I have an iPhone 3g that keeps crashing and getting stuck on the apple logo - how can I fix this?

will restoring to factory settings help? Can this be rectified by sending the phone back to apple and it being repaired?

This forum is not staffed by Apple.  It is a dialogue with other iPhone owners. 

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  • A iPhone 4S (currently in possession of it) was dropped into the ocean and we can get it into DFU and recovery mode, but we can't get it to go to the lock screen or home screen the phone just gets stuck on the apple symbol, how can I fix this?

    Hey, apparently this iPhone 4S was dropped into the ocean and the light for the camera and a light where the 3G/4G bar is are both glowing. The iPhone 4S, I assume, was on iOS 5.1.1 I need help getting off info from it WITHOUT RESTORING IT. I'm not sure if Apple has any third party apps that they are allowed to suggest to us or if I'm on my own on this one, but if you guys can help I would greatly apperciate it.
    Thanks!

    Those are definitely features of liquid damage. First step after completely drying the iPhone would be battery replacement. The camera circuitry and proximity sensor circuitry are surging because you are seeing these lights.
    New battery may get this booted back up so you can recover data, or even get the iPhone working again.

  • Why does my iPod keep crashing and get stuck on the apple screen?

    My iPod has crashed and gotten stuck on the apple screen multiple times now, I think three or four times. I take really good care of it and charge it alot. It's a generation 5 32 gig, but I have no idea how to fix it! I really want to save my pictures and contacts and whatnot so it is really annoying when it happens!!! Any help would be considered! Thankyou for any input!

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • I have an Ipod 4th generation that the buttons arent very reliable on, and whenever i try to turn it on it gets stuck on the apple logo. how do i fix it to where i can turn it on and it works?

    How do i turn the ipod on without it getting stuck on the apple logo

    Try this previous discussion
    Turn on without Home/Power Button

  • My Iphone 4 wont turn on, but if i have it plugged in the wall for in long time it turns on by itself and gets stuck at the apple logo

    My Iphone 4 wont turn on, but if i have it plugged in the wall for in long time it turns on by itself and gets stuck at the apple logo.
    i've tried everything but it still doesen't work, can you please hep me?

    First - Press both home button and switch on/off for 15 seconds it will reboot,If it does't work try 
    second -  connect ur iphone to system and open itunes then Press and hold both home button and switch on/off for 15 seconds phone will reboot then as soon as apple logo appears leave switch on/off without leaving home button it will go to restore mode then restore ur phone with latest version.
    Hope this will resolve ur issue but all ur data will be errased.
    Thanks

  • I recently restarted my iphone and now all that appears is the apple logo how do i fix this problem

    i recently restarted my iphone and now all that appears is the apple logo how do i fix this problem?????

    Plug it into your computer and restore it.

  • My iphone 3g stuck in apple logo how can i fix this ?

    in the middle of jailbreak my iphone 3g is stuck in apple logo then i turn off my iphone and its not fixed please help how can i fix this problem and it is not connect in computer and itune ?

    We are not allowed to address jailbroken iPhones on this forum.  It would violate the terms of service.

  • Everytime i make a call on my iPhone 4 my screen flashes and i am unable to access the keypad or even end a call, I have to wait for whomever i was talking to to end the call. How can i fix this or will apple replace it?

    It's rather frustrating not being able to select options such as speakerphone, mute, or even being about to select "1 for English" when calling various companies. It's even worse when you can't even do somethins as simple as end a phone call.

    Sounds like you may have a problem with the proximity sensor.
    Couple things you can try before you bring it in to Apple for evaluation:
    1) if your phone is in a case, remove it completely and see if this helps.  Sometimes cases can block the proximity sensor
    2) remove any screen protector
    If these fail to work, you'll need to bring your phone in for exchange. If you're under warranty it will be exchanged for free.

  • I have a new iPod Touch but some of the albums aren't grouping correctly and are just listing the songs individually, how can I fix this?

    I got an iPod touch as a Christmas gift to replace an old broken iPod Nano, and it's worked fine apart from this thing with the Albums.  Certain Albums (Albums made up of individual songs by different artists) aren't properly grouping into a single Album, but instead turns each individual song into it's own Album unless the songs are by the same artist, this is really weird since the old Nano never had this issue.  I'm not sure what causes this or how to fix it, I thought maybe turning off "Group by Album Artist" in settings would do the trick but that doesn't seem to have done anything.  Basically I just want to get these songs properly grouped into a Single Album instead of as individual albums for each song and was curious if anyone knew how to do this.
    I do apologize if this is confusing, I'm not really sure how to describe the problem. 

    I feel your pain!  I have the same exact problem.  Have you gotten a solution yet?

  • PART OF MY BROWSER IS MISSING I HAVE NO FILE-VIEW-FAVORITES TOOLS HELP AND NO BOOKMARK LINK... HOW CAN I FIX THIS OR DO I HAVE TO REMOVE IT AND GET ANOTHER BROWSER???

    IT CAME THIS WAY WHEN I DOWNLOADED IT .I HAD ALL MY OTHER PROGRAMS AND WINDOWS CLOSED AND I NOTICED IT WHEN I TRIED TO CLICK ON THE FILE AND OPEN IT TO PRINT A PAGE.. THEN I TRIED TO GET INTO MY BOOKMARKS AND REALIZED THAT TAB WAS ALSO MUSSING ..VERY FRUSTRATING.. I HAVE TO GO TO INTERNET EXPLORER TO DO ALL MY WORK AND I DON'T TRUST EXPLORER AS I HAVE BEEN VIRUSED ON IT MORE THAN ONCE..ALSO NO TOOLS OR HELP LINKS

    Make sure the Menu Bar is not hidden. Right-click the Home Button and make sure Menu Bar option is ticked.

  • My iphone deleted all my music and wont let me download it again how can i fix this?

    i tried plugging it into another computer and the songs do show up under music for my phone but they r gray and i cant listen to them if i click them a gray circle with an exclamation point shows up next to it

    That is correct.
    You cannot access the iphone music from anohter computer.

  • TS3274 Every time I charge ipadmini it turns off and I have to force it to turn on.it gets stuck on the apple logo. I have restored 2 times already but nothing seems to work.

    my ipadmini has been having a problem whenever I charge it through the mains. I took it to an authorised reseller and they said it could be an hardware issue.
    After two days I went to check on it and it was able to connect to iTunes and I restored. But this has not fixed the issue. Every time I charge it, it goes off and to put it back on it would not respond unless I  have my finger on home button for a long time. I have changed my USB port and even the adopter.
    I have erased all data and reset it,but same problem again.
    Does someone have a clue on what I should do. Because this is getting ridiculous.
    Please help me.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • My iphone 3gs's screen is freeze with the apple logo, how can I fix it?

    I need a solution as soon as possible. I'm going to loose all the data?

    Mac: http://support.apple.com/kb/TS1591
    Windows: http://support.apple.com/kb/TS1538

  • Im trying to restore my iphone 4S, however i keep getting error 1611!, i have tried kicking the iphone out of recovery mode but then i have another problem, it gets stuck on the apple logo for a few seconds then the low battery symbol shows repeatdly HELP

    Hi all, im trying to restore my iphone 4S, however i keep getting error 1611 i have tried uninstalling itunes and everything else related, i have tried kicking the iphone out of recovery mode but then it gets stuck on the apple logo for a few seconds then changes to the low battery symbol then goes back to the apple logo and this continues untill i put it back into recovery or dfu mode, i have tried everything can anyone help me ?? thank you!

    Jai141 wrote:
    ... and im not sure as i brought the phone of someone else..  i will have to ask them
    Good Luck.
    Jai141 wrote:
    Thanks
    You're Welcome.

  • HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

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