I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r
I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium
Similar Messages
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I want to download, and installate, and activate my Adobe Creative Suite 5.5 Design Premium S/N <serial number removed> on to OSX 10.6.8
…and what's keeping you from doing it?
Is it not working for you? Getting error messages? What? -
I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
Problem description:
My mac has been very slow lately. Any suggestions?
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 8:15:29 PM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:54:52
Disk Information: ℹ️
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.secd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
Destinations:
KINGSTON [Local]
Total size: 30.88 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 30.88 GB < (Disk used 109.90 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% SystemUIServer
0% powerd
0% Google Chrome
Top Processes by Memory: ℹ️
131 MB softwareupdated
112 MB Google Chrome
41 MB Finder
34 MB Google Chrome Helper
32 MB WindowServer
Virtual Memory Information: ℹ️
51 MB Free RAM
587 MB Active RAM
551 MB Inactive RAM
350 MB Wired RAM
10.96 GB Page-ins
865 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
Dec 14, 2014, 07:21:27 PM Self test - passedPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve this and get facebook back on my phone
You cannot.
Unless you have done as you should and have the old facebook app on your computer. -
I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You
deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have a new machine with a previous installation of Itunes, linked to another Apple ID. Even I authorized the machine to my Apple ID, I can not connect to the Apple Store. I tried removing Itunes and reinstalling it, but anything changed. I still can not connecto to the Store.
My previous machine has Itunes Installed, and I deauthorized the machine so I unlinked to my Apple ID, if this is correct.
Anyway, Dropbox is also not connecting....so I do not know how to make it woek. please help!I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
Aperture 3: After sending my book for printing to Apple the Apple Store told me that my text and the background have the same color and they couldn't print the book. But I couldn't find any problem in the preview. How could I find the pages where the problems are? Or otherwise, why doesn't print Apple the book how it is. Idon't need the text which couldn'be seen.
The forum is for Logic Pro users.. I will ask the moderators to move it to a more appropriate forum for your question/subject
Cheers.. -
I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?
You can download the software from the website and then type in your old serial number to activate it... that is, IF the installer database will work with your operating system. I am having problems reinstalling CS4 with a new computer running on Win 8.1. When I called customer support, they told me a whole lot of nothing for 45 minutes and then directed me to a chat session. After about 30 minutes on chat, I was basically told they don't offer support for older products. The website says "no known issues" for installation... but that very well may be because they are unwilling to record the issues when someone calls to report them! Good luck with your install. I wish I had CS5 at this point, as it appears there is still support available for it... but you are on the bubble timewise for that to continue. Other downloads
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I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?
If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free! -
I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications open and I have even gone to Add/Remove Programs and removed Chrome from my PC. Still get error. Any advice?
ctrl-alt-del > start task manager > processes
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Why am I not allowed to activate my product, CS3, when the product is bought years ago and I still have the serial number? It's an old version, but I don't throw products in the bin, just because they are old.
And what exactly is your problem? Other than going of on a tangent about Adobe's alleged evilness preventing you to activate whatever CS3 product, you have not provided any useful info such as what exact problem you have, what system, what product we are axctualyl talking about and so on.
Mylenium -
good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?
Are you just uninstalling ID, and leaving the rest of the suite in place? You don't need to deactivate to do that.
A suite license does not permit you to install individual components on many different machines so that different users have access to them, if that is what you are contemplating. -
MAC installing Acrobat Pro X and Creative Suite 5.5 Design Premium pop up ?
Hello,
I have an Acrobat Pro X PKG (for MAC) from the Univeristy that should have a serial number inside the PKG. The installation works well.
On the Acrobat Pro lauch I saw the main windows, for 2-3 secondes and then it goes a way. A Creative Suite 5.5 Design Premium pops up asking me a serial number???
Thanks for your helpThanks for your response, Mylenium. I finally had time to try this on the weekend, and that cleaned up nearly all the warning messages, but unfortunately it didn't work for Acrobat Pro X. I also deleted my old CS4 and ran the Cleaner Tool again, just in case that was causing problems.
I found this - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html - and I patiently tried every solution mentioned, but after hours of mucking about with this and trying to install this many times I simply don't know what to do next.
The problem appears to be the Conflig.msi folder and I have checked that I have access to this folder right up until I run the CS6 install. After I get a message saying that I haven't been able to install because it is unable to write to C:Config.msi I go back to that folder and find that my permissions have changed. It seems to be the install process that changes this - is that possible?
I'm hoping someone from Adobe Support will read this and respond. It is very hard for me to access live chat as the hours only suit people in the US and I'm in Australia.
Lesley -
I just left the apple store after they checked the MAC and wiped it clean. I have plugged the external drive in and see the device; however, they was no prompt to migrate the files, as I was told. How do I get the files to migrate. I can see yesterdays back-up. I thought it was to automatically prompt for the migration process?
Applications -> Utilities -> Migration Assistant
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