank, my Home page). (Listed as a problem because Firefox simply forgot the tab which was open.)
Firefox may claim it cannot open the correct tabs and pop up about:sessionrestore. Proceeding will open all tabs (usually only one or two for me). This gives the impression Firefox did not actually have a problem. But, then, often, the tab Firefox is having problems restoring is about:blank so I should hope there was no problem!
Firefox may open randomly selected recent browsing items, without other problems. This gives the impression that Firefox does not properly record recent history for about:sessionrestore. Checking History appears correct; Firefox simply reached back hours, or days, or even weeks, and restored a random session from long ago.
Any of the above may occur, but the window position and/or size will be randomly selected from another recent history item. This is most noticeable when the position is on the wrong monitor and can be annoying since Firefox simply "disappears" if (as it often is for me) that other monitor is disconnected or powered off.

If you use cleanup software like CCleaner then check the settings for the Firefox application.<br />
Also make sure that your anti-virus software doesn't mess with files in the Firefox profile folder.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

Re: reading conformation 550 5.7.1 command rejected

My emails have always gone through to my eprinter but have suddenly now stopped . The error message I get is:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain hpeprint.com by onramp02.hpeprint.com. [15.240.34.66].
How do I resolve this?

Hi @curtis3419,
Welcome to the HP Support Forums. I gather that you are getting an error message when trying to email your HP printer.
I have included the ePrint Job Did Not Print document. If it doesn’t help resolve the error message, would please respond back with the following information:
What make/model/product number of HP printer do you have? How Do I Find My Model Number or Product Number?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using on your computer? whatsmyos.com
Is the web services still enabled on your printer? You can find this information by pressing the ePrint icon (normally found in the upper left hand corner of the display). If web services is enabled it will display the printer's ePrint email address.
When checking the web services is the displayed email the same email address you’ve been sending your print jobs to?
Are you sending the job via Google Cloud Print to your printer? If you log into Google Cloud Print do you still see your printer?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I have an error message on my Canon MP530 screen which says check printer 5C00. how do i fix it?

How do I fix an error code on my Canon MP530 printer-scanner. It says check printer 5C00

Hello donross.
Please try the following to see if we can resolve your issue:
1. Turn the printer off.
2. Unplug the power from the printer for at least 5-10 minutes.
3. While unplugged, remove any paper from the unit.
4. Double check for any obstructions found in the unit or paper paths.
5. If no obstructions are found, plug the power back in and turn the unit on.
If these troubleshooting steps do not work, please contact our support group using the link below.
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Mail delivery failer Command rejected 550 5.7.1

Product: Officejet 6500A
OS: Windows XP
First time installation
All indications show that the printer connected to ePrintCenter, but still I get an mail delivery failer Command rejected 550 5.7.1
I tried everything that appears on the forum.
Please help

same by me ... no EPRINT is working
hpeprint.com #<hpeprint.com #5.7.1 smtp;550 5.7.1 Command rejected> #SMTP#

Error 550 when using CFFTP to remove a file

I'm using cfftp to download files which I parse, then I need to delete the file from the server. (coldfusion 11 - development)
I can list, and download the files fine, but am butting my head into a problem that I can't seem to resolve.
USING THE SAME PATH AND FILE NAME that allowed me to 'get' the file - When I try to remove the file - I get this error.
Error: 550 file: No such file or directory .
(again - the path and file name I provide are identical to the path/filename -
if this is a permission problem, I can delete files thru Filezilla, using the same credentials - with no problem)
Here is the call to remove -
    <cfftp action="remove"
            connection="myConnection1"
            passive="true"
            timeout="360"
            remotefile="#myPath##fileName#"
            item="file" >

I'm not sure where you got the "This is not what the docs say" part. Looking down the list of CFFTP attributes in the CF11 docs that apply to a "remove" operation, those were the attributes I would have expected to need. Although I agree the examples could be clearer and a specific example of removing a file would be useful.
-Carl V.

ORA-29279: SMTP Permanet error: 550 5.2.1

I am recieving the error message ORA-29279SMTP Permanet error: 550 5.2.1 .... Mailbox disabled for this recipient.
I am using the utl_smtp function to send from the DB.
I can send to the email address through normal email clients but not from the DB.
Does anyone have any ideas?
Thanks,
Hyman

mwz wrote:
Dear All,
I am trying to send a mail from my database server but getting this following error:
ORA-29279: SMTP permanent error: 550 5.7.1
My database server IP is :192.168.10.242
And I set the SMTP_OUT_SERVER parameter : 192.168.10.242.
Please help me, how can I solve this problem?I wonder if this error message was followed by "554 5.0.0 Service unavailable"? Do you have an email server with a SMTP receive connector on the same server as the Oracle instance? SMTP_OUT_SERVER should point to the remote SMTP (email) server which will receive and route the email message. The documentation could have made that point a little more clear, see:
http://download.oracle.com/docs/cd/B14117_01/server.101/b10755/initparams198.htm
If you are able to resolve the above configuration problem, and are still having trouble, you may need to talk with the person responsible for the SMTP (email) server. That person may need to review the SMTP logging (if enabled) to determine the exact problem, and offer suggestions to you and/or modify the configuration of the SMTP server to permit delivery of email messages from the Oracle server. The SMTP log might look something like this one:
http://playground.sun.com/mobile-ip/WG-archive/current/msg01660.html
Charles Hooper
IT Manager/Oracle DBA
K&M Machine-Fabricating, Inc.

Error 550 while using windows terminal mode

I am using the GPIB-RS232 converter
I am NOT using LabView. I am attempting to use it with an RS232 interface via a standard terminal program.
I am testing the setup with an HP(Agilent) 34401A meter
If I enter the following via the terminal:
Wrt 22
*cls
Wrt 22
*rst
Wrt 22
Conf:volt:dc 100, 0.003
Everything is fine and the meter goes in the proper mode.
If I enter:
Wrt 22
Meas?
Or
Wrt 22
Read?
The meter reports Error code 550:
From the HP manual:
"The multimeter received a READ? or MEASure? command while in the local mode. During RS-232 operation, you should always execute the SYSTem:REMote command before sending other commands over the interface."
SYSTem:REMote is an RS232 command and is not available when utilizing the GPIB interface.
From the HP site
This RS-232 error 550 can be generated when using a non-Agilent controller to program the DVM over the GP-IB. The error usually occurs when performing a query (MEAS: ? or READ?). We have seen the problem occur with a National Instruments and a Metro-byte(sp?) 488 card.
This error occurs when the non-Agilent controllers sends commands to instruments, without pulling the REMOTE line on the GP-IB interface. The IEEE 488.2 specification requires the instrument to be in remote mode, when performing a query. The fixes is to set a bit on the card to force the REMOTE line true.
Something is wrong with how your GP-IB card is setup, please contact the manufacturer of your GP-IB card on how assert the REMOTE line.
Solutions or suggestions appreciated.
Phil

Phil,
There is a special remote enable command for using the serial to gpib converter. You need to send "sre" command to enable the Remote Enable line. Here is the info from the GPIB-serial converter help file:
sre
Set (or Clear) Remote Enable
Type
Low-level bus management function
Syntax
sre
[bool]<CR>
Purpose
Use sre to turn the Remote Enable
signal on and off. In some cases, the first I/O or high-level bus management
function you call sets remote enable automatically.
Remarks
If the argument bool is 1, the GPIB-RS232/485/422 asserts the Remote Enable
(REN*) signal. If the argument bool is 0, the GPIB-RS232/485/422 unasserts REN*.
Many GPIB devices have a remote program mode and a local program
mode. It is usually necessary to place devices in remote mode before programming
them from the GPIB. A device enters the remote mode when the REN* line is
asserted and the device receives its listen address.
Use cmd to send a device its listen
address after using sre. Use loc to return the device to local program mode.
If you call sre with an argument and
the GPIB-RS232/485/422 is not System Controller, the ESAC error is recorded.
If you call sre without an argument,
the GPIB-RS232/485/422 returns its current remote status: 1 = remote, 0 = local.
-Marshall R
National Instruments
Applications Engineer
One stop for all your NI-VISA Support
GPIB Support has a new homepage

ORA-29279: SMTP permanent error: 550 5.7.1

Dear All,
I am trying to send a mail from my database server but getting this following error:
ORA-29279: SMTP permanent error: 550 5.7.1
My database server IP is :192.168.10.242
And I set the SMTP_OUT_SERVER parameter : 192.168.10.242.
Please help me, how can I solve this problem?

mwz wrote:
Dear All,
I am trying to send a mail from my database server but getting this following error:
ORA-29279: SMTP permanent error: 550 5.7.1
My database server IP is :192.168.10.242
And I set the SMTP_OUT_SERVER parameter : 192.168.10.242.
Please help me, how can I solve this problem?I wonder if this error message was followed by "554 5.0.0 Service unavailable"? Do you have an email server with a SMTP receive connector on the same server as the Oracle instance? SMTP_OUT_SERVER should point to the remote SMTP (email) server which will receive and route the email message. The documentation could have made that point a little more clear, see:
http://download.oracle.com/docs/cd/B14117_01/server.101/b10755/initparams198.htm
If you are able to resolve the above configuration problem, and are still having trouble, you may need to talk with the person responsible for the SMTP (email) server. That person may need to review the SMTP logging (if enabled) to determine the exact problem, and offer suggestions to you and/or modify the configuration of the SMTP server to permit delivery of email messages from the Oracle server. The SMTP log might look something like this one:
http://playground.sun.com/mobile-ip/WG-archive/current/msg01660.html
Charles Hooper
IT Manager/Oracle DBA
K&M Machine-Fabricating, Inc.

ORA-29279: SMTP permanent error: 550 5.7.1 Unable to relay for....

i got this problem ,when i try to send mail from mail Queue.
ORA-29279: SMTP permanent error: 550 5.7.1 Unable to relay for [email protected]
Edited by: Alekh on Aug 7, 2009 10:13 AM
Edited by: Alekh on Aug 7, 2009 11:52 AM

Hi,
I think you can check your SMTP server with your system administrator firstly. does it work normally?
And if you are using a Windows PC for APEX, you can check you SMTP server in your IIS administration.
From your error info : Unable to relay, you can follow below to have a check, if you are working on MS Window
IIS -> Default SMTP Virtual Server -> Properties -> Access -> Relay resitrictions -> Relay -> All except the list below.
Hope this helpfull.
PPMonkey.

I have an error 550 550 5.7.1 Command rejected (state 18) . Printer C310, Windows XP.

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