I have an HP C310 ePrint printer and can't get AirPrint to work

If I try to print a photo from my 4.2 updated iPhone, it either looks like it truly printed OR I get an "offline" message.
I'm pretty unhappy since I bought this printer a month ago in preparation for AirPrint.
The printer says right on the front - ePrint. It's connected wirelessly to the other inhouse Windows 7 systems and I can print fine from them.
...and yes, my iPhone is on the SAME wireless network as the printer.
I also verified that the HP C310 is running the most currently software.
Am I missing something here? Isn't this supposed to just "work"?

I'm just going to chime in here as well. I agree it sounds like it is your router. That being said, we can do a couple of things to verify its not the printer.
1) Make sure you have Internet connectivity to your Printer. Open up one of the Apps on your printer an make sure the content loads.
2) Make sure you have the latest Firmware. While the C310 does support AirPrint out of the box, there have been Firmware updates since it shipped to make sure everything works correctly. After doing step 1, go to:
Tools->Web->Automatic Updates->Check for Product Updates.
If it says your product is up to date, you can print out the test page and post your FW version here. I'll check and make sure you have the latest version.
3) Sometimes simply restarting everything (router, Printer, iOS devices) will clear up any problems you have.
Again, based on the fact your iOS device is seeing the Printer, but print jobs are timing out, it sound like something is blocking the submission of the job to the device.
Just trying to help.
Andrew

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I have an HP C310 ePrint printer and can't get AirPrint to work

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