I have an I mac from 2010 thats running 10.5.8, it wont let me update to 10.6.2, how do i approach this?

When i try to update the old iMac, no matter which approach i choose, it keeps telling me, that i cannot update?
I am frustrated :-) Can anyone help me on this?

You must purchase a retail OS X 10.6 Snow Leoaprd disc here.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Before embarking on installing a major systems upgrade, it would be prudent make sure you have a viable backup of your current system and all your important data in case something goes wrong with with the upgrade installation process of after installation.
Good Luck!

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How come i cant remove my card info and i dont have a choice of not having a card on my account it wont let me update or get any free games pleasee help

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Sign in to your iTunes Store account. From the menu bar click Store > View My Account
Click the Edit button to the right of Payment Type
Select None then click Done.

I have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this, i have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this

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Thank you Bilbo! I was trying to find the instructions on how to do this, but was unable to locate them until you pointed me to it!
After running the diag, it shows me error...
[Device Opened]
Error
Menu to continue
From the information Ive read on this occurance, my HD is shot? Is this true or likely? What would be recommended as the next step?

HT4759 I have changed my Apple id but my icloud account on my iphone 3gs wont let me change my apple id. How can I sort this?

I have changed my Apple id & password but I cannot change my icloud id on my iphone as it wont let me edit the id. I can edit the password but I can't log in with theprevious unchangeable id. Any suggestions?

Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

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OS X 10.9.4 is the current release of the operating system. Older versions are not available from the app store. Does your system meet the requirements for OS X 10.9?
Barry

I have a photo cd from photographer that was burned on a mac but it will not open on my mac. It goes in, makes some noise, then ejects. My system pref. is set to open iPhoto when a photo cd is inserted. She has sent me 2 disc and both do the same thing

I have a photo cd from photographer that was burned on a mac but it will not open on my mac. It goes in, makes some noise, then ejects. My system pref. is set to open iPhoto when a photo cd is inserted. She has sent me 2 disc and both do the same thing. Any ideas?

NOt an iPhoto issue - either a bad CD or a bad Superdrive on your computer - no way for us to tell try the CD in a different computer
LN

I have a MacBook Pro from 2010. How do I get iMessage to work on it?

I have a MacBook Pro from 2010 and was wondering if it's possible to get FaceTime and/or iMessage on the laptop. Does anyone know if this is possible, and if so, please let me know how! Thanks!

Why yes, yes it is! I see that you are running 10.6.8, so the best soultion would be to upgrade to Mavericks. If I am not mistaken, it is at no cost to you. Just go to the Mac App Store & find the Mavericks upgrade. It should be one of the more popular options on the featured page.
Good luck!

I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

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No... do not move programs.
About the iTunes library files
Your iTunes library files track the media you add to iTunes, how you've organized it, and other information such as playlists. By default, these two files are in your iTunes folder:
Mac OS X: /Users/username/Music/iTunes/
Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: C:\Users\username\Music\iTunes\
Windows 7: C:\Users\username\My Music\iTunes\
Windows 8: C:\Users\username\My Music\iTunes\

HT1338 I have an I Mac from 2006 and I recently had the hard drive replace and now I'm trying to connect my HP Offiejet J5750 and it does not work.

I have an I Mac from 2006 and I recently had the hard drive replaced and I'm trying to connect my HP Officejet J5750 and I'm having trouble doing so. Please advise.

Hey chukrking,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides relevant troubleshooting information for your issue:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

Aloha, I have a CD-Rom from 2001 that i very much want to access but cannot because i no longer have "classic." There are a variety of video and text files. What is the best way to convert? Any help is greatly appreciated. mahalo.

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Buy a cheap older Mac like an iMac.
 Cheers, Tom

I have a power pc (g5) computer that I will soon be replacing with a current i5 or i7 mini. How do I transfer the Time Machine files from the internal hard drive on the G5 to an external drive that I will later use with the Mini?

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Hi, likely the easiest is to just poll the drive & get something like this...
Get MacScan...
http://www.apple.com/downloads/macosx/networking_security/macscan.html
http://eshop.macsales.com/item/NewerTech/U3NVSPATA/
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Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/

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(103423)

I have a 11'' mac book air that i recieved through my highschool and i went to get on safari and these gray horizontal lines are going across the top of my screen how do i get them to go away

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http://www.amazon.com/A-Sonic-HDMI-HD15-Male-Cable/dp/B001OLCHJ6
Ciao.
Note that this will only transmit video. If you need sound, the audio output port will have to be tapped.
Message was edited by: OGELTHORPE

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I have an I mac from 2010 thats running 10.5.8, it wont let me update to 10.6.2, how do i approach this?

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