I have an I Pad 1 and most of my games "crash" . I have deleted some of the games and repurchased them but still have had no luck. What can I do?

I'm having problems with game applications playing. Was frustrated so I deleted some and repurchased them and they still won't play!

Have you tried resetting your iPad? You reset by holding down the home and power buttons until you see the silver Apple.

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Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos.

Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos. I wanted to see if I could view them from the hard drive. Thanks

Hello, eco1.
Thank you for visiting Apple Support Communities.
This sounds like you are wanting to move your iTunes media folder to an external drive and have iTunes this folder from this location. If this is the case then I would recommend taking a look at the article below.
iTunes for Mac: Moving your iTunes Media folder
http://support.apple.com/kb/ht1449
Cheers,
Jason H.

Help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect m

help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect me to be locked iclou account, I hope this mail unlocked apple for my apple account. I'm currently using the machine iphone 5, IME: ********. thank you ... ask yourself? machine is in warranty period warranty icloud error not send mail to me at mail
<Personal Information Edited by Host>

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hello sir, Hello sir. Plz clarify me... My frnd have iphone 5s sealed pack. He purchased it from uk..he told me the phone is unlocked..but i have doubt phone is locked or unlocked..plz help me how can i know phn is locked or unlock???

Hello sir, Hello sir. Plz clarify me... My frnd have iphone 5s sealed pack. He purchased it from uk..he told me the phone is unlocked..but i have doubt phone is locked or unlocked..plz help me how can i know phn is locked or unlock???

hellow sir i have iphone 3gs but its unofficely unlock .
can i update my iphone ?

My screen doesnt work and is blank but i need to do a backup but the phone has a passcode but i cant type it in . what can i do ?

i woke u this morning and my phone is blank its working but the screen isnt showing anything i need to do a backup before i take it into a store but because there is a passcode on the phone itunes need me to enter that onto the phone before i can carry out the backup?

Try resetting your phone: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
If that doesn't work, sorry, you're out of options.

I cannot restore my iPhone 4. Yesterday I switched it off via "find my iPhone" and ever since I cannot turn it on. I tried to restore it via iTounes, but it doesn't recover. What can I do???

Is there anything I can do??

Hi Ina-mar,
Welcome to the Support Communities! If you are unable to restore your iPhone, follow the steps in the article below:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
I hope this information helps ....
- Judy

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I recently updated to the latest version of iTunes and now get a message saying 'Registry settings for iTune drivers are misng for Cd burning' I have uninstallled and reinstalled iTunes and tried everything to repair the problem but still have no optical

I am using OS 64 bit Windows Vista Home Premium and recently updated the latest version of iTunes. (I only have this CD burning software on my Laptop). Ever since updating, I received the message 'Registry settings for the iTune drivers are missing for CD burning'. The drivers for Lower and uppper filters in the registry are missingand I now have no optical drive. I have unistalled and reinstalled Itunes and manually entered the filters. Have tried everything including something called GEAR driver installer which was suggested on several technical sites. Everything was working fine in iTunes until I updated it.. It's strange I can still import music but not burn?? Friend s have told me they have ha dthe same problem when updating iTunes but resolved the problem by uninstalling/reinstalling or altering registry keys.
Today I went to use my Epson Printer and now have problems with it not working. I decided to uninstall/ install printer software and still can't get it to work either. I may be wrong but his all seems connected to me?
I have been trying for days to get telephone support and been told today you have to pay
Please can someone help me before I throw the lot out the window!!!!

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

I have a new mac book air and somehow iPhoto was installed twice. Also, a second library was created and it became the default library. I attempted to switch to the original library but it won't open. what can I do to revert to the old library?

I have a new mac book air and somehow iPhoto was installed twice. Also, a second library was created and it became the default library. I attempted to switch to the original library but it won't open. what can I do to revert to the old library?

Both iPhotos open to a default library (#2) which has 300+ photos, I attempted to "switch to library" under the file tab in iPhoto and tried to choose "other library" which had most of my photos. When I attempt to open it, it doesn't do anything. I can see it and there are 2 libraries but it won't open.
Have you tried to open your old iPhoto library by double-clicking it directly, instead of using the File menu? That should work, if you are running iPhoto '11 and the library has been created by that version or an older version. DO you get an error message, if you select the library directly in the Finder?
I checked and it is the latest version of iPhoto.
Is it iPhoto '11, version 6.0.5? "Latest version" is ambiguous, because it will depend on your system version.
Where is your iPhoto Library stored?

HT1386 I am re-building my iTunes library, but still have all the content on my iPod Classic. I have just downloaded some songs from the store and want to add them to the iPod, BUT when i attempt this the message asks if I want to delete all content on t

I am rebuilding my iTunes library, but still have all the old content on my iPod Classic. I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store. I do not want to lose my old content, because it is very extensive.

You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
iTunes: Syncing media content to iOS devices and iPod
If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
You can redownload most iTunes purchases by:
iTunes: Syncing media content to iOS devices and iPod
To copy other music to the computer see:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
BTW this is the iPod touch forum

I just made the switch to mac. I am have installed all the new PS6 CC and bridge and I am now trying to add some presets to my ACR but when I search for the folder to place them it is not there. From what I researched it says it should be under camera l

I just made the switch to mac. I am have installed all the new PS6 CC and bridge and I am now trying to add some presets to my ACR but when I search for the folder to place them it is not there. From what I researched it says it should be under camera library/application support/adobe/camera raw/settings but I can only get to library/application support/adobe/ and then there are two different camera raw options I have checked both and there are not settings folder. If anyone can help me please thanks

Apple most likely has the same poor taste that Microsoft does when it come to defaults. Microsoft likes to hide things like settings, preset, folders etc from normal users think the dumb or something else. If Apple also hide things you will have to make some system setting changes that will allow Finder to do it job and find it for you.

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file...Now I've got a new iPad and need the User Guide which is only available inPDF

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I cant remember my passcode to my ipad, its disabled and i have tried everthing to sync back to my computor but it doesn't respond. What can I do? All my personal and business info on my ipad.

My grandkids put a passcode on my ipad while playing games. I have tried everything posted but it still does not respond. What can I do?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT2998 Hi, I try to conect Mac Mini from 2009 with my HD Tv Samsung F 6400 . With Mini Dvi conection and adapter to HDMI input in TV I got picture but not sound! I have analog cable from the phones out from mac but imposible to conect to TV? Can you HLP

Hi, I try to conect Mac Mini from 2009 with my HD Tv Samsung F 6400 . With Mini Dvi conection and adapter to HDMI input in TV I got picture but not sound! I have analog cable from the phones out from mac but imposible to conect to TV? Can you HLP?

You really need a newer Mac Mini with a true HDMI output, because that Mac Mini's DVI output does not support Audio.
You might try a 3.5mm to RCA adapter
from the Mac Mini's headphone jack to the TV's audio input,
but that would require being able to select the Audio input in the TVs menu while using it's HDMI input.
Optionally you could also use an external 2.1 Speaker System or patch the audio from the Mac Mini to your home stereo system to enhance that older Mac Mini's audio.

Okay so I set up my Time Capsule already and is now backing up 2 of my iMacs. Works great. What I want to know is how to use the TC to directly store files? I want to do this to delete some files but still have them on the TC for future reference..

Okay so I set up my Time Capsule already and is now backing up 2 of my iMacs. Works great. What I want to know is how to use the TC to directly store files? I want to do this to delete some files on iMac 20inch but still have them on the TC for future reference..eg some movies on iTunes. I want to directly save them on the drive so I can delete them from iTunes and gain some storage. (Ps on iMac 20 inch (it's almost full - 320 GB) when I enter time machine, a tab comes up on finder which reads "Time Machine backups" it's able to be ejected like a disc or a connected device. On the iMac 20 inch, I dragged some files onto there as if using it like a hard drive. Is this the correct method? Then I went to my 27inch iMac and saw the "Time Machine Backups" hoping to see the files I dragged from the 20inch iMac. But the files were not there except a folder that said "Backups.backupdb". Can someone help me?

It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

I have an I Pad 1 and most of my games "crash" . I have deleted some of the games and repurchased them but still have had no luck. What can I do?

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