I have an estimated ship date of 10/14/2014, for 2 iphone 6 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I have an estimated ship date of 10/14/2014, for 2 iphone 6(not the plus) 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I dont mean to rude. but I have seen the same response to others over the past month. I have been keeping up w/ check status from the link provided in my order confirmation. At this point your depts management should be demanding more detailed info on order status. They have you customer service folks answering these question blindly, wasting your time and mine and ultimately costing verizon money which they will pass along to me and the other millions of customers out there. If you cannot give me a more detailed answer please escalate this to someone who can. Thank you.

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TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least g

i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

My ipod classic will not play any of my sounds on it...can anyone tell me how to solve this problem?

hi i am looking for help..i recently added new music to my ipod but it does not play them at all, i can press everything and nothing is stuck but it just wont start to play. i have checked the music volume to see if that was the problem but the sound is good ...i need help!

So after the song has started, does the progress/scrubber bar move forward at all letting you know many seconds you are into the song?
Do the other songs you had previously synced to the device still play okay?
Do these newly downloaded tracks play alright in iTunes?
B-rock

We got a new Apple TV for Christmas and it works wonderful. However, my question is this. We are on a satelitte internet system and our bandwidth is limited. Can anyone tell me what effect it will have on using up my 10 megs of bandwidth?

We got a new Apple TV for Christmas and it works wonderful. However, my question is this. We are on a satelitte internet system and our bandwidth is limited. Can anyone tell me what effect it will have on using up my 10 megs of bandwidth? If I run over the 10 mgs, the service either slows way down until it is reset on the first of the next month or I have to purchase additional bandwidth and it can get expensive.
Any information would be greatly appreciated.

If you only have a 10MB limit on the Internet connection you might as well not have Internet access and certainly should not attempt to stream anything.
If the limit is 10GB, then you will need to be careful with streaming as most video is 1-3GB for a one hour show.

Adobe did not automaticly attach itself to a tab in my microsoft programs durnig the instal. Can anyone tell me how to manualy get Adobe acrobat 10 to create an Adobe tab in my Microsoft programs? IE:Outlook, Word, Excel??

Adobe did not automaticly attach itself to a tab in my microsoft programs durnig the instal. Can anyone tell me how to manualy get Adobe acrobat 10 to create an Adobe tab in my Microsoft programs? IE:Outlook, Word, Excel??

Thank you for your response. Yes I do have office 2013 and From reading forums it appears I might be out of luck to get the add in tab. I can still print to it so I will adapt and move on.
Again thanks for your help.

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

That is Pages for iPad v2.0, which Pages '09 v4.3 can't read.
You need to either stick with the older version of Pages on the iPad or get Pages 5 for the Mac which is only available if you are running OSX 10.9 Mavericks.
Unfortunately that is not the end of your woes because Apple has made iCloud convert the files to Pages 5 now, and Pages 5 has over 90 features deleted on top of doing a shocking job of converting older Pages files.
Peter

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

I just recently purchased the mac so can anyone tell me how so i apply imessage

Hello, i just recently purchased the IMAC so can anyone tell me how can i apply imessage?

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT5395

When I switch libraries I lose the majority of the material in my main library and can only restore it by repairing the database. Can anyone tell me why this is happening and how I can resolve the problem? Thanks

When I switch libraries I "lose" the majority of the material in my main library (or at least I can't see it) and can only restore it by repairing the database. Can anyone tell me why this is happening and how I can resolve the problem? Thanks

I seem to have found a way around it. Rather than switching libraries by going into files/switch libraries I used Aperture Preferences to change them. I've done it a couple of times and it appears to work OK.
That is an interesting finding. It suggests, that your "Preferences" file "com.apple.Aperture.plist" may have been corrupted and you fixed it this way. Can you now switch between libraries the usual way? If not, I'd try to remove the "preferences" file from the user library to the Desktop and relaunch Aperture.
The Aperture 3: Troubleshooting Basics:http://support.apple.com/kb/HT3805
describe how to remove the user preferences.

I just set up my Site 5 email account on my iPhone, but there is a delay of over 2 hours for the iPhone to receive the emails. Can anyone provide a solution to this problem?

I just set up my Site 5 email account on my iPhone, but there is a delay of over 2 hours for the iPhone to receive the emails. Can anyone provide a solution to this problem?

Hey Garlicdaisy,
Thank you for the follow up.
With iCloud, you can have iTunes automatically download new music purchases to all your devices the moment you tap Buy. You can also access past music, movie, and TV show purchases from any of your devices — wirelessly and without syncing.
For more information, see the following:
Apple - iCloud - All your music on all your devices.
http://www.apple.com/icloud/features/itunes-in-the-cloud/
To download past purchases on your devices, follow these steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you want the benefits of iTunes in the Cloud for music you haven’t purchased from iTunes, iTunes Match is the perfect solution:
Apple - iTunes - Match
http://www.apple.com/itunes/itunes-match/
Thanks,
Matt M.

My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I cal

My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?

Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed."

I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

Welcome to the Apple Support Communities
If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
2. When you have finished creating that user, open  > Log Out, and log in your new user.
3. Open System Preferences > Users & Groups, select the old user and press the - button to remove the user. If you want, you can select the option to remove the Home folder of this user, so you will only have the Home folder for your account

Why is Firefox is crashing on opening. I have not installed any new plug-ins etc. since last using it successfully. I have attempted to open in safe mode but without success. Crash ID: bp-91282c25-7a56-4137-a436-ac0312111019

I have not installed any new plug-ins etc. since last using it successfully.

Further info
Please follow the instructions in the article from the above post. In fct you have a second suspicious file showing on your report so look specifically at and scan files ''gblrofmx.dll'' & ''sprotector.dll''
If possible I suggest you quarantine the files rather than deleting them immediately. Also note that you may need to start Windows in safe mode (or Windows safemode with network access) in order to find and move or delete the files.
* Use F8 to access Windows safe mode <br /> http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode <br />http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
For forum cross referencing purposes
* Report for CrashID [https://crash-stats.mozilla.com/report/index/27aa708f-12d0-4b17-ac96-0961a2130115 27aa708f-12d0-4b17-ac96-0961a2130115]
** Crash Signature: nsInputStreamPump::OnInputStreamReady(nsIAsyncInputStream*)
** related bug 801394, and contributors thread [https://support.mozilla.org/en-US/forums/contributors/708895 nsInputStreamPump::OnInputStreamReady Crashes (Malware)]
** files without ID ''RocketDock.dll , gblrofmx.dll , sprotector.dll''
* sprotector.dll some suspicions about this being possible malware trojan <br />''Bug 785940 - Firefox startup crash in SECMOD_GetModuleSpecList @ __hash_open with SProtector.dll (Safend Protector, Sophos SafeGuard or TrojanDownloader:HTML/Sprotector.A?) ''<br /> thread [/questions/937251 Firefox crashes]
* gblrofmx.dll likely to be the malware responsible for current crashes

HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

I have an estimated ship date of 10/14/2014, for 2 iphone 6 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

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