I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

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  • HT4097 my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do

    my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do

    Read
    http://support.apple.com/kb/ht1808

  • I have an iPad mini that somehow got locked. The wrong passcode was entered several times and it became disabled. No one has helped so far hoping for someone to see this and help

    Seems simple right? Hook up to a computer and restore and bypass disable screen? NOPE. Everytime I tried to connect it to iTunes it gives me a lovely message that says  something to the effect of " cannot sync to itunes because passcode needs to be entered on iPad" but the iPad mini says it is disabled so I am getting the total run around from this devil spawned tech.
    I tried to also restore it in recovery mode like someone suggested but it still said the same thing. The person said if I followed instructions it would not do that. Well, it did. Here is exactly what I did:
    Itunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes". and the iPad mini has the itunes logo with the USB cord and an arrow on it on the screen. I clciked ok on the computer to shut that message off.
    On iTunes it says "Ipad recovery mode. Your software is up to date. Click check for updatr to see if new software is available." The check fo update button is grayed out and the Restore iPad button is available to click. I click on "restore iPad" and a pop up says "Are you sure you want to restore the ipad to its factory settings? All of your media and other data will be erased, and the newest version of the ipad software installed. Itunes will verify the restore with Apple. After this prcess is complete, you will have the option to restore your contact, calendars, text messages, and other settings."
    I clicked on "restore and update" and it shows a box with software update 7.0.4 and I click on next. I accept the user agreement and it starts to download the ipad software update.
    I wait for the update to install and as I am waiting a box pops up that says "itunes could not connect to the ipad because it is locked with a passcde. You must enter your passcode on the ipad before it can be used with itunes" and it gives me the option to click more information, try again, and cancel.
    So what do I do now?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.
    If you cannot manage any of the above then:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT201412 I have an iPad mini that won't even go into Recovery Mode

    iPad mini won't power on.  (It belongs to a young lady in my Bible study group so I don't know what OS it has installed.)  I've tried all of the advised restore & recovery tips.  It will not boot into Recovery Mode at all.  I've held down the Sleep/Wake button - nothing happens.  I've held down simultaneously the Sleep/Wake button & the Home button - nothing happens.  I've held down the Home button while plugging it into the computer to force it into Recovery Mode - nothing happens.  I have attempted to charge with 3 different cables (all of which work on other devices), 3 different computers (Vista, Win 7 & MacBook - again all of which work with my iPad 4) several times.  It does not register with iTunes when you plug it in, of course.  (Again - My iPad 4 does on all computers and works just fine.)  I've attempted all of the above with the Hold toggle in both positions just to make sure I was getting it right.  The red slider never appears.  The Apple logo never appears.  A battery indicating a charge is needed never appears.  I'm at a loss.  And frustrated.  Please advise.

    Assuming that you followed all of the steps in the support article correctly as you claim that you have, and if that didn' tdo any good, it's time for the child's mother to gather up the device and head off to an Apple Store and get their help. If the child received the iPad for Christmas, it's still under warranty. There is only so much that you can do in the way of troubleshooting and once all of that has been exhausted, it's time to get the Apple Experts involved.

  • I have an ipad mini that has an iCloud back up window open that "says "this ipad hasn't been backed up in 4 weeks. BAckups happen when this ipad is plugged in, locked, and connected to wi-fi. When i press on OK, it doesn't respond. it's locked....

    I recently purchased an I-Pad mini. It has an error message that states, 'this ipad hasn't been backed up in 4 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi. When i press on OK, nothing happens. The ipad is locked and i can only access SIRI, so i asked SIRI to open settings and i can see my Wi=-FI, but can't see if it's actually connected. I locked it, plugged it in, and hoped that it would fix itself.
    i don't know how to get rid of the error message and the ipad mini won't respond to anything except SIRI....
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    thanks
    Joe

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • Ever since I downloaded the latest itunes update songs have not been syncing correctly and now they aren't all no matter what I do the settings on my iphone 4s or itunes on my PC.

    I recently had trouble updating my itunes, when I did do it I kept getting an error message and because of that I had to uninstall everything than reinstall itunes.  But since then my iphone, ipad, and ipod are not really syncing correctly.  My PC says its going through the steps and applying everything but when I got to my phone nothing is updated at all.  Nothing is being applied and I did the run diagnostics as well and it said that everything was fine.  When I got what is on this phone it says the playlists are on my phone but when I go to the music app on my phone the playlists aren;t there at all.  I've gone through all my settings on my computer and iphone and they are all what they should for the songs to transfer correctly and it still isn't working. 

    So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct?  Where do you look, or what do you do, that indicates the playlists are in alphabetical order?  Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
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    The 3rd gen shuffle uses VoiceOver.  If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details).  When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
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  • How can i download a movie onto a ipad mini that is not set up using my apple id without deleting everything on the ipad?

    I have a Ipad mini that is set up on another Apple ID that is different than mine. I wish to know if it is possible for me to downlaod a movie onto it without having to remove everything off it.

    I had the same question as was asked here, and I see that if I turn off my Wi-Fi on my iPad I can no longer access the iTunes Extras. However, if the extras are streaming-based, why is the file size of movies with Extras so much larger than those without? Any other HD movie with a similar running time is between 1.5 and 2.5GB, all with Extras are between 3.5 and 5GB. The problem isn't the Extras, its the lack of space on my iPad.

  • I have an iPad Mini (1st Gen). Now it won't turn on at all. I've tried all the troubleshooting steps I've found online. Any suggestions?

    I have an iPad Mini (1st Gen). Now it won't turn on at all. I've tried all the troubleshooting steps I've found online (plug into computer, hold power/home buttons, etc). Nothing works. Any suggestions?

    Take it to the Apple Store and let them have a look.

  • How can I salvage an iPad Mini that will not restart, reset or respond to Recover phase via iTunes and is not responding to any functions and will not access Home? Thanks

    I have an iPad mini that will not respond and is non functional.  It continues to intermittently try to automatically restart, access home page without success.  It will not accept normal charge. I have tried to manually restart, reset and have been unsuccessful.  It will not allow a Recover attempt via iTunes as well.  Do you have any suggestions before I consider a replacement?  Thanks.

    Hello RC MD,
    It seems you are unable to restore your iPad to factory settings, and it is not responding to power. Based on the information you have provided, it appears your iPad may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPad Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?

    I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
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  • I have downloaded paid application on my iPhone 5 now, that I have purchased iPad mini can I use the paid application downloaded on my i5 to my iPad mini without purchasing it again?

    I have downloaded paid application on my iPhone 5 now, that I have purchased iPad mini can I use the paid application downloaded on my i5 to my iPad mini without purchasing it again?

    Yes.
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  • I have an IPad mini WiFi (not cellular) and an IPhone 5. I use the bluetooth connection between both devices when on the road. I downloaded a navigation system on my IPad using GPS positioning. Is Bluetooth OK to use GPS positioning on the IPad?

    Hi
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    try a RESET ALL SETTINGS

  • Hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me

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    RECOVERY MODE
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    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
    ON COMPUTER
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    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • I have a ipad mini and it says that it has perect wifi yet when i go into safari it says unable to connect with the server how can i fix this?

    I have a ipad mini and i have had it for less then a year, it says that i have perfect wifi up in the left corner where the wifi is always at  but when ever i go into the built in safari it says that it is unable to connect with the server. How can i fix this because with out it connecting to the server or internet it is kind of useless to me. I do have ios7 if that helps

    The wifi symbol only indicates the presence/signal strength of wifi. Not that you are connected.
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
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    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
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    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
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    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
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    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either.

    Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either. All I did is download instagram and snapchat and poof doesnt work. I have had these apps before!

    Make sure it's plugged into the charger.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
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    http://support.apple.com/kb/TS3281
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    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

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