I have an iphone 3g and my itunes wont back it up anymore. after the sync it says "itunes could not back up the iphone because the file has been corrupt or is not compatible with the device." i already went to prefrences and deleted the old back up file.
nothing works. ive also tried to update my phone and it tells me it cant reach the server and to check my network settings or try again later =[ i dont know what to do and im furious!
I banged my head on the wall with the same problem for two days. Tried everything mentioned, and this worked, finally. The problem is that the backup files are not where you think they are.
You need to delete the MobilSync backup folder. I have a Mac. Went to /Library/Application Support/MobileSync/Backup and deleted the Backup folder.
Fixed the problem. Give it a try and good luck!
Similar Messages
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I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?
Try downloading from here. http://support.apple.com/kb/DL1583
Message was edited by: hpr3 -
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Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers! -
You pay 1.29 for a song and you should get it. Itunes says the download is corrupted and check with the itunes store for available downloads to redownload my song. Nothing happens and the song I already purchased is not yet available to me.
Try downloading again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If it absolutely refuses to download:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I download latest updates for itunes and my iphone, when it comes to installing, it successfully downloads, but then i get a message for iphone software error=1403 file corrupted, and for itunes it downloads, then when i try to install it a message says unable to install software, file maybe corrupted!!
The iTunes update must be downloaded and installed before you try and use it to update the iPhone OS
Download iTunes 10.2.2 from here: http://support.apple.com/kb/DL1103
When it completes it will auto mount the disc image and show you the package installer, don't try and do anything with the file until it gets to this stage.
Once that's installed reboot the Mac, run iTunes, connect your iPhone and let it sync, then hit the update button and let it complete that step by itself (which will require a restart of the iPhone) -
Hi, I have an iPod touch 2G with an iOS of 4.2.1 and there are no updates available for my device, I want to download an older version of iBooks that is compatible with my device. Pls what can I do?
- The 2G iPod can only go as high as iOS 4.2.1. It does not have the hardware to support a higher iOS version.
- Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
- You can only download the current version from the App store. -
I trying to download a book as a pdf to view through my adobe reader. But every time I do I keep getting the same error message saying that the file is not a supported file type or because the file has been damaged it can't be opened or viewed. What do I do and how do I get it to work. Because as of now I only have one option of downloading the book and I've tried to download the app notable pdf to see it that worked but it didn't either. As of right now I'm using google chrome but I also tried using Safari but it's still not working. I have a Mac with a Mac OS X updated system. I need an answer ASAP. Can anyone help me?
I have the same issue. Almost none of the PDFs I download from Safari browser can be opened. Same message about the file being damaged or not really a true PDF. Neither of these are the issue here. Size of file is not an issue. I have Acrobat Reader XI so I believe that's pretty up to date. If I open with Text Editor the file is blank. any ideas?
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I have an iMac7,1 computer with OS 10.6.8 and wish to use iCloud with it. Is this computer compatible with Apple OS 10.7.2, so I can download the new OS 10.7.2 and use iCloud on my iMac7,1?
Mac OS X 10.7 requires an Intel i3, i5, i7, Core 2 Duo and 2 GB ram...to download you need to call Apple at 1-800-MY-APPLE and pay $20 for a download code for the Mac App Store.
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Trying to manually install USB driver for Ipad2 in windows vista 32 bit. I have followed the steps to locate usbaapl.inf. but Windows vista says this is not compatible with my device. What do i do now?
If you encounter problems with Google play at downloading Firefox for Android try to download these builds: http://www.mozilla.org/en-US/firefox/channel/#firefox .
Please remember that you should enable for this the settings: allow installing app from other sources that Google Play -
Is Itunes compatible with windows 8?
See this User Tip, and the link there to Step by Step, that hopefully should fix your problems, else you can revert or fresh install Mavericks.
..Step by Step to fix your Mac
How to revert OS X back from Mavericks -
I just bought a 5g iPod touch and was wondering if there were any ihomes out or coming out soon that are compatible with this device. I know there are adapters and cables you can purchase to use with your existing ihome but read the poor reviews on them and was scared away. I use my ihome very regularly and need this accessory to work with my new iPod. If you have any information on this, please help!
iHome already makes docks that support the Lightning connector:
http://www.ihomeaudio.com/products/#/?filter=28
Regards. -
Keynote code says not for this device HE6FYH769R44 “This code is for an app that is not compatible with this device. You can redeem it on your desktop computer or a compatible device.” iPad 2 Version 4.3.5 (8L1) Model MC916LL Serial Number: DN6G9C4LDFJ0
thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,
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This application is not compatible with your device and cannot be loaded
Hi,
I have been trying to load an application to my BB 9000 since a monday and getting this error "This application is not compatible with your device and cannot be loaded".
As evident, I am new to BlackBerry development and got to port an existing J2ME project on BB 9000.
To load application I am using
- BB Dektop software 5 (latest)
- BB Device Software 4.6 is installed (which is the version of BB 9000 as well)
I am able to load sample JDE 4.6 applications but I build my project through same JDE and through eclipse (JDE compoment 4.6.0.19) as well but couldn't load it,
I even signed my app since I am using net.rim.device.api.servicebook api which requries signing.
Can someone please explain me
1) why this error occurs in first place
2) how to setup right envioroment to load an application on a given BB handset (BB 9000 vodafon India to be specific)
3) How would manage this process on a single machine if I have 4-5 different BB handsets.
I shall be thanful for any logical pointer to solution to these problems.Hi,
The main problem with your genrated ALX file. I think in your ALX file contains <fileset Java="1.49" _blackberryVersion="[5.0.0)"> TAG and remove the _blackberryVersion attribute. Then it will work.
So your final ALX file contains
<loader version="1.0">
<application id="App">
<name >
App1
</name>
<description >
</description>
<version >
1.0.0
</version>
<vendor >
Vim
</vendor>
<copyright >
Copyright (c) 2010
</copyright>
<fileset Java="1.49">
<directory >
5.0.0
</directory>
<files >
App.cod
</files>
</fileset>
</application>
</loader>
Even thought it is not installed then make sure that your application may not delete from your device. Select the application and click on delete button in Desktop manager.
Still u didnt slove the problem then insted of
<directory >
5.0.0
</directory>
replace as
<directory >
</directory>
Regards:
Jitendra.B
Vimukti technologies Pvt Ltd
Project Manager -
I have updated my laptop , iphone and ipad to ios7 ans 11.1, Itunes wont' recognise either peice of equipment, cannot sync a thing, any suggestions?
only http://support.apple.com/kb/ts1538. also check the lightning to usb cord.
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I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated! Please help!
I have the same error for Windows Vista. I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked. My internet works fine for all my other programs so not sure what is going on with Itunes. I will not buy anymore products through
Apple Itunes.
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