I have an I Phone 5 White 64G, 1/12 month old , and I was an a call and I use the speaker mode , then all the sudden I couldn't hear anything ... I reset the mute switch , I reset setting to factory setting and still no sound... I think speaker just burn

I have an I Phone 5 White 64G, 1/12 month old , and I was an a call and I use the speaker mode , then all the sudden I couldn't hear anything ... I reset the mute switch , I reset setting to factory setting and still no sound... I think speaker just burn out:(

sunshinesunshine wrote:
So basically if a iphone has a fault after the 1 year warranty period is over, there is nothing the consumer can do but purchase a new phone??
Pretty much. Except that Apple will replace it for a fixed fee that is far less than the cost of a new phone. In the US the replacement cost for an iPhone 4 is $149. It is comparable in the UK. Unless you can prove that the fault was present at the time of purchase. A switch wearing out would probably be considered normal wear and tear, not a "fault".

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HT1937 I've set a factory job and now I can not remember my mail and I could not activate the phone ..alrjae help me re- activate the phone and this zip to communicate with me *****

I've set a factory job and now I can not remember my mail and I could not activate the phone ..alrjae help me re- activate the phone and this zip to communicate with me ******
<Email Edited by Host>

Contact that someone else to have them delete their account.
The previous owner needs to do this:
Prepare your device to sell or give away
There is no workaround for Activation Lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

Today my iPhone 5c earphone jack stopped working, I don't have applecare but my phone is only a month old. I was just wondering if I could still get it fixed at a reasonable price.

Today my iPhone 5c earphone jack stopped working, I don't have applecare but my phone is only a month old. I was just wondering if I could still get it fixed at a reasonable price.

Your iPhone has a one year warranty even without buying AppleCare. As long as the problem wasn't caused by damage you caused (e.g. dropping, water, etc) it should be covered. The following may help: https://www.apple.com/support/iphone/repair/

If i buy an iphone in USA and don't buy a contract, could i use it in Denmark then and buy a contract their and still have no problems with the iPhone.

If i buy an iphone in USA and don't buy a contract, could i use it in Denmark then and buy a contract their and still have no problems with the iPhone.

If you buy an Unlocked iPhone from the US, you can use that phone on any carrier that supports that particular phone (either GSM or CDMA). So yes, this is possible. But if anything happens to the phone that requires Apple's help, you will have to ship it back to US for that service.

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How?

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?

Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden

I'm wifilooking at purchase a ipad2 3G/and I was wondering can I transfer DVDs (from a TV series for instance) from my Macbook pro. If so what is the best software. I already have Popcorn and Titanium toast. Thanks

I'm looking at purchase a ipad2 3G/wifi and I was wondering can I transfer DVDs (from a TV series for instance) from my Macbook pro. If so what is the best software. I already have Popcorn and Titanium toast. Thanks

THANKS FOR YOUR REPLY, I DOWNLOADED HANDBRAKE BUT WOULDN'T LET ME USE IT BECAUSE I DIDN'T HAVE VLC WHICH I DID. WHEN I FINALLY GOT HANDBRAKE TO WORK I SELECTED THE DVD FOR SOURCE AND IT STARTED SCANNING. A HALF HOUR LATER IT SAID NOT RECOGNISE SOURCE. TAKE IT IS ENCRYPTED.
<Edited by Host>

How can I add the Language Toolbar to my English version of Firefox? I want to be able to switch to Japanese language for certain websites and when typing e-mails.

How can I add the Language Toolbar to my English version of Firefox? I want to be able to switch to Japanese language for certain websites and when typing e-mails.
There should be something that allows me to switch back and foth between Japanese and English...or is that in Windows XP and not in the browser?

See:
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
* http://support.microsoft.com/kb/258824 - How to change your keyboard layout

Help i have an iphone 5s and whenever i dowload an app or update, the symbol turns to install then the circle loading, then all of a sudden it goes back to the price symbol. I am having a tough time can anyone help me.

Help i have an iphone 5s and whenever i dowload an app or update, the symbol turns to install then the circle loading, then all of a sudden it goes back to the price symbol. I am having a tough time can anyone help me.
________________________________________________________________________________ _____________________________________________________ Also all my wifi apps dont connect to the internet except for safari and maybe appstore HELP??!!!!!
Both these problems are happening at the same time so i dont know if they are linked or something but please someone help

Hello shahnaztech
They probably could be related. Start with the articles below to troubleshoot issues with Wi-Fi as well as making sure that the router is using the recommended settings.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Regards,
-Norm G.

After updating to latest iOS my iphone 4 is mute, at start the other party couldn't hear me, now I cant hear anything not even the ringing tone. This happens only if make regular calls through my carrier. If use viber all ok. Help please?

After updating to latest iOS my iphone 4 is mute, at start the other party couldn't hear me, now I cant hear anything not even the ringing tone. This happens only if make regular calls through my carrier. If use viber all ok. Help please?

I read on another discussion that sucking air out of the headphone slot works, I tried it and guess what, it worked.......weired....apparently something to do with moisture accumulation....!!!!!!

I have an iPad that is now over twelve months old, it doesn't get over used, however in the last few days, it has started to get very hot after only a few minutes use, is this a fixable issue

I have an iPad that is now over twelve months old, it doesn't get over used, however in the last few days, it has started to get very hot after only a few minutes use, is this a fixable issue

Is it getting hot only when charging?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

The loading bar at the bottom of my browser has disappeared and I want to reinstall or reactivate it. How do I do this please and what is this bar called? I use the lastest version of Firefox 3.6.3 and Windows XP.

The loading bar at the bottom of my Firefox browser has suddenly disappeared and I want to reinstall or reactivate it. How do I do this please and what is this bar called? I use the latest version of Firefox 3.6.3 and Windows XP. I have many add ons and I usually automatically install the recommended updates. This problem has never happened before and switching my browser on and off again does not solve the issue.
== This happened ==
Every time Firefox opened
== I am not sure why this suddenly happened. I think it may have been after my usual updates but I am not sure if that has anything to do with it at all.

Loading Bar? Maybe the URL/address bar where you type sites you want to go to (like www.google.com)? See Navigation Bar below. You may also need to see the first item "Can't see the Menu Bar".
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(Linux & OSX see: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M
''Windows'' Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
You can un-install the Mozilla ActiveX control as Firefox no longer uses it and hasn't since, as I recall, version 2. See: [[ActiveX]]
To remove Tools > Add-ons > Extensions, click on the item, click Uninstall, click Restart Firefox in the Extensions window.
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10''')
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

HT1386 I have an Ipod classic, which sycn perfectly with my old computer which was windows xp, I now have windows 7 & I have tried every thing, it will not synchronize

I have an Ipod classic which sync perfectly with my old computer which was windows xp, that has broken & I am using a windows 7 but this will not sync with my Ipod, I plug it in & it says its syncing but doesnt transfer my new songs onto the ipod.

Hi there,
I would recommend reviewing the process for setting up syncing in iTunes 11. Take a look at the article below for more information.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If the issues persist then you may want to take a look at the trouleshooting steps found at the website below.
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
-Griff W.

I recently got the iPhone 4s, but my iPod has a lot of apps with a lot of data on them and don't want to start over. I already synced my iPhone from the computer that had all my apps from my iPod, how do i transfer the data over, the other apps did.

I recently got the iPhone 4s, but my iPod has a lot of apps with a lot of data on them and don't want to start over. I already synced my iPhone from the computer that had all my apps from my iPod, how do i transfer the data over, the other apps did. But some reason the app Clash Of Clans did not. Thank you.

If I wiped my phone I wouldn't have the contacts on my phone to send to my self. I would need to take just the contacts from my back up. I would have to do this through iTunes and I don't see how I can just extract the contacts only from my back up. From what I can figure out it is all or nothing

I have an I Phone 5 White 64G, 1/12 month old , and I was an a call and I use the speaker mode , then all the sudden I couldn't hear anything ... I reset the mute switch , I reset setting to factory setting and still no sound... I think speaker just burn

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