I have an HP photosmart c4580 printer that is not working properly.

It will only print half the page and sends an error to the print queue. When I troubleshoot it reports that the problem has been fixed of a "print job in the print queue was preventing other print jobs from being done". I can print a test page with no problem but as soon as I print anything else only half will print. I use windows 7 and Firefox .... can someone help?

This article should help resolve your partial pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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I have an HP photosmart c4580 printer that is not working properly.

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