I have an error msg:  Warning!! iOS Crash Report

I just got this error msg.
Warning!!  iOS Crash Report.   Due to a third party application in your phone, iOS is crashed.  Contact Support for an Immediate Fix.
There is a 1-800 number noted.  Is this legit or this this a virus?  We have tried shutting down the ipad and re-setting but nothing seems to work.  This error message keeps popping up.  Anyone got any ideas?

Please tell me that it has NEVER been jailbroke.  If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

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    Purgeable Pages:        1390
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        page-ins:                     0
        copy-on-write faults:         0
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        thread sched flags:     none
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        system time in thread:     0.000000 seconds
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        thread sched flags:     none
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        system time in thread:     0.000000 seconds
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        user   time in thread:     0.038029 seconds
        system time in thread:     0.000000 seconds
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        system time in thread:     0.000000 seconds
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        user   time in thread:     0.000019 seconds
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        user   time in thread:     0.000019 seconds
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        user   time in thread:    36.630748 seconds
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        thread priority:          81
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        user   time in thread:     0.000021 seconds
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        thread priority:          81
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        thread priority:          81
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        user   time in thread:     0.000010 seconds
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        thread priority:          81
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        user   time in thread:     0.000010 seconds
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    thread 0x78 TH_WAIT|TH_UNINT 0x8ced3ef4
        thread priority:          81
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        user   time in thread:     0.000020 seconds
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    thread 0x79 TH_WAIT|TH_UNINT 0x8ced3c4c
        thread priority:          81
        thread sched flags:     none
        kernel cont 80256add
        user   time in thread:     0.000013 seconds
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    thread 0x7a TH_WAIT|TH_UNINT 0x8ced39a4
        thread priority:          81
        thread sched flags:     none
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        user   time in thread:     6.925023 seconds
        system time in thread:     0.000000 seconds
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        user   time in thread:     0.000009 seconds
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        user   time in thread:     0.009044 seconds
        system time in thread:     0.000000 seconds
    Thanks,
    Shashank

    I just had the same "scam" this evening.  I got the Safari message: "http://supportcallnow.com 'warning!! iOS Crash Report' "  Due to a third party application in your phone, iOS crashed.  Contact Support for an immediate fix - 1-800-480-4170.  I too called the phone # to see what was going on.  It went straight on hold when I called (didn't ring) and then when someone came on the line, it was a woman who I could barely hear due to the noise in the background.  She stated that my ios crashed and was no longer something on my iPhone5S and that a 3rd party was at that time taking all my info. off my phone (nice "scare tactic" eh?).  She then said for $80 though she could reinstall ios and just needed my credit card # (yeah, ooooookkkay).  So I said that was ridiculous as I had been using apps and my phone the whole time I was talking to her on speaker and said I would call Apple Support directly.  She told me they would say the same thing about having to pay to have ios reinstalled on my phone.  I said I highly doubt it and told her I wouldn't pay the money and that she was essentially full of crap.  She then said (prob after realizing I wasn't buying any of it) "OK ma'am" and hung up on me.
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