I have an iMac with OS Lion. The Smartart feature for Office for Mac will not work when I am logged on to my personal user account. It works with other user accounts on the same computer, and it works after "safe start". How can I fix the problem?

The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?

You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011

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