I have an HP Laserjet Pro 200 Color MFP Getting constant error message: service error 79

The product name listed on back of the machine is : CF145A. I keep getting an error message " 79 Service error Turn off and Back On. I have turned it off and on several times but the error message will not go away and will not let me perform any functions.

Hi,
Try connecting the printer to your PC with a USB, then install the latest firmware using the following tool:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-6&cc=us&dlc=en&lc=en...
It should address a such and may resolve the described problem:
•Fixed a 79 error when printing certain documents.
If he printer stuck in such an error state, I would also suggest unplugging any cable form the printer first (such as a USB, Ethernet, Phone Cable, etc.). Then turn the printer off and turn it back on and check if the same error appear.
Also ensure the printer is directly connected to a wall socket and not through any power splitters, extensions or a surge protector and check for any difference.
Shlomi
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LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

I have an HP LaserJet Pro 200 color MFP M276nw. I keep getting a code 79 service error turn off then on, on screen the product

I have same problem - this doesn't help. Did you did something that worked?

HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

Hi,
We have 2x HP LaserJet Pro 200 color MFP M276n in our office, both have firmware date code 20121026.
The problem is that when ever one of the colored toner cartridges gets empty it fails to print even black & white documents and freezes in the replace cartridge screen.
In system supplies settings it is configured to print only black when colored supplies are below very low threshold limit.
Since the printer is freezing in the warning screen and only powering it off and on helps to bring it back alive, it seems that this is a software or firmware issue. I didnt find any firmware updates for this model though.
It doesnt make any sense that it is not possible to use the printer at all when only one of colored cartridges is empty. Any thoughts on how to solve this issue are welcome.

Hi,
The firmware that you have mentioned is old and the latest version available is
Version
20131216
it is always advisable to update the printer to the latest firmware. Please update the firmware form the given link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-4&cc=us&dlc=en&lc=en...
Hope this helps....
Although I am an HP employee, I am speaking for myself and not for HP.
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HP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!

I have a HP LaserJet Pro 200 color MFP M276nw. The blue lit wireless icon used to stay on steady and all was fine for quite a while, then the Blue icon would start flashing like it lost it connection to the wireless router. I would just recycle the power on the printer and let it reboot. Usually it would connect with the router again but, it's been getting worse lately. I figured I would try to the latest firmware to the printer as maybe there was a clitch with the original firmware.........Well, now I get no blue wireless icon and the wireless menu disappeared from the touch screen. I tried to access the wireless settings in the web browser, the program said "this product does not support wireless connectivity.......WHAT?!!!!! I tried a "cold reset" on the printer to clear everything and still have no wireless option. I suppose its going to stick with the same firmware that was last installed. I did notice that the printer lists itself with an "N" at the end of the model # on any printed report instead of the "NW" its supposed to be. I did download the printer firmware from the Pro 200 color MFP M276nw support page. it's acting like it now has the firmware for the non-wireless version of this printer. This is the firmware I used
file name:
M276_colorMFP_Series_FW_Update-20140521.exe [1/1, 14.32M]
. Any Ideas how to fix this? Seems like this is the wrong firmware for this printer. Everything else appears to work ok.
Bob

****UPDATE**** After running a few copies through the printer the wireless feature showed up again. The printed reports started to show this printer with the "NW" at the end of the model number instead of just the "N". After a few minutes it all went away again. Seeing the correct model number show up for a few minutes made me believe the correct printer firmware is installed. To make this a short story, I ordered the wireless PCA assy (Small internal wireless circuit board, HP part #1150-7940) and replaced it. It's been working great for the past few days( since the board was replaced). Apparently, if the system does not see a working wireless board it defaults to the non-wireless model number and the wireless option disappears from the menu screen. The other thing is there apparently is no fault code that covers this type of failure.....frustrating, to say the least. I will update if this is not the fix but, it looks like I got it!
Thanks!!!!!!!
Bob

LaserJet Pro 200 color MFP M276n

Dear all
I have the new LaserJet Pro 200 color MFP M276n
and after it did go to sleep moode, i just touch the screen and it will be awake, but the main buttons (Back, Cancle, Home) doesn't work, and I have to restart the printer everytime...
many thanks

Hi @Omarchik ,
I see that you are having issues with the printer waking up. I would be happy to help you.
Update the printer's firmware. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware.
I would power cycle the router and setup a Static IP address to see if that will resolve the issue. Go to Solution three: Assign the printer a static IP address. Printer Does Not Maintain Wireless Connection. Disregard the title.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Manual duplex HP LaserJet Pro 200 color MFP M276

I have a HP LaserJet Pro 200 color MFP M276 and my manual duplex is not duplexing properly.
There are no error messages just me grumbling at the final output.
I am using Windows 8.1 Pro and no new hard or software changes.
Here is what happens:
I am attempting to print 5 pages with the manual duplex option checked
3 pages come out (pages 1,3, & 5) and a pop up window says to reinstall the pages and hit ok.
I reinstall the pages (not adulterating the page order) Just take them off the printer and put in the tray face down with the top of paper toward the back of the printer.
What comes out is page 2 on the back of page 5 instead of being on page 1; page 4 is on the back of page 3 and page 1 is blank.
Why doesn't it know how to reverse print the odd page numbers so page 2 will end up on page the back of page 1 etc?
I tried it with a 3 page document and page 2 ended up on the back of page 3 instead of page 1. Page 1 came out blank.

Hello, I understand that you are having an issue with printing in manual mode. When printing documents in manual duplex, the best method is to select manual duplex in the printer driver and not through the application. There is a public document that might help, which can be found at the HP product/support page. When the page is availalbe search on this public document id number for instructions-c02851622. Please reply if this does or does not help.
Norm
(Although I am employed by HP, I am speaking for myself and not for HP)

Touchscreen Laserjet pro 200 color MFP M276nw

I have a HP laserjet pro 200 color MFP M276nw since 2 months. Since yesterday the touch-screen does not reacts anymore when I select an item. I just can touch the help icon, the home icon and the return icon. But when the touch screen is in sleep-mode I can touch in the middle of the screen and it wakes up.
So I don't know if it is a problem with the touch screen or it is a setting.

Hi @Netiv ,
I see that you are experiencing issues with the touch screen not working on the printer. I will do my best to help you.
With the cyan toner being low, shouldn't affect the display on the printer. It will just cause poor quality printing.
Did you already try the hard reset?
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I will send you another step to try in a private message. It may not work though if it is a hardware issue with the printer itself. In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Are total impressions Usage Page cumulative ongoing? HP LaserJet Pro 200 color MFP M276nw

I have a HP LaserJet Pro 200 color MFP M276nw
Are total impressions on the Usage Page report cumulative for the life of the machine?
I want to print a "Usage Page" monthly, because I want to know how many total impressions (prints & copies) I print every month, or between two dates for that matter. This will also help me to know how many impressions I get from my ink, etc.
If the "Total Impressions" are cumulative, then I can just subtract the two numbers - one from the last - to get the difference. But if this is not the case, then I will not have accurate information.
Please help.
Thank you.
This question was solved.
View Solution.

Yes, the total impressions count is cumulative over the life of the product.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Laserjet pro 200 color mfp m276nw stop printing memory low

laserjet pro 200 color mfp m276nw stops printing giving an error message that the is memory low. How do I clear the memory?

I have had the same issue, cannot print multiple pages without having the memory low error appear. I have cleared the faxes from the setting menu. I have done an NVRAM reset and am able to print a 3 page document once and then receive the low memory error when I attempt to print another 3 page document. Please PM me the way to resolve this problem. Thanks in advance.

LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 Color MFP M276nw scan to mail with google.

hello,
i got a HP LaserJet Pro 200 Color MFP M276nw printer. and i want to use the scan to mail feature.
But when i am setting up my google account as head account where the printer should send the mails from it doesn't work. i don't get the scan's into my mail. does somebody got a user guide for me how it is done and with the settings i have to use?

Hi @dennieboy96 ,
I see by your post that you would like to setup the scan to email. I would like to help.
Are you trying to setup the scan to email from the printer or from the HP Software?
I have included both documents.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw. The fax forwarding feature no longer will forward a fax.

I am using the HP LaserJet Pro 200 color MFP M276nw. Is it possible to forward the fax as a email instead of printing it out? The current fax forwarding feature only supports forwarding to another fax number but not email. If fax forwarding to email is not support, is there any other solution?
Albert

Hi @Albert1024 , I understand that you aren't able to forward the faxes. I can help you today.
You can only forward that faxes from the printer to the fax number.
Check to make sure the Fax Forwarding didn't get turned off and it is still showing the correct fax number.
1. From the Home screen, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Receive Options button.
4. Touch the Forward Fax button, and touch the On button.
5. Use the keypad to enter the fax-forwarding number, and then touch the OK button.
Turn off the Private Receive.
1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Private Receive button, and then touch the Off button.
Clear out the saved faxes, to make sure this isn't causing any issues.
Go to Setup on the printer, Services, Fax Service and select Clear Saved Faxes.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
If you are still having issues, we can try a full reset on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp Laserjet pro 200 color MFP M276nw

Im having an issue with the installation of the software and the scanning of the printer. When i try to do a full install it goes well up to the part where i have to reconnect to usb port to my computer, at that point the installation starts to go very, very slow. When it get to 99% it gives me a fatal error saying i have to restart my computor and do the process again. i have done it multiple times with no success. I followed by going online and getting the drivers from HP and did the installations individually. I am finally able to print. When i go to scan a documents i only get 3 options on the printer: scan to usb, scan to network and scan to wireless. I dont have anyother options and i have downloaded the drivers for the scanner. I dont know what to do anymore.
Thank you

Hi @HPuser84,
I will do my best to help you be able to scan with the Laserjet pro 200 color MFP M276nw printer.
There are only 3 options from the printer to scan to, scanning to PC isn't a option with this model, if you want to scan from the computer, you would have to use the HP Scan Software on the computer.
I have provided a document for how to scan through the HP Software and from the printer's control panel.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If the scanning software and drivers still didn't fully install and you had the fatal error again, uninstall the software.
Disconnect the USB cable first. Uninstalling the Printer Software.
Then start the installation again, immediately follow the steps in this document after connecting the USB cable please.
A Fatal Error Displays During Software Installation. Disregard the printer model. This should allow the software to fully install properly.
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw - Printing problems with HPeprint App on Ipad mini

Hi,
my name is Domenico and I have the following problem:
I have setup my HP LaserJet Pro 200 color MFP M276nw in HPePrint App on my Ipad mini, but I am able to print directly.
When I send a page to print through my tablet, on the printer screen I can see the following message:
"Manual feed.
Plain, A4
Or press [OK] to use available media"
So, I have to press OK on the printer screen to print the page.
How can I avoid this problem?
Thanks,
Domenico

solved!!!
Domenico

How to Print Envelopes - HP LaserJet Pro 200 color MFP

I can't work out how to print envelopes on my HP LaserJet Pro 200 color MFP.
I put the envelope upright (flap down) in the adjustable tray at the very top of the machine (as I have done in almost every printer I've used) and it prints the address on a sheet of paper!

Hi goodgrandma ,
I see by your post that you would also like to know how to print envelopes.
I will be happy to help you.
Both the Laserjet m251 and M276 have a main tray only.
Above the tray is the jam access door to remove paper jams.
To print on the envelopes, you would need to remove all the paper from the main tray and load the envelopes in the main (bottom) tray, to print to envelopes with these two units.
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What is the full name and product
number of your printer? How Do I Find My Model Number or Product Number?
Hope this helps.
Thank you for posting on the HP Forums.
Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I have an HP Laserjet Pro 200 Color MFP Getting constant error message: service error 79

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