I have an id but I'm not able to download.

I need your help please because I have an Id but I can't download things. When I trie they tell me that my id or password are not correct. It's the same I'd and password I used for get in here

Hello mbayajess,
Follow the instructions listed in the followng article. It will help you reset the password and regain access to your Apple ID:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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