I have an HP C6300 All In One Printer (wireless). It is always going "Off-line".

We have an HP C6300 All In One Printer that is wireless. We try and set the Properties on the laptops to "Use Off-Line" but that does not help. At points some of the laptops work and some don't. Now none of the computers can print. I have unplugged the printer and re-assigned it to my wireless network and nothing is working. we are out of warranty so I would have to pay for any tech support which is probably more than the printer cost, so if I cannot solve this I am getting rid of this printer!!

HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
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Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error stating please insert black ink cartridge.
Please Help

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I have a HP 6510 All in One printer Model # CQ761A. It does not respond to touching the screen

I have a HP 6510 All in One printer Model # CQ761A. Using Windows XP.
Power light is on and wireless light is on. When I touch the touch screen there is no response from the printer. The computer and network does not see the printer and power button will not power down the printer. I have to unplug the power from the printer to get it to turn off then on and start working. Works fine for a day or two then back to malfunctioning.

Try working through this support document. it walks through resetting the power module and testing it. It also includes a video which is very helpful.
The HP Product Won't Turn On or Respond
If this does not resolve your issue post back so we can get it fixed for you.
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I have aHP Photosmart C8180 All-in-One Printer that won't stay on

I have aHP Photosmart C8180 All-in-One Printer that when I turn it on it looks like it is going to start, then the light on the light scribe door goes on and off, it makes a clicking noise then the printer shuts off, then comes back on and does the same thing over and over.

Hello Gr8fulbuck, I see you are having an issue with your printer and I would like to help.
I just need some information from you first. Do you have your printer plugged directly into a wall outlet? Have you power reset your printer? Have you tried to plug it in to a different wall outlet? Have you tried using a different power cable?
Which model of printer do you have?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01887241
Power reset - http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03177455
Please respond with this information, I would be happy to help you.
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Are there any updates so i can use my HP Photosmart C4780 All in One Printer wirelessly?

just wondering..are there any updates for the iMac with OS X (10.8.2) so I can use my HP Photosmart C4780 All in One (Print,Scan,Copy)?

Hi,
An HP Full Feature Software is not available for Mountain Lion, therefore the Wireless configuration is tricky and cannot be done through the software.
To connect the printer to your wireless network you will need to create a temporary wireless ad hoc connection, then the wireless connection to your router can be configured via the EWS page:
Step one: Restore the printer's network default settings
Touch the ATM button ( ) next to Wireless / Scan .
Touch the ATM button ( ) next to Wireless Menu .
Touch the ATM button ( ) next to Wireless Settings .
Use the up and down ATM buttons ( ) to select Restore Network Defaults , and then press OK .
Touch the ATM button ( ) next to Yes to confirm your selection.
Step two: Networkly connect the Mac to the printer by creating a temporary ad-hoc connection
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select the printer's SSID, it should be listed as HPSETUP or should contain HP or C4700 within its name.
Click Connect
Allow two-three minutes to fully establish the network connection.
Step three: Connect the printer to your router via the EWS page
Open Safari.
Click the Bookmarks icon ()
Click Bonjour.
Double click the printer name, the EWS page appears.
Open the Networking tab.
From the left pane select Wireless.
Click the Start Wizard button and follow the steps to connect the printer to your router.
Step four: Reconnect the Mac to your router
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select your router SSID.
Click Connect
Allow two-three minutes to fully establish the network connection.
Now the printer should be connected to your network.
Open Print & Scan, click the Plus sign and add the printer listed as Bonjour.
btw John Galt - I this it should be spelled as OS X, please correct me if i'm wrong.. ;-)
Hope that helps,
Shlomi

Hi there, I have a Brother 7820N all-in-one printing with Black line

Hi there,
I have Brother all-in-one that just recently started generating copies with several black lines, on the right side of the page, about 1 inch from the margin.
This happened a few years ago I was able to contact Brother support, by phone, they answered the call and guided me through the process to eliminate the problem. I can not get any phone numbers for Brother Customer Service any more and the copies just look terrible.
Can anyone walk me through how to eliminiate this problem?
thanks!
Laura

Open System Preferences > Print & Scan then select the Print tab then click Open Print Queue
Delete all jobs from the print queue
Restart your Mac and restart the printer.
See if that made a difference.
If not, might be corrupted print preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.print.PrintingPrefs.plist
Click Go then move the com.apple.print.PrintingPrefs.plist file to the Trash.
Try printing.
message edited by: cs

HELP! i have a photosmart Premium all in one printer C309a i can't seem to print custom size papers

I have tried all of the suggestions on this post for similar issues, changing the custom size on teh printer folder, the application, the white space within the printer preferences >server nothing works.. can someone please HELP i need to print 5 x7 or any other custom paper size i wish for that matter, had i know this issue i would probably not have purchased this printer

What program are you printing from?
The C309a 5x7 is a standard paper size.
Please mark the post that solves your issue as "Accept as Solution".
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I am not a HP employee.

8630 all-in-one prints wirelessly from phone but not from laptop

I just set up my new 8630 printer and it is connected wirelessly. I printed something from my phone on it. I downloaded the driver from HP to my laptop but it will not work with the printer. I cannot print wirelessly from the laptop. I have not tried from USB cable because I am determined to make this work! I am not sure the driver installed properly either. When I go to the control panel and click on printers and find the 8630 it says"empty." Feeling frustrated. I never have good luck installing stuff like this! I also downloaded the troubleshooting software and none of the solutions has worked either. Any help would be appreciated!
Thanks!

Hello DLKoons,
Welcome to the HP Forums.
I see that you are having some communication issues as well.
Like I stated to the other person on this thread, I am going to need the operating system that you are using.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I look forward to hearing from you.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I have a hp f380 all in one printer all 3 lights are blinking

I followed all the instructions on hp.com nothing has worked. I just bought new cartridges for the printer it has aligned 3 times already but won't copy or scan because the ink cartridge light, paper jam and power lights are all blinking at the same time what can i do? I have windows vista all the software for the printer is already installed and I use it for my compaq presario laptop. The usb cord was disconnected for 60 seconds. I also powered it off removed and re-inserted the ink cartridges and even the paper the lights still blink. And checked for paperjams
Message Edited by Nesh on 02-11-2009 11:02 PM

Try working through this support document. it walks through resetting the power module and testing it. It also includes a video which is very helpful.
The HP Product Won't Turn On or Respond
If this does not resolve your issue post back so we can get it fixed for you.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I have an hp officejet all-in-one printer 60C8FE

My printer suddenly does not want to take commands from my computer.

Hi gdaskalakis,
I'm sorry to hear you are having problems setting up your printer since you upgraded to Mountain Lion.
I have included a link on how to download and install the software and drivers from the HP Website.
http://www8.hp.com/us/en/support-topics/printer-installation/install-download-pr inter-drivers.html?jumpid=reg_r1002_usen_c-001_title_r0001
That will allow you to have the full feature software and drivers.
Happytohelp01
I work on behalf of HP

I have a hp 5520 all in one printer

just bought this home from the shop a week ago this is the second one had to excange the first because of a differant problem .firstly it only prints of the pc not of my memory card then now it is saying cartridge problem one or more cartridge seem to be missing or damaged install or replace they are brand new ink cartridges plus cannot pull back the cartridges back to remove or replace how do i pull them across when the whole thing seems to be jammed not a happy bunny

HI @peppapig
It sounds like something maybe jammed in your printer so try the link below,
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03241387&lc=en&product=5157536&tmp...
If this doesnt resolve your problem i would advise returning to the store as your printer will be within warranty for 1year from date of purchase.
Thanks
Carrie
Although I am a HP employee, I am speaking for myself and not for HP.

I have a officejet j4580 all in one printer

I have a problem with my printer. keeps telling me i have a paper jam i have looked the printer over and over and i cant see any paper in it. i have ininstalled and reinstalled didnt help. i put paper in it and press the ok button the paper comes out crinkled.

can you put both the cartridges in and try
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I have a officejet j4680 All-In-One printer. I cannot get the black ink cartridge to stay in place

The black ink cartridge will not stay in place it keeps popping out when I place the color ink cartridge first. When I take the color cartridge out and put the black ink cartridge in it stays.
Is there a trick to replacing the black ink cartridge?

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

My 8600 all in one printer wireless not working

Dear Sir or M'am
The computer had been working properly until now. This am I have already printed today with no probs).Now it shows wirelees is off and locked says system administrator needs to correct. I am the only one who uses this computer

Welcome to the forums @captainpatty ,
I saw your post and I would like to help you! I am first looking for some more clarifying information from you, just to make sure I understand the situation you're in.
Where are you seeing that the "administrator needs to be correct"?
Are you seeing this message on the computer screen or the printer display?
Is it asking you for a password?
Have you tried any troubleshooting, and what have you tried?
Please let me know what you're seeing and I will do my best to help.
Have a great Thursday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Envelopes do not feed correctly on my HP5610 All in One printer and return addresses get chopped off

I'm running a Windows 8 64 bit laptop and the feeder seems to grab the paper properly but it cuts off part of the return address all the time. I can push it in maybe and inch or so when the feeder starts to grab the paper and this will correct it, but it will cause a jam if it's pushed in too far. It did this on my previous Windows 7 machine as well.

Hello @gttechnic , and welcome to the HP Forums, I hope you enjoy your experience!
I can see from your post that you are running into envelope feed issues. I'd like to help!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd also recommend the document below:
'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing
Even though you aren't receiving this error, the steps should help.
Please keep me posted, and remember, keep your stick on the ice!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I have an HP C6300 All In One Printer (wireless). It is always going "Off-line".

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