I have an external DVD/CD USB - Memorex.  Cannot get it to play or the software to run.

I just bought a iMac and I am trying to connect my Memorex USB DVD/CD and play movies and music.  Cannot get the iMac to respond to the software or play the CD or DVD??  What am I doing wrong.

Check the devices system specifications to see if the manufacturer claims it's compatible with OS X. If it's not then  you will need to replace it. However if it is then do a SMC reset 2-3 times back to back using the directions in:
https://discussions.apple.com/docs/DOC-3603
Then retest, if it still doesn't work try another USB cable and retest.

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