I have an iPhone 3 and I'm having trouble updating it to 5.1. Any suggestions?

Any suggestions? As it tries to backup my phone, it takes forever. I let it sit overnight and it barely moved. When I sync my phone to download my podcasts, it backs up in seconds. There's something about updating the software.

There is no supported method to downgrade the iOS on a device.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

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I have the iPhone 4 and I am having trouble updating to iOS7

I have the iPhone 4 and I am having trouble updating to iOS7. Though I initially didn't care about updating, I can't download certain apps without updating to i0S7. I have tried to update while wireless and while connected to iTunes, but it is saying that I do not have enough storage space to update. I have heard that I can remove the music from my iPhone (creating space), update my phone to i0S 7 and then put my music back onto my iPhone, but how do I go about doing this? I don't want to make a mistake and lose all of my music. Does anyone know of another way that I can update without having to delete more music, photos, apps etc. ?

As long as your music is in iTunes, you can delete it from your iPhone no problem. iTunes will not change. You cannot update if you do not have enough space, so if you can remove that music and some photos, it should work then.

I have a macbook and I'm having trouble backing up my pictures on an external hard drive. The Macbook won't install the backup drive soft ware? It is a new Sea Gate hard rive from costco.

I have a macbook and I'm having trouble backing up my pictures on an external hard drive. The Macbook won't install the backup drive soft ware? It is a new Sea Gate hard rive from costco.

You don't want to install the software that came with the drive, you don't need it and it will be problematic. Connect the new drive, open Disk Utility, select the new drive and partition it using the GUID partition scheme, then format it as Mac OS extended journaled and it will be easy to use with your Mac.

HT203167 I have a ipad and I am having trouble downloading a rental that has already been paid for

I have a ipad and I am having trouble down loading a rental that I have already payed for

I have an iMac late 2007 and made the jump from Snow Lepeord to Mavericks with only one problem - iPhoto will not update in my ADMIN account but all of my STANDARD accounts did, but that is a problem for a different thread.
The only suggestions I have is to make sure you have an Aluminum iMac and not the WHITE model, another poster made the mistake of thinking he bought a 2007 model because he bought the 2006 model in 2007.
Make sure you have the Intel Core 2 Duo processor as I think that is part of the minium requirements.
I have included a screen cap. of About this Mac - and yes I am running 6 GBs of RAM as I later found that this mac could run 6 GBs.
Hope this helps......

I changed my comcast password (on my iPhone) and now am having trouble sending out emails from my Mac

I changed my comcast password (on my phone) and now am having trouble sending out emails from my Mac.

Did you change the password on your Mac as well? Go to Mail / Preferences / Accounts and change it there too.

I am having trouble locating past emails through searches, any suggestions ?

I am having trouble locating past emails through search on my ipad2 , any suggestions ?

A couple of suggestions.
Go to settings, and take a look at how many mesages you are set for. When you get that number, the pad will start deleting older messages as new ones arrive.
If you are using a pop account, the older messages will still be on your main computer, if you have not deleted them. Look there.
If you are on an i map account, set up some subfolders for your key items. I believe that storage is permanant and is more easily searchable.

My husband and i both have an iphone 5. we are having trouble using two itunes accounts on one computer

My husband and I both have an iphone5. I had mine first and setup my itunes account. When we purchased his phone we sent up another itunes account but on the same computer. Now we are running into problems, especially when he wants to set up playlists from his music to his phone and in general with synching. should we start over with just one itunes account and both use that with the one computer?

By the sounds of it you have linked Email Accounts, if so this means that you will both recieve the majority of the same Emails, and if you do and you read them on your account (which is linked with your husbands) then they will appear to read on the both of them because they are linked. With the majority of Email providers these days they're Emails are (simplified) in the cloud you could say, meaning that if you read or delete shared Emails then it will do the same on both accounts rather than just the yours.
I hope all that made sense, sorry that I couldn't be of anymore assistance.. If you havent already try googling your problem - you may find some answers on there

I bought a seconhand iPhone and I am having trouble syncing it to my computer. How can I change the default ID from the previous owner to my ID..

Hello , it's me again with the second hand iPhone. I am trying to sync it to my computer and after buying some apps I thought it would be easy. Anyway, when I go through the process it always comes up with the previous owners ID and will not let me sync to my computer. Can you give me guidence so that I can move on to the next stage of Hi Tech products.

It will restore it as it was when it was new.
You can then set it up as your own.
iPhone User Guide (For iOS 5.0 Software)

I have Photoshop CS6 and I am having trouble opening the software.

The software opens until the P CS6 opening page says "Reading Preferences..." and then the Force Quit Applications area says "Not Responding"? Any ideas as to why this might be happening? I did an update for Adobe on Oct. 2 and ever since then I have had problems with it crashing or not opening.
Thanks

First, report problems with MacOS 10.10 to Apple so they can get the information they need to solve the problems introduced in MacOS 10.10.
Second, make sure FileVault is off (a few people have seen performance problems with it on).

I recently bought a new Iphone and cannot find my photo stream photos from Icloud. Any suggestions?

I reset iCloud account on phone and can see contacts, calendars and emails, but no photos.

See here for Download Past Purchases
http://support.apple.com/kb/HT2519

Having trouble deleting glossary tab...any suggestions?

I am trying to create a .chm file and everything is ready to go except that when I generate and view the file, a glossary tab that I do not want shows up.
I have tried all of the advice I have found here already: "project set up," "double click windows," etc, but when I do this, "properties" is grayed out and I cannot click on it, therefore I cannot easily disable the glossary. Is there another workaround, or something I may be missing? I am using the WebHelp layout, if that makes any difference.
Thanks!

If you're using the WebHelp SSL, then you're making WebHelp. not .chm's - try using the HTML Help SSL layout.

My Canon pixma pro 100 is having trouble installing its rear driver? any suggestions?- ty

When I instal the softwear; I get a warning that I belive is linked to my problem. It is the only indicator of a problem with my printer use. I have download the driver directly from the site with no improvment- see below.

I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

HT1222 Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1

Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1? How can I update iTunes on iPhone?

You update iTunes on your computer to 11.1.

HT4623 i have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? help??

I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

I have an iPhone 3 and I'm having trouble updating it to 5.1. Any suggestions?

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