I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.

I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

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I have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))

i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i try to downlod twitter and ccleaner but i can't open the app ?!?!!!

It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
Hope this helps.

I need to download an online quicktime video for a project. Its is 3gb so takes a while to buffer but when it buffers to about half way it stops and I have to reload the page and try again?

I need to download an online quicktime video for a project. Its is 3gb so takes a while to buffer but when it buffers to about half way it stops and I have to reload the page and try again?

Let's first try updating using an installer file downloaded from the Apple Website:
http://www.apple.com/itunes/download/

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

HT201302 I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download. I don't know how to tell which of the photos is corrupted so that I can delete it and try again? Thanks

I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download. I don't know how to tell which of the photos is corrupted so that I can delete it and try again? Thanks!

If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
What type of email account?

TS1814 what about if I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

Hey ksgrech,
I found the following information which may be of assistance in troubleshooting this error on a Mac:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Furthermore, you may want to refer to this article (error 3194):
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers!,
Matt M.

"Use the purchases page to try again" error while installing mac on a raw harddrive

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I want to install mac osx Mavericks on a seagate internal raw hard . I downloaded "RecoveryDiskAssistant" and install it in a usb drive, before installing I made partition for new harddisk , and I stadted to install it through internet without problem,
But after 10% it says: ""Use the purchases page to try again"" . and after clicking okey it`s installing bar doesnt go forward(Most comments which I found was about app strore but in this step I have no access to app store) . could you please help me what to do?

http://www.apple.com/support/mac/app-store/contact/

I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.

I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.

Hi Jake,
Is it connecting to the Router or Modem?
Is the new Router using maybe WPA2 encryption? If so, G4s can only do WPA or less.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
old... http://docs.info.apple.com/article.html?artnum=106653
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
Then... Try putting these numbers in Network>Airport>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply.
Also, turn off IPv6:
System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6

HT202159 Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive same message.

Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive the same message. I have uninstalled compressor and tried again. I get same results.

Anti-viral siftware and firewalls can interfer with the MAS.

I installed 10.6.8 from 10.6.6 on my Macbook Pro and now can't open Safari-think it's something to do with the Intego anti-virus software. Reverted Intego software back to default state and now computer just boots ups up slowly and can't access a thing.

I installed 10.6.8 from 10.6.6 OS on my MacBook Pro and have not been able to open secure sites on Safari. Think it has something to do with the Intego Anti-virus installed. Tried restoring Intego to default status and now my Mac barely boots up and does nothing else but spin. Ugh. Has anyone had similar issues and if so, were you able to resolve? How? Thanks,

1: Backup your user files folders of Documents, Music, Pictures etc., to a external powered drive (not TimeMachine) and disconnect.
2: Insert the 10.6 installer disk and reboot holding c
3: Simply reinstall OS X without erasing the drive, it will overwrite the installed version of OS X and the root level software, but leave your Applications folder contents (expect Apple bundled programs) and user files alone. (but backup anyway in case it fails)
4: Reboot and the Integro is gone out of your system, but there may still be something laying around in Applicaitons to delete. Use Software Update to get up to date.
5: You don't need anti-virus on a Mac, Apple provides it already for you sight unseen.
6: If you Software update, the bad certificate issues are pulled, thus are not a threat.

Netflix keeps giving me the error: Whoops, something went wrong... Unexpected Error There was an unexpected error. Please reload the page and try again. Error Code: S7063-1417.

Netflix keeps giving me the error: Whoops, something went wrong... Unexpected Error There was an unexpected error. Please reload the page and try again. Error Code: S7063-1417.

This is what Netflix has to say:
https://help.netflix.com/en/node/2417
Ciao.

When I try update iMovie or Xcode I got message "Use the Purchases page to try again." [ After Security Update 2015-002]

After updating Security Update 2015-002, apps cannot be updated in App Store () by showing "Use the Purchases page to try again."
what should i do?
MacBook Pro (Retina, 13-inch, Mid 2014), OS X 10.10.2 ,Yosemite

From the Store menu, select
Check for Unfinished Downloads...

OS X Mavericks failed to download Use the Purchases page to try again.

how to solve OS X Mavericks failed to download Use the Purchases page to try again.

I have found a solution for this issue.
OS X Mavericks failed to download, Use the Purchases page to try again
I was trying to upgrade Mac OS and kept running into this error message when I tried to resume interrupted download. I was able to get around this problem by following steps mentioned below, which were originally posted in this post.
Quit App Store.
Open Terminal.
Execute this: defaults write com.apple.appstore ShowDebugMenu -bool true
Launch App Store.
At the Menu bar, there should be a "Debug".
Click on that and press "Reset Application"
Restart App Store.

Hi can anyone help i bought modern combat 5 blackout and everytime i run it i get an error saying please check your internet connection and try again ,it will not connect has anyone got a solution pls

hi can anyone help i bought modern combat 5 blackout and everytime i run it i get an error saying please check your internet connection and try again ,it will not connect has anyone got a solution pls

use it on a diffrent network if u dont have a mc donalds or sone other place to test it most librarys have wifi just to make sure its not that if its not the wifi falut and the app has been re installed may be a bug since this game is still pretty new

500px Uploader failed to download"usa the purchases page to try again"

500px Uploader failed to download"usa the purchases page to try again"

Hi LetMeFree,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
I hope this information helps ....
Have a great day!
- Judy

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

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