I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus?

I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus? What does PPC mean?

You would be better posting this in the Lion forum.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
It's possible you email contained a virus, but unlikely. There haven't been any reports of email viruses effecting the mac.
My understanding is the Apple provides security updates for all malware including viruses.
There have been reports of a --
-- Phoney virus checking program
-- flash malware.
ppc -- Power PC. An older computer processor used by Apple. Last Mac shipped with PPC was in 2006.
I've read about two virus checking programs for the mac. One is clamav. The rest are either junk or malware.
http://www.clamav.net/lang/en/
Security update.
http://support.apple.com/kb/HT1222

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I opened an email that may have contained a virus, do i need to run a scan?

how do you run a virus scan using OSx mavericks?

You do not need to run any virus scan. Some of these anti-virus scan software can create problems.
Install all System, Applications and Security updates released by Apple.
Install software direct from Application manufacturers or App store, not from third party suppliers
For more about anti-virus:
http://www.thesafemac.com/mmg-antivirus/
Best.

I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out".. It then repeats the cycle over and over again

I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out".. It then repeats the cycle over and over again

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I have uninstalled Flash, and tried many different suggestions, but Firefox still crashes every few minutes. WHY? Check crash reports for najibul.huq@

There are hundreds of Crash reports with my email address on it. I don't know what is causing it. There is no indication and help anywhere that has indicated it. Flash seemed to be problematic, so I tried uninstalling flash completely and using WITHOUT flash - still the same.
I have uninstalled FF and re-installed it with new file from getfirefox.com - still the exact same.
Is there anyone who can tell me what to do? Please review my crash reports under my email address, and advise what I can do. My last few crash IDs:
59c3489c-c8f3-48e3-ad8e-e5618e1a46ab
bp-23dcd12a-cde8-4bc1-b5b6-702cd2130427
bp-4a295014-5427-4049-92d6-dc4f52130427
bp-36b4a26c-5117-4dbd-8401-f161b2130427
All within 2-3 minutes of each other.
I'm going crazy with this. How can I get the Old firefox that worked. I think anything after v12-13 is complete load of crap that doesn't work!
I am using Windows XP, is that a reason? How can I get a Xp-friendly version of FF?

Thank you for the response.
I restarted in Safe Mode, but it crashed again in 2 minutes. Can you decipher the Crash report? Because I don't understand anything from it. No way to figure what is exactly causing it.... The Troubleshoot did not help at all, very basic, and irrelevant info. I have hundreds of crash reports, but here's the latest ones, PLease Help:
<pre><nowiki>69761267-6aa7-49fb-9db6-a7a5b133781f
bp-c620f11e-4595-4023-9227-f17792130504
bp-ab7a5e10-2895-4df5-9fca-57af12130504
d38c2ef2-35d3-4ee5-a097-44c8606a4266
bp-ce5719b0-c774-4956-b44a-1f9532130504
bp-eebed5e6-cd8f-4fd5-bcc1-15fa92130504
bp-ad8ac748-924e-41ae-96ca-1b9472130504
bp-4194f51d-7831-41ca-b75f-72f002130504
bp-b847fd26-fd79-43a2-861b-e8ba92130504
bp-3c28c6c3-1f73-4da0-80d2-fb9722130504
bp-76ccb618-11ef-49f5-95ce-3ddbf2130504
bp-04dc01b7-6b09-474b-8a7a-bdff12130504
bp-f176b0c1-f250-47bd-8fa6-2405a2130504
bp-84a49604-c352-4a08-8c2c-c2b282130504
bp-6305669f-0378-48d8-bfe3-97bd12130504
bp-dd35e2d5-bc07-473d-8748-cf8bc2130504
1a2444a2-bf78-4f49-a46a-35d401182e78
bp-4bb67980-85e3-4af7-86da-3d3eb2130504
bp-a6d26309-9a4b-4c90-9a28-ee4fc2130504
bp-0e12d51d-1672-44c1-b864-acac72130504
bp-d422a61e-b019-49eb-b35d-eb81f2130504
bp-3fd67d02-c5c8-4666-a09c-8b2472130504
bp-b8b1e949-7525-41b2-8660-091e62130504
bp-414b34ca-ed51-4fe1-bda0-848c52130504
bp-ace02358-9371-48a3-8102-12f192130504
bp-4ec7399c-409c-472d-9463-038782130504
bp-ae1b58f8-2097-4b29-bef0-f3fe32130504
bp-2fc759f3-975b-4281-9eab-a06f52130504
bp-9b8ae433-b480-4ac7-984e-2fd332130504
bp-cbc597aa-3d3c-472d-beb8-03f012130504
bp-5db34f37-4605-4815-b273-1861e2130504
bp-8a979c36-9202-4834-a251-576e72130504
bp-63fd2d13-e597-41f5-b6c0-9858e2130504
bp-91c2d98a-e2fe-4857-a84f-6413c2130504
bp-f99877c8-045f-455e-a2ac-49cc92130504
bp-7dadbc19-6034-4930-ba1d-a16502130504
bp-2ebfa0eb-b2cf-42fb-92ec-ddafe2130504
bp-67356cf5-427a-4991-8043-72a8e2130504
bp-f0c631b6-68a5-450b-8b61-816da2130504
</nowiki></pre>

HT201363 I don't know security questions and my backup email that i have for the answers to be sent to i no longer use please help

Pleases help

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Hi, i am trying to open and view a report that comes from another server with different odbc connection

hi, i am trying to open and view a report that comes from another server with different odbc connection
i created a crystal report for a mysql database on my machine and everything works great
but we have other reports that come from other machines with different odbc connection
and this its not working when opens the report asks for credentials
and i cannot use the remote ip for these reports that come from other machine
question
if i cannot connect to remote ip to open the report
for each report i have to create a database the report database on my machine and then open the report ?
or there is some other way to open the report ?
i am using visual studio 2013 and mysql and
<add key="MYSQLODBCDRIVER" value="{MySQL ODBC 5.3 UNICODE Driver}"/>
thanks

short
i have a report that it was created on another server with a specific dsn
now i am trying to open the report on my machine
the database from the other server does not exist on my machine
the server machine where the report was created the ip its not accessible
question ?
can i open the report on my machine or its impossible ?
thanks

I think my iMac got virus on my iMac through opening an email from Facebook on Safari, anyone knows how to do a complete erase and clean up of the iMac?

I think my iMac got virus on my iMac through opening an email from Facebook on Safari, anyone knows how to do a completely erase and clean up of the iMac?

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

TS3276 Hi, I have a IMac and a MacBook Pro + my IPhone....I only receive ALL my mail on my IMac...the IPhone received maybe 1 or 2 emails and the MacBook Pro the same....only 1 or 2...while the IMac received;ex 28 emails...I am trying to troubleshoot this

HI, I have a IMac and a MacBook Pro plus my IPhone...I only receive all my mail on the IMac...the MacBook Pro only receives maybe 1 or 2 emails and the same for the IPhone...Anyone know what I can do?
Thanks

There's an Apple help page on the DNS problem - at http://support.apple.com/kb/TS3408
The first thing to try is changing your DNS settings - and for that you need to open System Preferences, then the
Network section.
In Network - click on Advanced - then the DNS tab
under DNS servers - use the + button to enter two extra lines
either these, from google dns
8.8.8.8
8.8.4.4
or from OpenDNS
208.67.222.222
208.67.220.220
then click OK & then 'Apply'
You would need to do that seperately for the Cable (Ethernet) settings and Wireless (Airport)

When I click on an email link on a website it doesn't open my entourage mail, I have to cut and paste the email address in

When I am looking at a website and it says contact us with an email address, in the past when I click on this my entourage 'new mail' page would open so I could contact them, but know that doesn't happen and I have to cut and paste the email address into entourage manually, sometime this is not possible becuase the website doesn't actually give the email address just a 'click here' option

See this:
[http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox]

I need to work on documents in both my iMac and air book. But I have to download document and them upload it, and when I upload it I can't open it unless I open it on my phone first. Yet changes made on phone appear straight away. Does this make sense????

I need to work on documents in both my iMac and air book. But I have to download document and them upload it, and when I upload it I can't open it unless I open it on my phone first. Yet changes made on phone appear straight away. Does this make sense????

On your Macs open System Preferences > iCloud
Deselect the box next to Documents & Data, then reselect that box then restart your Macs.
On the iPhone tap Settings > iCloud. Switch Documents & Data off then back on then reset the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
See if you can open the files now without opening on the iPhone first.

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop for now...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

I have files that may have been created in various versions of Illustrator. We need to be able to open them, but all we have is CS6 suite. I have called and been told that "technicians at adobe" could perform a paid service to find out what the files were

I have files that may have been created in various versions of Illustrator. We need to be able to open them, but all we have is CS6 suite. I have called and been told that "technicians at adobe" could perform a paid service to find out what the files were created in and get them to be useable in InDesign 6, but I'd need an email address that was registered to our software to give the help desk person. After finding the correct email address, different adobe help number people told me to come here to ask as there is no phone support. Can anyone get me to an adobe technician that can provide a price quote for finding out what created these files and for getting them converted? Thanks.

Sorry, I understood you to say you had the whole CS6 suite, which includes Illustrator.
As far as finding out what the files are, sometimes you can look at them in a text editor to figure this out. See below; the, Creator Tool line. Not every software package makes it this easy, though.

In a hurry, I opened an email that said "order was shipped from "ammazon". I downloaded the order document and it ended up being a zip file. I then realized what it was, and did not actually open the file. This was on my Iphone 5. What should I do now!?

In a hurry, I opened an email that said "order was shipped from "ammazon". I downloaded the order document and it ended up being a zip file. I then realized what it was, and did not actually open the file. This was on my Iphone 5. What should I do now!?

Delete the email. The zip file will have no effect on your iPhone.

Whenever i try and open a social network app it comes up with an error message sayinng "Connect to itunes to use Push Notifications" I have successfully conntected to itunes via phone and computer however this message is still appearing and will not go?

Whenever i try and open a social network app it comes up with an error message sayinng "Connect to itunes to use Push Notifications" I have successfully conntected to itunes via phone and computer however this message is still appearing and will not go, therefore i cannot use the apps?HELP PLEASE

http://support.apple.com/kb/TS3281

How do I go back a page on the Ipad mini? I do not see any arrows anywhere. Also when I go to my yahoo email account and open an email I can not find how to go back and log out. This is our first Ipad and it is very different frm android. Thanks

We just purchased our first Ipad. It is a mini with retina display 16 GB. How do I go back a page? I see no arrows to page back. Also when I log into a yahoo email account and open an email I see now way to log out? Thank you for any help

In Safari, (the web browser), there are specific arrows to go back and forward through website pages.
In other Apps, it will depend on how the App is built.
As to Yahoo Mai it depends on where you are viewing the email. If you are using the Mail App, then you don't log out. The Mail accounts in the Mail App are always there.
If you are using the Yahoo App, You can Tap on the folder at the top, then on your account/name, and then on Sign Out.

I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus?

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