I have an Ipad2. I wanted to pay for some accessories on a game through my brothers credit card and it wouldn't go through. And now a message pops up cannot connect to iTunes Store please contact iTune support.
I have an Ipad2. I wanted to pay for some accessories on a game through my brothers credit card and it wouldn't go through. And now a message pops up cannot connect to iTunes Store please contact iTune support.
You have to contact Apple Support.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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Dear, Apple Support it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!
Use the link below to contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
why dose it keep saying(conot connect to your itunes account please contact itune support)every time i need to purchase any thing ,now i cannt purchase any thing from itunes??!!
We are fellow users here on these forums, we won't know why you are getting that message. If you haven't already done so then you can contact Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help
Have you tried deleting the account and re-adding it on the phone?
What version of Exchange server are you running? -
I recently pay for a 20gb of icloud, they charged from my credit card and i dont receive the gb. What can i do?
Hi gonzaloherazo,
Welcome to Apple Support Communities.
It sounds like you’ve paid for an iCloud storage upgrade and aren’t seeing the additional storage space. The article linked below provides a lot of great iCloud Storage information and troubleshooting suggestions, it will also walk you through contacting iCloud storage billing.
Get help using iCloud storage
I hope this helps.
-Jason -
Cannot connect to App Store nor to iTunes (support did not help)
Specific request: I have never been able to connect to the iTunes Store
Details:Describe the alert message you received:
Have never been able to connect to the App store, nor to itunes (support not able to help).
New MBPro last August, running OS 10.7.5, have a code for Mt Lion which I have been trying to download ever since. (Am confined to bed a lot so cannot just run down to Apple store.) Have never been able to connect to the app store or to iTunes (support could not help me: They simply documented the basic instructions, which has never once worked.) On and off over the months of trying both, I have had to make 4 different Apple Id's, each of which eventually stop working.
Have tried a dozen things from apple support forums. None worked. Have no firewall or antivirus software. This is what messages I get.
“Error -1202 and "Unable to connect to the App Store", etc. “ iTunes can’t verify the identity of the server “s.mzstatic.com.”.
The certificate for this server is invalid. You might be connecting to a server that is pretending to be “s.mzstatic.com.”, which could put your confidential information at risk. Would you like to connect to the server anyway? iTunes can’t verify the identity of the server “init.itunes.apple.com”.
The certificate for this server is invalid. You might be connecting to a server that is pretending to be “p53-buy.itunes.apple.com”, which could put your confidential information at risk. Would you like to connect to the server anyway? **iTunes can’t verify the identity of the server “p53- laterbuy.itunes.apple.com”.
**iTunes can’t verify the identity of the server “securemetrics.apple.com”. Have googled each and followed all suggestions found over the past many months. Nothing works.
Have tried changing date/time,(it's correct), making all blue security certificates " always trust" in Keychain and adding this (208.67.222.222) to network address under DNS, and fixed permissions literally 6 times in a row. Also, just added instructions to terminal all per online support.
If I didn't love my Mac I would sell it after all this frustration. Cannot begin to estimate the hours, days I've spent on this.
Sylviahey the sever is down for the moment try again latter tonight... we have been attepting and i eveen went to the apple store third Street Primonade and alejadnro could not help me he said to try soon
John -
Can someone who knows iTunes help me?
I can't get anyone on the phone and their automated system isn't getting back to me.As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption -
When i try to down load apps alert message pop ups cannot connect to itunes
When i try yo download apps in my iphone 5 . I always received alert message cannot connect to itunes
Hi Kley_ds,
If you are having issues connecting to the iTunes Store to download apps to your iPhone, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
what the title says. please i need support.
If it's the same apple ID and you are sure, then it's probably just checking for authorization holds, etc. and that your billing is valid.
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I typed everything in the question spot so please help!! I beg
On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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Please see above Going crazy!!
Have you tried a Hard reset on your Device?
Settings > General > Reset > Reset All Settings -
I get the above error message (in the title of this post) when I try to setup my remote website. When I try to access the remote website, I receive the error message below.
Please let me know what I need to do to correct the error. Thanks!
When accessing my remote website on Windows Server 2012 Essentials, I receive the following error message:
Server Error in '/' Application.
Could not load file or assembly 'Wssg.Web.Internal, Version=6.2.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.IO.FileNotFoundException: Could not load file or assembly 'Wssg.Web.Internal, Version=6.2.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
Source Error:
The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
<system.web>
<compilation debug="true"/>
</system.web>
</configuration>
Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.
Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.
Assembly Load Trace: The following information can be helpful to determine why the assembly 'Wssg.Web.Internal, Version=6.2.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' could not be loaded.
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
Stack Trace:
[FileNotFoundException: Could not load file or assembly 'Wssg.Web.Internal, Version=6.2.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.]
Microsoft.WindowsServerSolutions.Web.RootSite._Default.InitializeCulture() +0
ASP.default_aspx.FrameworkInitialize() +42
System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +68
System.Web.UI.Page.ProcessRequest() +119
System.Web.UI.Page.ProcessRequest(HttpContext context) +99
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +913
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +165
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.18447
Thanks. Paul CarvajalI'm not getting a return - my server name is Beast - is this correct?
Get-ChildItemcert:\localmachine\my
|where{$_.Subject-eq
"CN=$env:BEAST"}|foreach{$_.Thumbprint}
Thanks. Paul Carvajal -
Want to pay for some Lingo help
I need some Lingo for MIAW behaviors.. shouldn't take 10 minutes. Don't know where else to post...
150mph at sbcglobal.netPlease refer to your other thread
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I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying -
Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
Nick
P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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