I have an iPad1 and will buy a new one. Is there any exchange program from Apple? Thanks

No there isn't. You could try to find if a store in your country does have one, but you are likely to get a higher value for your iPad by selling it privately e.g. to family, a friend etc.

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I have a question when I try to authorize my daughters ipod to itunes on a new computer it pulls up a email addresse I do not know and will not transfer her music is there any way to fix this Thanks in advance

When trying to authorize my daughtes ipod classic to a new laptop it pops up and asks for apple id but the email is not one of ours and it will not let me change it is there any way to fix this problem Thanks in advance

To whom does the email address belong to? Are you sure it wasn't an email address used in the past or perhaps one that had belonged to a friend of hers?
Either way, if the music on her iPod was purchased under an account not belonging to her or you, there is much you can do. Sorry.
B-rock

How to get a iphone 5s from iphone 5, i bought mine from walmart 4 months ago and now want the new one is there a plan that they have like you only pay a little if yoou take your iphone 5 ??

i bought mine from walmart 4 months ago and now want the new one is there a plan that they have like you only pay a little if yoou take your iphone 5 ??

Why do you believe you are entitled to an upgrade?
Do you get to upgrade to a new car when the manufcaturer releases a new model?
What about tv's? Computers? Appliances?
This is no different. If you want the newest model, buy it.

My laptop was stolen and i have a new one, is there any way to move all the picture folders to the new computer and not lose them?

My laptop was stolen and i have a new one, is there any way to move all the picture folders to the new computer and not lose them? They stole my external harddrive too so unfortunately if i lose these, i have no way to get them back?

What randers4 said. HOWEVER, if the photos were taken with a higher resolution camera than the iPhone what you recover will not be as high a resolution as the originals.

If I have a lot of progress in a game on my iPod, but it dies and I get a new one, is there a way to transfer the data?

If I have a lot of progress in a game on my iPod, but it dies and I get a new one, is there a way to transfer the data? I've been playing a cool game for a while, but I think it might be time to get a new iPod. Is there a way to login with the same gamecenter account, and it will all be on the new iPod? Thx.

App data is not backed up through Game Center, but rather through iCloud. If you have an iCloud backup and you get a new iPod, after your games redownload from the Internet all data within the apps should be preserved.

I have a 4s and i need a new one i was wondering if they can check to see how much the one i have now is worth and then i can just pay the difference like that

i have a 4s and i need a new one i was wondering if they can check to see how much the one i have now is worth and then i can just pay the difference like that

No, Apple does not take trade ins. Your carrier may have different polices regarding trade ins. Best to contact them about it.
Alternatively you can use Apple's Recycling Program with one of their partners. They will give you an Apple Store Gift card with the value they determine the iPhone has. And you can use the Gift card in the purchase of a new iPhone.
You can go here to see how much your current iPhone 4s is worth in the recycling program.
http://store.apple.com/us/browse/reuse_and_recycle

Even if an iPod 5 is Stolen , and i buy another new one can, my old iPod5 deletes what ever its was on my iCloud account? and transfer the same thing as my old one to a new one?

Even if an iPod 5 is Stolen , and i buy another new one can, my old iPod5 deletes what ever its was on my iCloud account? and transfer the same thing as my old one to a new one?

iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

My mac book pro got stolen and i just purchased a new one is there any way i can recover my purchased songs from i tunes. I have the same account name, password and everything

my mac book pro got stolen and i just purchased a new one is there any way i can recover my purchased songs and movies from i tunes. I have the same account name, password and everything

Yes. Update to iTunes 10.3.1
Then go to the iTunes Store and click Purchased "new" under Music Quick Links on the right side of the iTunes window.
You can re download your purchased content from the next window.

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

HT1725 I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

Hi there jq221,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.

My iPod screen has cracked and I don't want to buy a new one, is there anywhere I could send it to get it fixed?

My parents bought it for me and I really don't have the money to buy a new one, andit's sort of my life. Is there a place in apple that I could send it or does anyone know of any shops e.g PC world that would fix it? Thanks x

You can set up a out of warranty repair for it via Apple using this link. They don't actuallly repair the iPod, but instead replace it with a same model/capacity that is refurbished.
https://selfsolve.apple.com/GetWarranty.do;jsessionid=v72JPyhJbd9rsqkv5nC3n6bVpQ Rvx8rYhWLKFsYyzHJwbXX7y9ss!472853844
There are also several third party repair centers out there who will be able to replace the damaged LCD for a much lower cost. Just do a simple Google search for "iPod Classic repair" and you should get a number of results to work with.
B-rock

If I had a macbook pro, and I buy a new one can I give my old macbook to pay part of the new one ?

The thing is that I want to buy a new macbook, but I dont know if apple can accept my old one as a part of paying part of the macbook. If not, what are the options for my old macbook pro?

Apple doesn't take used systems in trade. You can prepare the system to be sold (delete your personal data, etc), and put it on ebay or craigslist or other resource to sell it. Or you could always donate it to a member of your family.

I'm buying a new plasma tv. Any best match for apple tv?

My old TV fried last night and I'm looking at all the options for a large 60" plasma. Do any work better with apple tv than others?

Welcome to the Apple Community.
Also make sure it specifically supports 720p (just because it supports 1080p doesn't always mean it supports 720p)

I have a DROID MINI and have dropped it into water. Does the "rice" trick help with this phone or do I have to just look into buying a new one? Please help ASAP.

I really need help. My phone has fallen into my toilet and obviously won't turn on. Has anyone tried the "rice" trick to make your phone work? I would really appreciate any advice or help. I'm trying really hard not to have to look into getting a new phone all together. Thanks!

Oh no this is not good jbirdphan! We want to ensure you have a working phone. With the phone falling into water, it's now considered water damage. Do you carry insurance on the device? If so, you may file an insurance claim to replace your device. In addition, you may also check to see if you are eligible to upgrade to a new phone. To verify your upgrade date you may dial #UPG send directly from your handset.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

HT204053 Hi I've just purchased a iMac which is great, my problem is that I've a apple id account and also my wife has one, is there any way we can have two accounts i.e. separate accounts on the iMac with individual iTunes accounts, appreciate help pleas

Hi ive just purchased an IMac and encountered an issue i didnt think of put hopefully someone can help? Ive a apple account and also the wife both with seperate itunes accounts etc. Is it possible to have two profiles with seperate accounts on our system, appreciate any help..

I believe you can accomplish this by setting up separate user profiles for each of you on your Mac (System Preferences>Users & Groups (click the lock symbol if locked and provide the administrator name and password, then click the "+"). That should allow you to sign into separate iCloud accounts and maintain separate iTunes libraries within your respective user accounts.

I have an iPad1 and will buy a new one. Is there any exchange program from Apple? Thanks

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