I have an HP Pavilion All-in-One PC with windows 7 and it has stopped responding​.

Last Thursday my computer worked fine and Friday it stopped responding. It will open a webpage in about 20 minutes even with roadrunner turbo.  Nothing works at all.   I did a virus scan but I dont know what else to try. Please help me.  Thanx, Shelly
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shane and shelly
This is tough to guess because there isn't a lot of information to work with.  I'll provide some basic steps you can take to see if it helps. Try clearing the temporary internet files, cache, and other non-essential stuff from your system.    You can do this in tools menu, then internet options.  There is a good cleaning freeware program called CCleaner. I use that and it finds a lot of junk and discards it.  It also cleans up the registry for you as well. If your hard drive is very full this could slow it down as well. see if there are files you can backup off the drive or delete to free up space.  It's also possible that your system is dusty and dirty and it's slowing down the processor. Maybe it's time to clean the vents and see if the heatsink in the PC is clogged with dust.  Heat can also slow a PC down especially if it's left on a lot so make sure it's cleaned as well.
Hope  these tips help you.
I work for HP. When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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