I have an iPad 3 (that I bought when it first came out), and at the moment I'm trying to sync it with my iTunes music on my computer but when I click on the iPad, it is coming up that it's a new one?

Both my computer and iPad are connected to the same account on iTunes so that can't be the problem. Before plugging it into there, I synced it in with iCloud just to make sure I don't lose anything by mistake. Can I get some help please?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

Similar Messages

HT1386 I don't have the iPhone button, as illustrated in the first picture. I've tried the tips that are mentioned in the first few steps and still nothing. My phone won't sync at all! I'm not completely computer illiterate; but, I am not well versed eith

I don't have the iPhone button, as illustrated in the first picture. I've tried the tips that are mentioned in the first few steps and still nothing. My phone won't sync at all! I'm not completely computer illiterate; but, I am not well versed either. Could someone please tell me what I need to do to bring this back so I can sync my phone and laptop (windows op system).

The screen-shot is on a Mac computer. It is very similar in Windows iTunes. Have a look at this set of instructions instead.
http://support.apple.com/kb/ph12313

Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!

Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!

Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2

I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac?????

I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac????? Help

Return it.
The requirements are on the box and on the website:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access
http://www.apple.com/iphone/specs.html

My wi-fi on my iPhone 4S is not working after updating to ios7 and is a few weeks out of warranty, the Apple store wants me to pay £160 for a new one, are they joking?!

My wi-fi on my iPhone 4S is not working after updating to ios7 which was working perfectly fine before. It is a few weeks out of warranty now and the Apple store wants me to pay £160 for a new one, are they joking?!

Hi there Juicy Guava,
You may find the troubleshooting steps in the article below helpful.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
-Griff W.

I have an iphone 5 with iOS 6. I just tried to sync it with my itunes account to put new music on my phone and it gave me a message that said the iphone could not be synced b/c "the sync session had failed to start". How do I fix this?

I have an iphone 5 with ios 6.1.4. I just tried to sync my phone to my itunes acct to load new music onto my phone and it gave me a message saying that it was unable to sync b/c "the sync session failed to start". It let me download all pictures, but would not let me do anything else and just kept repeating the same message. Why is this happening and how do I fix it?

You need to subscribe to iTunes Match to store your music on iCloud:
http://www.apple.com/itunes/itunes-match/
To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989

I have recently Re-imaged my 24intel 2Gb Ram Leopard, after carrying out and checkign the time machine Backup., I have recently Re-imaged my 24intel 2Gb Ram Leopard, after carrying out and checkign the time machine Backup.

I have been having issues with the iMac and so decided to Erase/Install from scratch after first carrying out a Time Machine backup (which I checked had worked)
Once installed I tried to mount the USB drive and it didn't show.
I checked all the usual features and Preferences but finally cheked Disc Utility.
Disc Utility showed me the onboard drive with the Sectors/Partitions whilst the External WD Drive USB showed only as a single line with no sectors/partitions.
After rebooting a few times the drive mounted once and I got 90gb of data off it but then it failed again never to return since.
I still keep on getting the 'Virtual Drive' for backup software mounting every time though so it appears that the physical drive is ok.
Any ideas on getting it to mount or getting my data back??

I have been having issues with the iMac and so decided to Erase/Install from scratch after first carrying out a Time Machine backup (which I checked had worked)
Once installed I tried to mount the USB drive and it didn't show.
I checked all the usual features and Preferences but finally cheked Disc Utility.
Disc Utility showed me the onboard drive with the Sectors/Partitions whilst the External WD Drive USB showed only as a single line with no sectors/partitions.
After rebooting a few times the drive mounted once and I got 90gb of data off it but then it failed again never to return since.
I still keep on getting the 'Virtual Drive' for backup software mounting every time though so it appears that the physical drive is ok.
Any ideas on getting it to mount or getting my data back??

I already have a mobile me account. when i click iCloud to add it, it only allows me to create a new one. does not allow me to enter an existing one. How do we handle?

?

The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
Jerry

I have AirPort Express 802.11n and ATT DSL Pro. The speed at the ATT modem is 4 Mbps however the speed at my computer, ipad, and ipod touch is only 1.7 Mbps. The ATT tech came out and said the slowdown is being caused by the AirPort router. Help!

I need help with the speed of AirPort Express and ATT DSL.

I just discovered this, and it seems to have solved issues with my Time Capsule.
Open AirPort Utility; select your AirPort Express and choose manual setup.
Click >Wireless
Change Radio Mode to 802.11a/n - 802.11b/g
Click >Wireless Network Options
Change Transmit Power to 50%
Check >Use interference robustness < This step is purely optional. It's worth a shot.
I've been noticing issues with performance of my Time Capsule for a while.
It really started with lack of good range, followed by lousy performance with my iPhone 4 and iPad 2. I was lucky to get 10% of what my speed really is (1.5 Mbps vs. 15.9 Mbps). My iMac was the only thing that seemed unaffected.
I attempted to setup a Sony Media Player (stay away from them- junk!) then a Roku XD in my bedroom only 20' down the hall from the Time Capsule (direct line of sight). Signal kept dropping and performance was lousy for both. I want another new Apple TV for the bedroom, but that TV doesn't have an HDMI port. I ended up running an ethernet cable down the hall... until this morning.
After some digging, I found a forum talking about WiFi performance for iPhones and stumbled upon something kinda basically unrelated, but gave me the idea to dig into AirPort Utility a bit deeper. Changing power to 50% didn't sound logical, but lowering output power was mentioned in the forum. AirPort Utility goes from 100% to 50% then lower. Nothing between 50% and 100%. I'll know more about range later today, but I have a feeling it may be mysteriously improved as well.
Hope it works out for you!

Just bought an ipad2 turned it on and all I get is a picture of a plug with an itune logo on it, nothing else. How do i get to the main page

just bought an ipad2. all i see is a picture of a plug when i turn it on , no icons. How do I get to the main page

Getting started guide here http://support.apple.com/kb/HT4053 . There is also a getting started section in the manual which can be downloaded from here http://support.apple.com/manuals/#IPAD

Hi, i have an ipod touch 3rd Gen, and I'm having problems for the past two days trying to sync it with my itunes.

The syncing logo just doesn't appear on the upper right corner. Tried restoring but it doesnt work, and now theres nth in it. :(
Itunes just sends out this msg saying that the syncing session has expired.
helpplease!
Thankyousomuchhhh.

there's.. no error message.
It just said that the synchonisation session has timed out.
Via USB.
Yeap tried resetting.
and yeap, restarted the com.
... maybe i'll try red-snow-ing it.. might just work.

I just received a new ipod classic and I would like to sync it with my Itunes. However, my Itunes or Mac computer isn't picking up that it is hooked in. What do I do?

I just recieved a new Ipod classic. I am currently trying to sync it with my Itunes (on my Mac computer), but my computer and itunes isn't even showing that it is hooked up to my computer. Can you help me set it up?

Figured out the problem!

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

To whom it may concern, I bought an iPhone 4s last November from your New York store (IMEI number ). It has now malfunctioned (the wi-fi button is grated out and so the wi fi cannot be switched on). I have been told by the Polish Apple store that the

To whom it may concern,
I bought an iPhone 4s last November from your New York store (IMEI number ).
It has now malfunctioned (the wi-fi button is grated out and so the wi fi
cannot be switched on). I have been told by the Polish Apple store that they
would be unable to repair it or replace it as it was bought in the USA. it is
still within the warranty period. could you advise me as to the newt steps
please? Can I send it to you by courier and if so please provide me with the
relevant details.
I look forward to hearing from you.
Kind regards,
Monika Wardecka

Monia202 questioned:
could you advise me as to the newt steps please?
Ah, the dangers of trying to save a few bucks. Warranty is only good in the USA for phones purchased in the USA.
Three options.
1. Fly to the US, go to an Apple store, and have the phone swapped.
2. Send the phone to a friend in the US and have them go to the Apple store and have the phone replaced.
3. Buy a new phone in your home country where the warranty is valid.

HT2731 I have an iTunes account on my computer but cannot seem to save my photos or videos on that account. They seem to save to my documents on the computer. How do I save the photos and videos on my iPad to my home PC?

I have an iTunes account on my computer but cannot seem to save my photos or videos on that account from my iPad 2. They seem to save to my documents on the home computer. How do I save the photos and videos on my iPad to my home iTunes account?

Welcome to the Apple Community.
To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
Pin order to share photos using photostream you need to log into the same iCloud account on both devices, videos are not included in photostream, but other third party apps such as Dropbox and video stream for iCloud can share video between your devices.

I have an iPad 3 (that I bought when it first came out), and at the moment I'm trying to sync it with my iTunes music on my computer but when I click on the iPad, it is coming up that it's a new one?

Similar Messages

Maybe you are looking for