I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums

I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums. I really want to upgrade my ipad as I want to buy and install some apps that are only available from ios5 onwards. I have been a big apple fan but I am now wondering if my ipad2 was a mistake.

If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

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I have been trying to upgrade to iOS 5.1 for a while now and cannot find out how to do it any hintsout hoe

I cannot upgrade my iPad 2 with iOS 5.1 for a while now any hints.?

First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
Try the update again
Settings > General > Software Update
The update servers have been very busy so keep trying.

HT4946 I synced my phone (3GS), then it was stolen. I have an old 3G and when I plugged into itunes I could not get my old data to sync. I never "backed up" my phone but I synced it and restored. How do I find the data to put on my new phone?

I have precious photos and videos that were lost, please help!

Syncing does not backup photos.
Backing up only backs up the photos taken with the device but is not a solution to maintaining you precious photos.
It is the user's responsibility to copy the photos taken with the device off the device to the computer. Same goes for videos taken with the device.
Media on the device has never been included in a backup.
Sorry, but if you've lost the device (or it's been stolen) and you've failed to manage your data on the device, it is gone.

My screen goes blank when I go into Itunes store

It's so annoying! I redeemed a gift card but cannot download anything, because the screen goes blank after literally five seconds. Any ideas?

Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

I want to give my iphone to my freind and thus I tried to Erase all contents and reset everything. I went settings-general-erase and reset. But while it was being processed, power supply went off. I have connected back to power but after 4 hours no repson

Can anyone advise me how long does it normally take to reset while doing- settings-general-erase and reset all settings.It has already taken 4 hours and only the apple logo is being displayed yet. I am little bit worried if the operating system will not be restored.

Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.
Did you do this?
Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPhone. When you reconnect the USB cable to iPhone, the device should power on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If none of these works, visit your nearest Apple Retail Store, Apple Authorized Service Provider or wireless carrier.
Cheers!

HT201270 I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down.

I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down. What should I do?

Have you tried a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

My new iPad mini can't install apps - I have updated to IOS 7.1.2 - I note that one possible solution is to reset all under settings General but I don't see "reset" - please help

My new iPad mini can't install apps - I have updated to IOS 7.1.2 - I note that one possible solution is to reset all under settings>General but I don't see "reset" - please help

1. Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
2. Sign out and sign back in to iTunes and App Store
Settings>iTunes and App Store>Apple ID>Sign out and sign in

My husband's iPad is still trying to upgrade to iCloud Drive after nearly 48 hours. I have restarted the iPad and restarted main computer and router. Any other suggestions?

I purchased a new iPad Air 2 and reset my iPad 2 to factory settings for my husband to use. It updated to the newest operating system but the iCloud Drive has been trying to upgrade for the last 48 hours. I have tried restarting the iPad as well as restarting my desktop and internet modem (we have issues occasionally that require us to do this). I have no way of stopping the upgrade process to try again. Any ideas? Thanks!

You can't stop the upgrade process for what? iCloud Drive? Does that mean that you cannot go to Settings>iCloud>iCloud Drive>Off? If that doesn't work, did you try resetting the iPad - not restarting, Resetting is different,
Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons and let the iPad restart. See if that kick starts iCloud Drive.

My ipad was in recovery mode and it went back to the home screen and it found my info on itunes to the point where i can put music on it but it still says connect to itunes

my ipad was in recovery mode and it went back to the home screen and it found my info on itunes to the point where i can put music on it but it still says connect to itunes

sarahwood wrote:
.. it said my iPod was in recovery mode and I needed to restore it?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
See Restore from Backup here
http://support.apple.com/kb/ht1766

Hi i don't no if anyone can help me, i have a ipad 1 and have been trying to upgrade it to the latest version and cant find anywhere to do so? on my phone it is in the settings to upgrade, iv been online and looked but cant find any link.

Hi i don't no if anyone can help me, i have a ipad 1 and have been trying to upgrade it to the latest version and cant find anywhere. on my phone it is in the settings to upgrade, iv been online and looked but cant find any link. can someone send me a link or direct me the right way many thanks.

Upgrading the iOS "over-the-air" was introduced with iOS 5. If you are currently running an iOS version < 5.0 you can only update through iTunes. Connect your iPad to your PC or Mac. Open iTunes and click on "Check for updates"

HT4623 software update is not in my general settings and i am still on the same iPhone 4 settings?

software update is not in my general settings and i am still on the same iPhone 4 settings?

Read the article below.
http://support.apple.com/kb/HT4972

I wonder about the colors in the program. When i work and later gonna print the text i have some problem. The color is not the same when im print it. One color on the screen and another when i print it why?

I wonder about the colors in the program. When i work and later gonna print the text i have some problem. The color is not the same when im print it. One color on the screen and another when i print it why?

I wonder about the colors in the program. When i work and later gonna print the text i have some problem. The color is not the same when im print it. One color on the screen and another when i print it why?

I downloaded a movie. It isn't in video app nor iTunes. I tried the settings general restrictions and it isn't restricted. I am positive I rented the movie because when I go back to iTunes and press rent it says that it has already been rented.

I downloaded a movie. It isn't in video app nor iTunes. I tried the settings>general>restrictions and it isn't restricted. I am positive I rented the movie because when I go back to iTunes and press rent it says that it has already been rented. How do I get to this movie?

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!

HT201210 Before updating ios on my ipad I didn't have a passcode. It now wants me to log in a code. I tried one I used previously, then 0000 but am now locked out and my ipad is disabled!

Before updating ios on my ipad I didn't have a passcode. It now wants me to log in a code. I tried one I used previously, then 0000 but am now locked out and my ipad is disabled!

Forgot password or device disabled
http://support.apple.com/kb/ht1212

When I go into iTunes on my Mac is recently takes over the entire screen and I can not get rid of it. Is there a setting I can change to have it work the old way?

When I go into iTunes (the latest update) now, it takes over the entire screen is difficult to remove. Is there a setting I can change in it to have it behave the old way?

I presume you are runnning iTunes on either an OS X 10.7 or OS X 10.8 system. Move the cursor to the very top of the screen so that the menu bar appears, then click the blue box with the arrows at the very right corner of the menu bar, or press Shift-Command-F. That will switch iTunes back to a normal window, which it should then remember for future launches.
Regards.

I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums

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