I have an error when trying to watch a rented movie 5104

i have an unknown error when trying to watch a rented movie from the itunes store

It's common in the sense that you'll see this issue arise in the community from time to time, but in the context that the community is the place that users bring their problems it's probably similar to a broken shoulder which may be common at the hospital but not so common amongst the population that the hospital serves.
In many cases the problem can be solved by restarting the Apple TV (pull the power for best results) and/or restarting your router. Persistent problems may indicate a network issue such as interference locally or a slow download speed from your service provider. Try the restarts and see if that helps.

Similar Messages

  • I get the following error when trying to watch a rented movie, "Anerror occurred loading this content".

    Hi,
    I get the following error message when trying to watch a rented movie, "An error occurred loading this content". Is this common?
    Thanks,

    It's common in the sense that you'll see this issue arise in the community from time to time, but in the context that the community is the place that users bring their problems it's probably similar to a broken shoulder which may be common at the hospital but not so common amongst the population that the hospital serves.
    In many cases the problem can be solved by restarting the Apple TV (pull the power for best results) and/or restarting your router. Persistent problems may indicate a network issue such as interference locally or a slow download speed from your service provider. Try the restarts and see if that helps.

  • Error 3001 when trying to watch a rented movie

    I've rented my first movie off iTunes Movie Rentals (Fantastic 4 - Silver Surfer). The file downloaded fine, but at the end of the download it shows error 3001 (There was a problem, etc.) but gives no specifics.
    I tried it on my MacBook Pro and my girlfriend's Dell, both running the latest version of iTunes, but I get the same error when trying to play the movie, or when I click "Resume Download" (although it looks like the movie had downloaded already).
    Any tips on how to fix this? I was looking forward to watching this with her tonight.
    Not a good first-time experience with this rental thing I must say

    I am getting the same error ("3001") when downloading - not watching. At first I was getting err = 8008. 8008 would happen about 1/3 through the download process. Download would freeze, and issue iTunes would alert an err = 8008. After contacting Apple, they claim to have reloaded the movie and instructed me to try again by:
    1. Delete my /User/iTunes/Music/Download folder
    2. Check for Downloads
    After several attempts, the download process finally proceeded past the original freeze point. Download is now 99.9% complete, but now crashes and issues a pop-up alert "We could not complete your iTunes Store request. An unknown error occurred (3001). There was an unknown error in the iTunes Store. Please try again later."
    1.6G of 1.7G has downloaded. When I try to "play" the existing file, I am presented with another 3001 error pop-up.
    Grrr....

  • Error when trying to watch purchased TV/Movies

    When I try and watch either a movie or a TV show I've purchased iTunes gives me the error below,
    I haven't set up a new Apple ID and the content I'm trying to watch is from the Apple ID I've always used. Any ideas on how to get these items to play?
    Thanks!

    I have the same problem with my iPhone 4s! Need  a solution from Apple!

  • Error (-12894) when trying to watch a rented movie

    Rented catching fire on ipad to stream to Apple TV, since appletv was being stupid asking me to keep verifying my payment info. Downloaded and processed, and when I click watch the iTunes Store app either crashes or gives me the unknown error with that number. I was charged for the movie. Fun stuff.

    I'm having the same problem...

  • Getting "Acquire Rights Error" when trying to watch a purchased movie on my IPAD

    I downloaded Media Manager for my IPAD.  I then downloaded a movie I purchased about a year ago to watch it on the IPAD.   The movie downloaded, then the error "Acquire Rights Error" shows up. There is a button that says "Acquire Rights", but it is greyed out.  The only button I can select is "Delete Title From Device."  I did delete it and downloaded it again, but I get the same error.  My IPAD is an authorized device, and I can watch the movie on my other devices without any problem.  Any assistance would be appreciated.
    Thanks.

    I am sorry to hear about the problems you are having with the purchase. I have sent you a private message to get more information.
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
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  • TS3694 what does it mean when it says error -42110 when trying to watch a rented movie and how do you fix it?

    tried downloading movie again but showed same error.

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.

    When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.

    Are you doing it thru the Settings panel or are you downloading independently thru the App Store?
    Settings / Facebook / Install on iOS 6.1.3 Will need to sign in your valid FB account.

  • I get an error message of could not load video when trying to watch a rented video from iTunes how do I resolve this?

    Aanyone help I cannot watch a rented movie I have downloaded from iTunes as I get the above message- there is also no option to delete and re download the film can anyone help?

    I would suggest contacting iTunes Support http://www.apple.com/support/itunes/contact/ to see if they can resolve the problem.
    Good luck,
    UG

  • Get playback error when try to watch amazon prime movies on ipad

    Trying to watch amazon prime movies on my ipad, have instant movies app but keep getting playback error. What am I doing wrong?

    the issue is DRM the same thing would happen with remote desktop
    the DRM block the video stream from being sendt to a source where it have no control with if it's copied and in the proccess removing the DRM
    it's 100% intentional and really because it's not really "legal" to do that
    some people repport that the play called VLC works so that mean that player remove the drm itself which is again breaking the law

  • HT1657 Do I have to have wifi or Internet connection to watch a rented movie

    Do I have to have an Internet connection to watch a rented movie on my iPad or I pod

    Welcome to the Apple Community.
    From my own personal experience, I have found that when I turn off the Wi-Fi on my Wi-Fi only iPad, I am still able to play rented movies on it. I have tried this perhaps four or five times and in each case, this has been the result. I have also noted that other users have had the same experience as I.
    However saying that I have noted a small number of users that have stated they are unable to view rented movies without an Internet connection. This knowledge base article from Apple, also suggests that an Internet connection is required.

  • HT2729 do i have to be on line to watch a rented movie

    do i have to be on line to watch a rented movie

    NO, just make sure it is fully downloaded.

  • Safari 5.0.5 -No Video when trying to watch tutorial or movie trailers

    Strange thing I have never seen before. I was trying to watch a tutorial on iweb and couldn't any video (sound is fine). Apple movie trailers are the same thing. If I "Watch Now" I get audio.......no video. Up to date with software, Running 10.6.7 on Mac Book Pro, Safari is 5.0.5. Everything worked fine two days ago

    I had similar problem but now Solved,
    Try to check if you have any Safari "Extensions" installed?
    and try disabling DivX.
    by clicking
    1. Preference on Safari
    2. Then Extension
    3. The click DivX, then OFF on top of the window
    You're done

  • Spinning wheel when trying to play a rented movie

    So I have been renting movies on my MacBook from the iTunes store since I bought my first apple TV years ago. I then play them from my Apple TV and never had an issue.
    Since the last updates of iTunes and Apple TV OS I can no longer do this. All I get when I select a movie on my iTunes is a spinning wheel! It just sticks there.
    What the heck Apple - get a grip - where is your testing !
    The only way round it is if I play the movie on my macbook and stream it to my apple tv!

    If you are reading this message either in the online community or in an email notification you have received, please be aware it is a temporary post.
    The support community is currently undergoing some minor problems which can occasionally result in newer posts being rendered invisible. One method of working around this issue and revealing the hidden posts is to add a further post of one’s own.
    However because it’s not possible to see what one is replying to, it’s not possible to make a valid post in terms of the question(s) being asked, but once it has been posted and the invisible posts become visible again, one can then edit the post accordingly.
    If you are seeing this in an email notification, unfortunately you won’t be notified of any subsequent edit and as such should return to the message in the online community to see any changes made to it.
    On the other hand, if I have nothing worthwhile to say, it might remain as it is.

  • When trying to download a rented movie directly from iTunes onto iPad it NEVER finishes downloading.  It constantly starts over.  HELP

    When I try to download a rented movie directly from ipad it never finishes downloading.  It starts and gets close and then starts over again.  HELP

    Two possible reasons:
    1. Not enough space
    2. Slow internet

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