I have an Intel iMac and the green light for the camera will NOT shut off.

I am NOT running any programs that have any use for the camera to be on. No Skype, nor facetime nor instant messengers etc so , why won't it shut off? How do I get it to go off?

Try restarting your Mac.
And help here > How to Troubleshoot iSight

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Was updating the latest version of iphone and my phone is frozen. It will not shut off. when I try to shut it off it shows a itunes connection and then goes black.

I was updating the latest version for my I-phone 4s and now my phone is frozen. It will not shut off. When I try to shut it off it shows an i-tunes connection and then goes black.

See http://www.apple.com/support/iphone/assistant/phone/

I have two computers - iMac and PC. What is the EARLIEST version of Acrobat I can run on each system. I am running 10.9.2 on iMac and Windows 8 on PC. Thanks.

I have two computers - iMac and PC. What is the EARLIEST version of Acrobat I can run on each system. I am running 10.9.2 on iMac and Windows 8 on PC. Thanks.

Adobe currently supports Acrobat X and Acrobat XI for Mac and Windows platforms. More details about base system requirements can be found here: Tech specs | Adobe Acrobat XI Pro and the changes to these requirements with the product updates can be found here : Overview — Acrobat and Adobe Reader Release Notes. So the earliest version would be Acrobat X and the Latest would be Acrobat XI.
Please let us know if that answers your query.
-Shashi

I have a new Airport Extreme and an old airport express. I am getting an amber light on the new Extreme and a green light on the Express. I have internet no problem but the status light is blinking amber

I have a new Airport Extreme and and old airport express. I am getting an amber status light on the Extreme and a green light on the Express. The Extreme is blinking amber all the time.
I have internet and everything seems to be working.
I have reset and pulled the power cord on both the extreme and the internet block
How do I make it Green?

If things seem to be working OK, but the amber light is flashing......the AirPort Extreme has a message for you. To see what that might be......
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon
Click on the amber dot in the small window
It might be a message that a firmware update is available for your AirPort Extreme.

Why does iPhoto not recognize the .jpg pics from a Kodak C875 now? I can stick my memory card in the iMac and import them that way, but iPhoto will not import the pics from the camera.

Why does iPhoto not recognize the .jpg pics from a Kodak C875 now? I can stick my memory card in the iMac and import them that way, but iPhoto will not import the pics from the camera.

There have been many issues reported with Kodak cameras - serach the forums for them
Actually the best practise is to use a card reader to import your photos, verify that they are imported ocrrectly and wait at least one backup cycle and then use the camera's format command to reformat the card and erase it - this assures no lost photos and always having the card properly formatted
LN

My MacBook will not turn on unless it's connected to a charger. However, when it's on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

My MacBook will not turn on unless it's connected to a charger/power source. However, when it is on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

Your battery has reached the end of its life. If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

HT1320 my ipod nano is stuck in the lock position, my hold switch will not turn off even when I move it, I have restored it and it came back on in the hold position

My ipod naaIno is stuck in the lock position, my hold switch will not turn off even when I move it. I have tried restoring it and resetting it and it still comes back on in the hold/locked postion. It will only play when placed on a docking station and then I cant scroll to pick songs, I can only go to next song using buttons on docking station.

You will need to have the hold switch replaced.

I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

HT1430 my iphone 4s will not shut off. I've tried everyone suggestions but when it looks like it shuts off in a few seconds it comes back on. I've tried every combination of the sleep/wake button and the home button. Nothing works.

My iphone 4s will not shut off. I have tried every combination of sleep/wake and home (round) buttons with no success. Don't know what else to try. (Try telling that to the airline stuardess).

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My iphone4 is stuck on a blue screen and will not shut off for restart, I have never dropped or had a problem before....help

My iphone4 is stuck on a blue screen and will not shut off or restart, I have never dropped or had a problem before....help?

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

ITunes will not shut off. Since I upgraded the software, itunes opens no matter what program I am using and when I close it , it will just reopen over whatever I am using. this is very annoying!!!!

iTunes will not shut off. Since I upgraded my software, itunes opens no matter what program I am trying to use. If I close it it automatically opens moments later and interferes with what I am working on. This is so annoying

This is probably occuring because your Mac is attempting to wirelessly sync with a device. Try unchecking the checkbox that reads "Open iTunes when device is connected" (this option can be found under the general page of iTunes when you have a device connected).

HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

HT1848 I have an I-phone and my music purchased from i-tunes will not transfer onto my new computer.

I have an I-phone and my music purchased from i-tunes will not transfer from my I-phone to my new PC.

See Recover your iTunes library from your iPod or iOS device.
tt2

HT201401 My home button does not respond and the phone will not shut off

Has anyone had a similar problem where the phone will not shut off and the home button does not respond

You should try taking it to the Apple Store and asking for a replacement.
Or you could enable Assistive Touch from Settings>General>Accessibility.

I have an Intel iMac and the green light for the camera will NOT shut off.

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