I have an iphone 3GS and I tried to upgrade the software, After it finished I tried to restore from backup and even though the itunes says there was a backup, After trying it comes up with error there was no backup to retrieve from. Can I get it back

After updating my iphone 3GS I tried to restore from backup and after choosing the backup and syncing, it keeps coming up with error there wasn't any backup to restore from. Can I get it back or have I lost all my info ?

See if these Articles help resolve your issue,
Troubleshooting Backup Issues
http://support.apple.com/kb/ts2529
http://support.apple.com/kb/HT4946

Similar Messages

  • Both my wife an i have still have an iphone 3g. i can use my itunes on my laptop but she has problem with her laptop where her itunes is located...is there a way of her using the itunes from my laptop even though her itunes is not on my laptop ?

    both my wife and i have our own laptop with itunes for both of our 3g iphones... her laptop keeps crashing and would like to know if it's possible for her to sign on my laptop using her itunes account.... or would my itunes not reconize her iphone.... thx for all your help

    It's not easy to switch the library a device is attached to. If possible you should backup the library from your wife's laptop and restore to an alternate location on your computer. If you can't manage that right now (note a laptop drive can often be mounted in an external drive bay to extract data from it even if the operating system is hosed) then this is an alternative approach...
    You should be able to:
    Backup the device to your computer.
    Transfer the purchases into a library authorized for the accounts used on the device.
    Recover any other media using third party tools as suggested in this post from forum regular Zevoneer.
    Restore the device from the backup.
    This process should switch the association of the device to the new library, preserving the data and settings in your apps.
    May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
    When you get it all fixed, make a backup!
    tt2

  • I have recently aquired my husbands iphone4 but when i send a mail it still has his name on it not mine even though the hotmail account etc is changed

    I have just aquired my husbands iphone 4 but when i send an email it still comes up with his name as the sender even though i have changed the hotmail id etc

    I said that rather confusing.
    He has a 25 dollar balance in credit due to a gift card we redeemed.
    He purchased something in an app he got and it did not seem to deduct it from his
    available credits.
    basically i want to make sure the credits will be used before my card was ever charged for anything.
    does the app store use available credits before resorting to the credit card on file?
    thanks

  • I have photos that are rotated within a photo stream created from a project even though the photo displays properly within the project. How can I get the photos to have the proper rotation within the photo stream?

    I have a photo stream that was created from a subset of photo from a rather large Aperature project. Some of the photos show up rotated within the photo stream but are not rotated within the project. Why is this happening and how do I fix the rotation within the photo stream? I do have the latest version of Aperature and have all of the necessary updates applied to my devices used to view the photo stream. The photos do show up rotated within the photo stream segment of Aperature, so I am sure it is not an issue with the output device (iPad and Apple TV). I do know that I cannot edit photos within a photo stream, but no amount of editing within the project allows the photos to be properly rotated within the photo stream. All help would be greatly appreciated.

    That will work, but it is the long way 'round.
    As Frank noted, Book Albums are just specialized Albums.  Albums can show any Image in your Library, regardless of where the Album is located on the Library Inspector, and regardless of which Project contains the Image.  You can put your Albums anywhere (in a Folder called "Books" for example).  You can put Images from anywhere in your Library in any Album.
    The easy way 'round:
    - Make a new Book Album
    - Select Images you may want to put in your Book.  Flag them.
    - Select some more.  Flag them.
    - Go to the "Flagged" container (listed near the top of the Library Inspector), select all, and drag-and-drop them to your Book Album.
    - Repeat as needed, or just drag-and-drop directly into the Book Album.
    Note that you can remove any Image from any Album (including Books) by selecting and hitting the "{Delete}" key.  This _does not remove the Image from the Project that contains it, or from the Library.
    Note, too, that once the Images are in your Book Album, you then put them in the Book you are creating for publication.  The Book Album contains the superset of Images with which you populate the Book itself.  The Book Album also holds the Book.
    A good (imho ) introduction to the parts of Aperture can be found in this short guide I wrote.
    The User Manual is helpful.  Here is
    the chapter on making Books. 
    From that chapter, here is
    the section detailing how to create and populate a Book Album.

  • Since the FF8 update, all bookmarks were lost and none of the recommended methods for restoring lost bookmarks work; I always get "Unable to process to backup file" even though the backup .json files still exist

    Since a FF8 update, all bookmarks were lost and none of the recommended restore methods work, even though I have been able to find the backup ".json" files; I continually get "Unable to process the backup file" for all methods of importing or restoring the bookmarks from the .json files. As others note, I can also no longer add any new bookmarks to my now empty bookmarks tab. My profile has not changed, so that's not the problem. This is really a pain.

    Did you try to delete the file places.sqlite to make Firefox rebuild the places.sqlite database file from a JSON backup?
    *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
    A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_places-database-file

  • Mail 8.2 is not enabling me to choose a signature from "All Signatures", even though the signature is listed.  Anyone have a solution for this?

    This is just one of many problems I've encountered since "upgrading" to Yosemite... including the unexpected necessity to purchase a whole new MS Office for Mac Suite!  Now, in Mail, my previously automatic signature has disappeared, and despite following all on-screen instructions (Mail > Preferences > Signatures), "Choose Signature" reads only "none" and will not let me select any of the signatures that are contained in the signature windows above.  It is extremely frustrating to have to type signatures into every outgoing email.

    ok, i've just run a specific test.
    1 - Online, ensure that mail is sync'd
    2 - Disable network connection, confirm that mail has moved to offline mode
    3 - Delete 20 messages in a folder
    4 - Conifm they have been deleted (whilst still offline)
    5 - Re-enable network connection, leave machine alone for 5 minutes
    6 - Confirm that messages haven't been deleted and are still in the folder untouched
    7 - Whilst still online, try to delete one or more of the messages, they vanish for a moment, then re-appear
    8 - ***
    Can replicate this at will......surely this isn't just me?
    Seems I'm back to Outlook again

  • Cant get list of files from a folder (even though the folder and files are created with the same app)

    Ok so each character rolled with my app gets saved as an html file in a folder i create on the sdcard called RpgApp
    the code to do this is 
    private async Task saveToHtmlCharacter(string name)
    StorageFolder externalDevices = Windows.Storage.KnownFolders.RemovableDevices;
    StorageFolder sdcard = (await externalDevices.GetFoldersAsync()).FirstOrDefault(); //Windows.Storage.ApplicationData.Current.LocalFolder;
    var dataFolder = await sdcard.CreateFolderAsync("RpgApp",
    CreationCollisionOption.OpenIfExists);
    var file = await dataFolder.CreateFileAsync(name+".html",
    CreationCollisionOption.ReplaceExisting);
    using (StreamWriter writer = new StreamWriter(await file.OpenStreamForWriteAsync()))
    writer.WriteLine("<html><head><title>Character File for " + z.charNameFirst + " " + z.charNameSecond + "</title></head><body>");
    //trimed for the post
    now this as i say works perfectly and i can confirm that the files show up in the "RpgApp"folder
    now the next step is to have the app read the names of each of those html files and create a seperate button for each one named for the filename and with the filename as content (later i will link them up to load the html file they are named for in a webbrowser
    panal)
    here is the code that *should* do that
    private async Task readFiles()
    z.test.Clear();
    StorageFolder externalDevices = Windows.Storage.KnownFolders.RemovableDevices;
    StorageFolder folder = (await externalDevices.GetFolderAsync("RpgApp"));
    IReadOnlyList<StorageFile> fileList = await folder.GetFilesAsync();
    //z.test.Add("dummy");
    foreach (StorageFile file in fileList)
    z.test.Add(file.Name);
    public async void buttonTest()
    await readFiles();
    CoreDispatcher dispatcher = CoreWindow.GetForCurrentThread().Dispatcher;
    await dispatcher.RunAsync(CoreDispatcherPriority.Normal, () =>
    foreach (string name in z.test)
    Button button1 = new Button();
    button1.Height = 75;
    button1.Content = name;
    button1.Name = name;
    testStackPanal.Children.Add(button1);
    now i say should as what i get is an error of "A first chance exception of type 'System.UnauthorizedAccessException' occurred in mscorlib.ni.dll" (2 of them in fact one after another)
    more detailed error is at http://pastebin.com/3hBaZLQ9
    now i went through checking line after line to find the error and line that causes it is:
    StorageFolder folder = (await externalDevices.GetFolderAsync("RpgApp"));
    in the readFiles method
    i checked to make sure the case is right etc and its spot on, that IS the folder name, and remember my app creates that folder and creates the files that are inside that folder (and only files my app creates are in that folder) so it should have access
    im 100% stuck its taken me all day to get the files to save and now i cant get them to list correctly
    I have tested the button creation function with fake list data and that worked fine, as i say the error is when i tell it to look at the folder it created
    all help most greatfully recieved

    this was actually solved for me on another forum thread 
    async Task<bool> continueToReadAllFiles(StorageFolder folder)
    if (folder == null)
    return false;
    if (folder.Name.Equals("RpgApp", StringComparison.CurrentCultureIgnoreCase))
    var files = await folder.GetFilesAsync();
    foreach (var file in files)
    test.Add(file.Name);
    return false;
    var folders = await folder.GetFoldersAsync();
    foreach (var child in folders)
    if (!await continueToReadAllFiles(child))
    return false;
    return true;
    public async void buttonTest()
    test.Clear();
    StorageFolder externalDevices = Windows.Storage.KnownFolders.RemovableDevices;
    var folders = await externalDevices.GetFoldersAsync();
    foreach (var folder in folders)
    if (!await continueToReadAllFiles(folder))
    break;
    //.... commented out
    ...now i say solved this is more a workaround...but it works.
    I would love to know why we cant just scan the RpgApp folder instead of having to scan the whole dc card and disregard all thats not in the RpgApp folder

  • I have an iPhone 5, yesterday it wasn't receiving any signal. I reset it and when it cam back on it said plug into iTunes, i did that but now it comes up with error 9006 and 39. What do i do, i have tried different wires, and different plug

    I have an iPhone 5, yesterday it wasn't receiving any signal. I reset it and when it cam back on it said plug into iTunes, i did that but now it comes up with error 9006 and 39. What do i do, i have tried different wires, and different plug in holes, I've left it for the night and tired again this morning.

    Error code 9006 is related to the computer's security software settings, 39 is not listed inResolve iOS update and restore errors try turning the security/anti-virus software off if you are using something like that.  Then you may need to restore via the recovery mode since that is what the graphic of a USB wire connecting to iTunes means, it has already entered recovery mode...see http://support.apple.com/kb/HT1808 for instructions on recovery mode restoring.

  • Hi guys !!  I have an iPhone 3GS and there is something wrong. I am trying to download the podcasts app and it says it requires iOS 7 or later. I'm really going mad and I can't download any kind of music or ringtone. Is there any easy solution.

    Hello guys !! I have an iPhone 3GS, it's on iOS 6.1.3 but I'm unable to download the podcasts app because it says it requires iOS 7 or later.because of this I cannot download any type of music or ringtone.apple has done very bad as they r now only dealing with the latest and forgot about the previous customers. Any easy solution??

    It was not legitimately unlocked by the carrier it was originally locked to. ONLY the carrier it is locked to can authorize unlocking it.
    In order to allow it to be used on a different carrier, the phone was hacked or jailbroken. An unauthorized modification was made to the phone. That modification has damaged the phone. You can not get support for it here or from Apple.

  • I have an iPhone 3Gs and it has froze on the apple logo. I have tried pressing the on/off button and the home button. But the logo is still there. What can i do?

    I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?

    Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.

  • TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

    I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message  or a blue one for (iMessage) depending on the signal.  Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
    I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

    You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that.  Click here for instructions to make an apple account without entering a credit card.  Make sure you use a different email address for each apple account. 
    Set up your iPhone/iPad whatever using the new account for iCloud.  Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account.  To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
    Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

  • I have an iphone 3GS, problem is, it was updated so its has the latest version, now problem is: i was trying to activate it thru itunes but it is showing that "THERE IS NO SIM CARD INSTALLED ON THE IPHONE YOU ARE TRYING TO ACTIVATE" HOW IS THIS POSSIBLE??

    I HAVE AN IPHONE 3GS AND ITS NOT REGISTERING TO ITUNES ITS HAS A SIM CARD ON IT, at&t AND TMOBILE (I TRIED) BUT IT IS SAYING SAME THING THAT "there is no simcard installed on the iphone you are activating" i tried TO PUT at&t AND TMOBILE OR VERIZON STILL DOESNT WORK?PLS. HELP GUY I NEED YOUR PROFESSIONAL OPINION

    Take it to an Apple Store and have it checked out. You could have a hardware issue there if the SIM is not being recognized.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • TS3694 I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed  and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

    I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed  and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

    == Error -54 ==
    From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
    First, try simply restarting your computer.
    iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814
    Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
    Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
    Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.

  • HT4623 i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7.  But when i am trying to upgrade to ios5 it shows  the message "my iphone software is 4.2.1 and is the current version".  can anyone helpe me.

    i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7.  But when i am trying to upgrade to ios5 it shows  the message "my iphone software is 4.2.1 and is the current version".  can anyone helpe me. And when tried to download any apps from app store it get message that u need ios 4.3 to download.  So please help...Thanks in advance..

    But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939.  Then how its become 3G.

Maybe you are looking for