I have an HP2000 and it fails to boot. The HDD test passes, Run in fails at DST Short Test
My sons laptop has always had weird issues with turning off by itself, very slow graphics update, and the wifi constantly dropping out. Last night it stopped booting. I cant get it to boot with any method. I opended up the back and verified the connections are intact at the HDD and the ram. I pulled the HDD and verified it is spinning up. Put it back together and it still fails to boot or enter the diagnostics window. I left it trying to go into diagnostics and after 15 minutes nothing came up so I left it on and went to bed.
This morning it was at the diagnostic window and I ran some tests. The HDD test says that it passes all tests. When I try the run in or start up tests, it fails DST Short Test. Does this sound like a failed hard drive?
I dont have any discs with this machine, can I contact HP for back up discs. Anyone know the cost?
Thanks,
Hey,
The short Disk Self Test ( DST ) error would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
THX
Similar Messages
-
Hi, Joann
JustAnswer has asked me to answer your question -- "I have iPad 2 and I don't see the little box at top in safari with the number on it that I can tap to get to my open pages
On iPad 1 it was next to the little open bookNot with iOS 5 no. A number of other people have made the same comment about it, so you could try leaving feedback like some of them will have done, and maybe in a future iOS update we'll get the choice : http://www.apple.com/feedback/ipad.html
-
I have Photoshop CS5 and am trying to download the Camera Raw Plug in that will allow me to open images taken with a D800 camera .
It appears the download has been successful when I look in my " Downloads " Folder but I still get a message up saying the installed version of Camera RAW won't support the Camera model ( i.e. D800 ) . What am I missing ??
Tony FletcherYou need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions. -
I have 4 iPads and one apple Id. Two the devices record clash of clans and dragonvale individually and the other two are tied to the other two. Drives my kids nuts. How do I fix this?
Also, I'd prefer to keep the same ID on both so I will keep access to my calendar/contacts/etc on both devices. Would I be able to share reminders and voice memos and the like as well? And how often would they update each other? If I edit a contact on the 5, and the 4 is in wifi, assuming they're both on my same ID, will the contact update on the 4?
-
I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling mine.
Each device needs a separate address. Use an email address (gmail.com) on the iPad.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
I have an iPad and iPhone backed up with the same icloud account but because iv two the storage has filled really quick, how can I have separate icloud accounts?
You got it with that same apple id thing. You can use different apple id's, but then they will not sync. Apple does allow as many free apple id's as you want, but they are in the business to make money.
-
I have a iPad and I am moving to the USA!
I have a iPad and I am moving to the USA! How can I get my iPad to get to the usa version so it's dollars and the American apps! Or do I need to buy one there? Because I went there on holiday and had my iPod but it was still in the English version and had pounds and not dollars, and also I wanted the app pandora but I could not find it while I was there. please help really don't want to restart my iPad! Thanks
When you are in the US update your billing address on your account to be your US address (or create a new account with your US billing address) and the store's should then show the US and prices will be in dollars. Changing country on an account : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account - Apple Support
Before you move there make sure that you have everything downloaded from the UK store (I'm assuming that you are here in the UK as you say pounds), and/or have copies of them in your computer's iTunes library or backup of your downloads/library, as whilst you are in the US you can only use the US store (you have to be in a country to use its store, including redownloading). -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
I have an ipad and iphone sharing icloud. The ipad is using 268mb, the iphone 2.6. My plan is 5gb but it keeps saying I don't have enough space to back them up. How is this possible?
Hey sameyrs2,
Thanks for the question. Based on what you stated, it seems like you are getting a message when trying to backup to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iCloud: Understanding Backup alert messages
Manage your iCloud storage
Thanks for using Apple Support Communities.
Cheers,
Mario -
how do you stop a download of a movie if you dont have enough space and how do you get the money refunded to your account
All sales are final the moment you click buy.
Make space and download it -
I have windows 7 and Itunes 10. I the the error of Unable to connect to the CDDB server when I try to get tune names. I can still connect to iTunes store and I can still summit track names to the CDDB server. I just cant recive the names from the CD's. I read this problem on the community and I've checked that the proxy server from Lan is unchecked. I use a verizon wireless card for my internet if that matters.
Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have LR 4 and now I cannot open the software because I get this warning: "light room cannot start because it cannot create files in the temp file location. C:\windows\temp\". I think I need to have LR open in a different place but I have no idea how to do that. Any help is most appreciated.
AlexJim
Thank you for your prompt reply. Unfortunately I am not that tech oriented and
cannot easily find that folder. I did notice when I was booting up the LR software
that I could accept the site where LR usually is set up or choose a place. I am
thinking that the standard location for LR software is corrupted and that if I
chose a different place it would work. I say this because whether I use my
original disc or download from adobe I get the same warning. I have 100GB of
memory on the hard drive and I have cleaned the computer with Mcaffee and free
software. What should I do next? I can't use this software and I doubt LR 5
would open up with my current problem.
Alex -
I have Photoshop CS5 and a Epson 3880 . The print setting dialogue box won't open when selecting color output PRINTER MANAGES COLORS
It does ope when selecting PHOTOSHOP MANAGES COLOURS . This is first time in 7 year this has happened.
Any one with ideas/What is your screen resolution?
What operating system? -
I have 2 accounts and all messages are in the same inbox, I want to separate both as with the previous OS
Hi fmethot,
What is the version of your router? Is it version 1 or 2? The Cisco 10521 is the last 5 digits of the serial number of your router. That is the default network name of your router. -
I have itunes allready and how do i get the 11.1
I have itunes allready and how do i get the 11.1
Hello Edgardo_Flores
You may still have iTunes on your computer, but download the latest version and install it to get up to date.
iTunes 11.1.2
http://support.apple.com/kb/dl1614
Regards,
-Norm G.
Maybe you are looking for
-
Attachments in mail come up black?
When I open some jpeg attachments on my iPhone they appear as a blank black square even though on my I touch they open fine. Help please
-
I was actually embarrassed this weekend as I tried to show off my new iPad. The constant Wi-Fi connectivity issues caused pausing and disconnects on web pages, videos, the app store, etc.. How do you explain this to someone you want to impress? It wa
-
Posix_spawn in system log
I see this every 10 seconds in the system log ... any ideas how to shut it off? Sep 29 15:45:37 brian-mac-pro com.apple.launchd.peruser.501131 (tv.boxee.helper2791): posix_spawn("/Applications/Boxee.app/Contents/Resources/Boxee/bin/boxeeservice" , ..
-
How to get Crystal Reports for Visual studio Download
I'm confused! All the links seem to take me to this page SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads It has lots of fixes and updates but I can't seem to find the actual Crystal reports for Visual
-
Bluetooth option has disapeared
Hi, am running ios7.0.4 on iphone 4 suddenly my bluetooth option has disapeared from my settings. there is a bluetooth button in the quick access (finger swipe up) page but when i press it nothing happens..am confused as to reason for sudden lack of