I have an icloud account but my daughter also has an icloud account on my computer. hers is the one that comes up. when i try to sign her out it wants to delete the contacts and calendars. how can i get my icloud on the computer without disrupting hers

I have an icloud account but my daughter also has an icloud account. We have them registered under different emails. When I try to sign her out of icloud on the computer it wants to delete calendar and contacts. how do i sign into my account with out messing up hers?

You need to setup your own user account on the computer to keep independent iCloud accounts, contacts & calendars. Then sign in to your iCloud account in your user account.

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I have 2 iphones that share the same apple id but do not want them to share contacts and apps, how can I change this

I have 2 iphones that share the same apple ID I do not want them to share contacts and apps how can I change this?

You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
Apps are a different matter in that purchases are tied to the AppleID used to log in to the store to make the purchase. So you can create another AppleID for iTunes as well and use different ones on the different phones, but any apps you have already purchased with your existing AppleID are permanently tied to that AppleID.
Really, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each anyway. So the simplest solution is to create new AppleID(s) for the second device. If you need an email address to do that, just get a gmail account (or hotmail, yahoo or any other free email account).

HT4623 Update deleted all contacts and photos how can I fix

I updated new version last night and it deleted all contacts and photos , anyway to fix this, I did restore but it restored to factory settings

Restore from your backup - not as new phone.

Firefox won't run, but says it is when I try to unistall it - Win 7 task manager says it isn't..how can I get around this to uninstall it?

I have been trying to open a browser window with Mozilla Firefox 6.0.2 (x86 en-US). It won't run, however, when I try to uninstall the program, it says I have to close firefox first. Win 7 task manager does not show the program as running.
I tried again, and still get the same message from Firefox. I checked the task manager again, not running. Tried running it - won't run. Tried uninstall, got the same message, close firefox before trying to uninstall - firefox isn't running!
I would appreciate any help that you could give me. I want to use firefox, especially since it is the browser that opens Webkinz correctly for my grandkids.

In the task manager, are you looking at Processes? That is where you find Firefox listed when you see no interface, not in Applications.
This page might have some useful information about that problem.
* http://kb.mozillazine.org/Profile_in_use

My apple id on my phone[the one that comes up when you enter your password],is different on my phone than on my itunes account.. Somehow one of my wifes old ipod accts got syncd to my new iphone .. anyone seen this?

ID e-mail address on phone,is different than on on itunes.. Somehow wifes ipod acct got synced on my phone[new phone].. Anyone know how to put the correct addressin the phone? The one on itunes is ok..

iPhone User Guide (For iOS 4.2 and 4.3 Software)

HT201274 I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???

I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???

go to settings and sign out his apple id in the sections i tell you:
1.game center
2.itunes and appstore
3.messages
4.icloud(delete acount;it wont realy delete it will only remove from your ipad)
5.facetime
and then enter your icloud in each and every section

My past and future appointments have disappeared from my iPhone calendar, but they are still synced to my iPad. How can I get them back on the iPhone? Thank you

My past and future appointments have disappeared from my iPhone calendar, but they are still synced to my iPad. How can I get them back on the iPhone? Thank you

Go into the iCloud settings and make sure the calendar sync is on

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

After copying a movie to the harddisk of my MacBook I wanted to also copy it to my iPad, but for this you first have to copy it to the library in iTunes, but this doesn't seem to be working. So how can I get this movie to the library ? And to the iPad ?

After copying a movie to the harddisk of my MacBook I wanted to also copy it to my iPad, but for this you first have to copy it to the library in iTunes, but this doesn't seem to be working. So how can I get this movie to the library ? And to the iPad ?

How is it not working? And how are you doing it? Drag the movie onto the iTunes icon on the Dock... what happens?

Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

RE: windows 7 outlook 2007 ios 6 iPhone 4- Still signed in to the old iCloud account on PC and iPhone4. How do I sign into new iCloud user ID [email] without duplicating or deleting my contacts and calendar in Outlook 2007

iCloud on PC QUESTION: RE: Windows 7, Outlook 2007, iOS 7.1.2, iPhone 4: Changed iClould user ID to new email. Still have the old iCloud User ID [email] on PC and iPhone 4. ---- How do I change to new iCloud user ID [email] without duplicating or deleting my contacts and calendar in Outlook 2007. I just exported Outlook to a .pst back up file on my PC. I have had extensive contact notes. When I was originally setting up with Apple care in 2011, the contact notes duplicated several times within the contact and the contacts also duplicated, so I want to avoid problems.
1/29/15 Thank you for your help!

Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search

I upgraded from 4S to Iphone 5 but i lost all my messages how can i get them back on the new device ?i did back up using the icloud ?

i upgraded from 4S to Iphone 5 but i lost all my messages how can i get them back on the new device ?i did back up using the icloud ?
having said that i have an i pad as well and when i backed up i got the contacts which are on the i pad on my new iphone 5 not the ones who were on
i phone 4s ...
any one can advise me please what to do to get my stuff from iphone 4s to iphone 5 ,rather than the stuff from my ipad ?

If you made a backup using icloud, then restore your 5 to that backup. http://support.apple.com/kb/HT4859

I cut and pasted a description from the Internet. It posted as a link in iPhoto. It seems to have made a global change--all my descriptions are now blue, underlined, and Times Roman 12 rather than Arial white. How can I get this back to the default?

I cut and pasted a description from the Internet. It posted as a link in iPhoto. It seems to have made a global change--all my descriptions are now blue, underlined, and Times Roman 12 rather than Arial white. How can I get this back to the default?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I can't get the iCloud Contacts and Calendar folders to appear in Outlook 2010 using the iCloud Control Panel.

I can't get the iCloud Contacts and Calendar folders to appear in Outlook 2010 using the iCloud Control Panel. Also the datafile share which ends in .aplzod is not created in Outlook. The Contacts and Calendar are sent to iCloud (verified on iCloud.com) but the iCloud folders are not created in Outlook in the Contacts and Calendar navigation panes.   I get a message toward the end of the sync process indicating that there was an unspecified error. I'm using the newest version of the iCloud Control Panel, the 32 bit version of Outlook 2010, Windows 7 64 bit, an iPhone 3GS, and the latest version of iTunes. Any ideas how to complete the sync process to the end?

Pretty much the same for me: Windows 7 64-bit, Outlook 2010, iCloud Control Panel 1.0.1, iPhone 3GS. Error report at end of setup process is shown below, and has been emailed. Any help please?
Your setup couldn't be started because of an unexpected error.
Error: 0x8004010F: ZebraBootstrap::ActivateDataFile: Could not create msgservice
AppleOutlookDAVConfig version: 3.0.42.0
Windows version (6.1.7601): Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Outlook version: 14 (14.0.6025.1000), x86 Outlook location (installed): C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE MAPI location: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
<Not found>
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
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        {00062004-0000-0000-C000-000000000046}
Operations
    1ImportFile
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SchedulingInformation
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    {00067A10-0000-0000-C000-000000000046}
    {00067A11-0000-0000-C000-000000000046}
    {00067A20-0000-0000-C000-000000000046}
Setup
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HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Office\Outlook
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HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
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HKLM\Software\Microsoft\Office\14.0\User Settings\Excel_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
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HKLM\Software\Microsoft\Office\14.0\User Settings\Misc_SpsOutlookAddin\Create\Software\Microsoft\Office\Outlook
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HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_AutoDiscover
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HKLM\Software\Microsoft\Office\Delivery\SourceEngine\Downloads\{90140000-001A-04 09-0000-0000000FF1CE}-C\Resources\OutlookMUI.xml
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I have an icloud account but my daughter also has an icloud account on my computer. hers is the one that comes up. when i try to sign her out it wants to delete the contacts and calendars. how can i get my icloud on the computer without disrupting hers

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