I have an IMAC and the DVD player will not accept DVD's. As they are inserted, they are immediately ejected.

I have an IMAC (OS X 10.7.5) and the DVD player will not accept DVD's. As they are inserted, they are immediately ejected. How do I fix this?

try resetting the System Management Controller (SMC).

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My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer.

The Elements 12 Mac disk works fin - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

Hi Samcat,
You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck!

After updating Firefox and rebooting Icannot open Firefox. It keeps on telling me I have to reboot and the firefox program will not open. I just keep on going in circles.. Please help in English

I CANNOT OPEN FIREFOX. IT KEEPS ON TELLING I HAVE TO REBOOT AFTER THE UPGRADE THAT WAS DONE MONTHS AGO!

To avoid confusion:
*http://kb.mozillazine.org/JavaScript_is_not_Java
Make sure that you do not block JavaScript.
*http://kb.mozillazine.org/JavaScript
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Note that Firefox currently blocks Java because of severe security vulnerabilities.
See also:
*http://kb.mozillazine.org/Java#Windows_installation_issues

I upgraded to version 5, and I lost google toolbar. I have a mac and the new version will not take it.

apparently, google toolbar is not compatible with new vesion 5

Install the following Add-on until Google releases a new version of their toolbar that is compatible with Firefox 5. Google needs to test their toolbar with Firefox 5 and change one line in their code to make it compatilbe. Most Add-ons that worked with Firefox 4 should still work with Firefox 5, but the developers need to update a line in their Add-on's code to indicate with which versions of Firefox the Add-on is compatible. The following Add-on adds a "Compatibility" button in your Add-ons > Extensions that you may need to click after installing it and restarting Firefox.
*Add-on Compatibility Reporter: https://addons.mozilla.org/en-US/firefox/addon/15003

I have a Ipod and the apple store will not let me download Whats app... Why?

I really would like it if i could download Whats app on my ipod...

The developer of WhasApp had not created a version for the iPod.

Any DVD I rent from the red box or at the library my 27"iMac and my MacBook Pro will not operate.

Any DVD I rent from the red box or at the library my 27"iMac and my MacBook Pro will not operate. The Mac's take the DVD's and it sounds like it's trying to run the DVD. After about 10 seconds the Mac just spits it out. I am using the newest version of the Beta Yosemite OS X 10.10.3 Version. I'm a little more than a novice user, just to keep in mind... Can anyone help me fix this problem?

Aside from running the beta (and not being allowed to discuss anything at all about it anywhere including these forums), I have found that some commercial DVDs (and actually also music CDs) are coded such that they will not play in any device that could ostensibly be used to copy the content due to DRM/copyright issues. The DVDs played just fine in both of my DVD players hooked up to my TVs and the music CDs worked in my stereo system.
Have you tried to play those in a regular DVD player?

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

As you have discovered... you cannot use the install discs from another Mac...
Re the iMac running OS X 10 5 8... and for your New Mac...
See Here for keeping your Mac Happy...
http://support.apple.com/kb/HT1147
http://www.thexlab.com/faqs/maintainingmacosx.html
http://www.thexlab.com/faqs/performance.html

I have an IMac and the sound is stuck on headphones when I go into perferences and try to change the sound setting from headphones to computer it won't let me switch.

I have an IMac and the sound is stuck on headphones when I go into perferences and try to change the sound setting from headphones to computer it won't let me switch.

Check out > I have no sound on my iMac internal...: Apple Support Communities
and > internal speakers not working mac mini: Apple Support Communities

Trying to set up iCloud onmy iMac and the iCloud icon does not appear in System Preferences under "Internet

I am trying to set up iCloud on my iMac and the iCloud icon does not appear in system preferences under "internet & wireless". How do I proceed. I have already set it up on my iPad & iPhone.

You have to upgrade to Lion for the iCloud preferences to be available.

I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, what should i do?

I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?

Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If still problem make an appointment at the Genius Bar of an Apple store.

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding"

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.

The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ?

I have recently started downloading video files. I have downloaded a season of a tv show. The season had 9 episodes. Three downloaded fine and the other 6 will not. When i try to download them i get a message saying error -34 The disk you are attempting t

I have recently started downloading video files. I
have downloaded a season of a tv show. The season had
9 episodes. Three downloaded fine and the other 6
will not. When i try to download them i get a message
saying error
-34 The disk you are attempting to use is full.
Remove files and empty recycle bin to create space. I
dont understand why it keeps doing this. I have lots
of space on itunes and my computer is not full
either.What can i do? How can i prevent this? Is
there a problem with my computer? Thank you!

have a look at this support article.

I have a Sony CDP-CX335. The door will not open and the turntable inside will not move

Can someone please help me trouble shoot this issue. I have disconnected the power and turned back on, I have held the eject button for a minute+ with the unit on and off. The door still will not open automatically and the turntable inside will not move. There are no dics inside. When turned on the light flashes inside.

Hi puffinparks,
Please check the link below for further assistance.
https://eservice.sony.com/webrma/web/index.do
Thanks.
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

When I complete all the steps to create Apple ID.In part that requires the credit card i dont have credit card and the option none does not appear.What can I do?

When I complete all the steps to create Apple ID.In part that requires the credit card i dont have credit card and the option none does not appear.What can I do?

Greetings anabeqiri,
Thank you for contributing to the Apple Support Communities.
The advice and steps in this article may help if you don't see "None" as a payment option when creating your Apple ID:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
All the best,
Jeremy

I have an IMAC and the DVD player will not accept DVD's. As they are inserted, they are immediately ejected.

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