I have an ipad 2 32Gb wifi which I bought yesterday and it constantly crashes and will not reboot. Does anyone have a solution or is this a straight exchange??
Hi
I bought an IPAD 2 32GB wifi yesterday and was looking forward to using this. But it constantly crashes and will not reboot. Has anyone else had this problem and was there a solution? if not is this a straight return to the store and money back????
Hi thanks for your advice, but i tried the reboot as you suggested and this does not work and the iPad now seems completely unresponsive. DesLite having a full charge I can not get any sign of life from the iPad.
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Hi my trackpad is frozen and I also could not get force quit to work, I closed the top down and now I cannot get past the login and the cursor will not move, does anyone have any ideas
Try these two steps:
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM -
This is very infuriating as the sound will not be changed. Does this mean I have to do a system reset.
https://discussions.apple.com/message/23673157#23673157
Check above discussion link here in the Apple support discussions. Hope it helps! -
i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?
Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?
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My ipad's screen has gone completely blank. I can't see anything. Have attempted to update and restore it, but to no avail. Does anyone have an idea on how to resolve this issue?
Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Every device (iphone4, iphone4s, ipad2) I try to hook up to iTunes gives me a message "this device cannot connect because the apple mobile device service is not setup" does anyone have ideas as to why it keeps popping up? It just started doing this.
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I cannot order photo prints from iphoto. Error says that the delivery address is in an unsupported country. The address and my account are in the UK. Does anyone have any ideas?
I cannot order photo prints from iphoto.
Are you trying to print from iPhoto on your Mac or iPad/iPhone? If you are trying to print form yor Mac, check, if the Print Products Store in the iPhoto Preferences > Advanced is set to U.K.
Also the bimmling address, Delivery address, the country for your AppleID and Credit Card must all be in the same country. Check this document:
http://store.apple.com/uk/help/print_products
-- Léonie -
Question: Do I need to run and anti virus program with MAC OSX Lion? Have heard different opinions! If so what would you recommend? Was looking at Sophos. Does anyone have any experience with this? Thanks
Do I need to run and anti virus program with MAC OSX Lion? Have heard different opinions!
You will continue to hear different opinions here, where thoughts range everywhere between "anti-virus software is the evil spawn of Satan" to "anyone not running anti-virus software is a fool."
Truth is, this is still a very personal decision on a Mac. Depending on circumstances, it is still very easily possible to stay safe without using anti-virus software, but circumstances and personal preferences vary widely. Besides which, anti-virus software cannot even remotely provide you a guarantee of protection!
To learn how to stay safe (with or without anti-virus software), and how to decide whether to use anti-virus software, see my Mac Malware Guide. -
I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?
On my laptop when I open up a pdf file and do a search for a particular
text phrase it prompts me to run a character analysis. Whereas on my mac
mini, when I try to engage the same process it just says it couldn't find
the phrase and doesn't even try and run a character analysis. I tried
clicking on the tool bar and the recognize text tab but nothing there seems
to do anything.
In trying to figure out the issue on my own I noticed one thing. I run a
small law firm in St. Louis and I scan in all my files to which are
subsequently emailed to my outlook account where I will save them as pdf's
to their respective folders. On my laptop when I open up an email from my
scanner I see the image of a acrobat document next to the attachment
paperclip symbol. However, when I open up the same email on my mac mini I
notice instead of an acrobat file image it shows a Preview file image (the
program used to open up pdf's before I installed acrobat).
Hope this helps!
Sincerely,
Jonathan McAllister -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?
Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
iCloud: iCloud Control Panel setup cannot be started - Apple Support
So long,
-Jason -
I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?
Went to Apple Genius Bar. Info from them plus my provider resolved the issue
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In Safari, the link to "mail this web page" doesn't work, and the share link shows "no service". Does anyone have a solution? I have a MacBook Pro and upgraded to Yosemite yesterday.
See here: If sharing options and Markup are missing after you install OS X Yosemite
This resolved the issue for me.
Rick -
I have an iPod Nano 6th Generation for just over three months and the down volume button is sticking. Does anyone have a recommendation for resolving?
Dont buy this model again, this is the most common problem and i have gone through 4 of these 6th gen nanos all with the same problem. You can find youtube videos that show you how to fix it yourself but you run the risk of breaking your ipod, also opening the ipod voids any warrently.
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My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?
Hi Kevin,
Have you authorized the Computer to your Apple ID?
If not, sign on to iTunes.
Then got to the Store menu option at the top of the screen (CTL+B if it is not showing), and click on it to display the dropdown, and select Authorize this computer.
If that doesn't work, then sign on your Dad's iTunes ID and repeat the Authorization process.
Cheers,
GB
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