I have an icloufd account.  When I logged in on my home computer it says I do not have a cloud ID

I have an icloud account that I created on my work computer.  When I came home, I tried to log in so that I could get all my purchases in one place.  Een though I have my correct Apple ID, it is telling me I do not have an icloud account, but i Know that I do and I paid for it.

iOS: Unable to update or restore

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  • I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

  • When I recieve emails on my mac they disappear from my hotmail account when I log into it from another computer.

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    Hi Allan ,
    Thank you for the reply,
    I have just checked that my PC at home is a Pop3 account , and I used the same setting on my ipad and iphone.
    Sorry , not being that enlightened on computers , what do I have to do ?
    I'm not understanding
    Thank you

  • When i plug my phone into my computer it says iphone not supported because apple mobile device is disconnected. How do I fix this?

    When I plug my Iphone to my computer it says Iphone can not be used because apple mobile device is not started yet. How do I fix this?

    Let's try the following document, holly:
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  • I registered on icloud from my gmail and now when i log on icloud and type password its say your account is been blocked for security reasons.when i reset be email its just send on email but wich email i dont remember.i have @icloud email pls help

    (https://iforgot.apple.com i registered on icloud from my gmail and now when i log on icloud and type password its say your account is been blocked for security reasons.when i reset be email its just send on email but wich email i dont remember.i have @icloud email pls help

    drop the CAPS thats rude.
    iforgot.apple.com there is a link for find my apple id click here
    https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
    Peace, Clyde

  • Keep getting a request for password "for the CalDAV account for my email account when I log in my iPhone password. ????

    I keep getting a request "for the CalDAv account" when I log in using my iPhone password on my iPhone.  Just started happening.   ????

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • TS3899 Why is the number of e-mails higher on my iPhone than in my e-mail when I log into it on my computer?  The difference between the 2 keeps climbing.

    Why is the number of e-mails higher on my iPhone than in my e-mail when I log into it from my computer?  And how do I fix it?  The number keeps climbing on my phone, making the difference between the two greater.

    You're welcome.
    In order to have the account's Sent mailbox synchronized with the server with the Mail.app on your Mac and with the iPhone's Mail application, you must store the account's Sent mailbox on the server with each. The same applies to the account's Drafts and Trash mailboxes.
    With store sent messages on the server deselected for the account preferences with the Mail.app on your Mac, create an "On My Mac" location mailbox. At the Mail.app menu bar go to Mailbox and select New Mailbox. Choose On My Mac for the mailbox location - which will be stored locally on your computer's hard drive and enter a name for the mailbox. You can name this mailbox MobileMe Sent. Select OK to create the mailbox, which will be available under "On My Mac" in the Mail.app mailboxes drawer.
    Select your MobileMe Sent mailbox. Select a sent message in the mailbox and at the menu bar go to Edit and choose Select All. Follow this - at the Mail.app menu bar go to Message and select Move To and then select the new On My Mac location mailbox in the window provided. This will move all messages from the account's locally stored sent mailbox to the newly created On My Mac location mailbox. When this transfer has been completed, re-select store sent messages on the server for the account preferences.
    Now do the same with the newly created On My Mac location mailbox where all sent messages were transferred to. Select a message in the mailbox and at the menu bar go to Edit > Select All. At the menu bar go to Message > Move To and select your MobileMe account's server stored Sent mailbox under Sent in the window provided. This will transfer all messages stored locally on your computer's hard drive from the newly created "On My Mac" location mailbox to the account's server stored Sent mailbox. These messages will no be available when accessing the account with the iPhone's Mail application.

  • When I log in to update a page it says that's someone else is already logged in (but they are not) so I'm not able to update the page - any suggestions?

    When I log in to update a page it says that's someone else is already logged in (but they are not) so I'm not able to update the page - any suggestions?

    I take it you are not the administrator for the site? If so, you would be given the option to unlock the page (it will be near the top of the screen in a yellow box).
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  • HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

    i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

  • When i logged into itunes on my computer, all of my applications and music i had bought on my ipod were erased, what do i do?! Help!

    When i logged into itunes on my computer, all of my applications and music i had bought on my ipod were erased, what do i do?! Help!

    allears2 wrote:
    I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop...
    To have  EVERYTHING  on your New computer...
    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.

  • I have downloaded itunes and when I hook my phone to my computer, it says that it is syncing, but my music library doesn't sync to my phone.  what do I do

    I have downloaded itunes to my pc and converted my music library to itunes.  When I hook my iphone to my computer, it says that it is syncing.  However, my music libray isn't syncing to my iphone.  What am I doing wrong?
    Thanks,
    Mike

    See Recover your iTunes library from your iPod or iOS device, there are useful links in there even if you don't have a device.
    tt2

  • My ipod touch is saying that I can't connect to itunes because i need the latest update but when i hook it up to my computer it says i have the latest update. where do i go from here?

    i just got an ipod touch secondhand. when i try to go to itunes its says "request cannot be completed" then when i search for apps on the internet and try to download them it say I need to update my itunes, but then when I sync my ipod to my computer its says I have the most recent update.

    I think that the message is telling you that you need a newer version of the iOS on your iPod.  If the computer has iTunes 10.5 installed then your iPod is maxed out.
    - A 1G iPod can go to 3.1.3 and you get that here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    - A 2G to 4.2.1
    - A 3g and 4G to 5.

  • When I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

    when I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

    Ive got the same problem, just got my iphone unlocked, and they told me to sync it to itunes to get it permently unlocked, well everytime i plug my iphone in it says; it wont work as it needs up dating to 10.6.3, which i have already updated, but still doesnt work, so how can i get my phone unlocked?

  • HT201302 When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I restored my hard drive with time machine but when I log in I get "home folder protected by fire vault and needs to be repaired. But I can't get past the regular log

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