I have an iPhone 3Gs and it has froze on the apple logo. I have tried pressing the on/off button and the home button. But the logo is still there. What can i do?

I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?

Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.

Similar Messages

  • HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged.  Since then I cannot access the apple tv menu.  When I run diagnostics it says it is operating properly but will not factory restore.  What can I try?

    have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged.  Since then I cannot access the apple tv menu.  When I run diagnostics it says it is operating properly but will not factory restore.  What can I try?

    Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
    Remove the power cord and wait 20 seconds.
    Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
    Try and navigate to the the advanced menu and do a factory restore
    If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
    Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

  • HT4972 My IPad 2, IPhone 3GS ans iPod  no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-startedev

    My IPad 2, IPhone 3GS ans iPod  no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-started everything.

    Ok thank you so much, for your timely response.
    RESPONSES:
    1)   When I set up my iMac, I did not transfer any data directly from my windows PC.  I simply used the same iTunes login and account.  I have access to all of the files via the "Purchased" section of the iTunes store.  If I click "Download Previous Purchases"  text, I can download ALL of the purchases I have ever made.
    2)   I have the Apple TV 2, so good news, question answered.  I thought maybe it was the Apple TV 1, but it is the Black model, so bam.  Good response for you.  Well the whole damned reply is an awesome response, just pointing out that one piece of awesome.  I stated that it was an Apple TV 2, and yet you were still good enough to figure I could be mistaken, and provide me with knowleedge just incase.
    QUESTIONS:
    3)   So can my iMac not stream the data directly from itunes, without download?  Apple TV can, but perhaps that is something among many things that maker it unique, and awesome.
    SERIOUSLY.... THANK YOU... 
    I work in the computer support section for the Military.  The only problem is we use Windows , lol.  Well that and i've been gone for nearly 6 months on recover.  I go back next month though I hope.  But working in that field gives me the abilty to judge responses that run inside the same vein.  Your response was so awesome that I half thought I might have written it myself. 

  • I have a iphone 3gs I am thinking about purchasing a ipad2 do I have to repurchase apps I have for the iphone for the ipad?

    I have a iphone 3gs. I am considering buying a ipad2, do I have to repurchase apps for the ipad that I purchased for the iphone?

    No, unless there's an iPad version of your App that the developer wants to sell separately.

  • How can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

    how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

    Hello pscorning1,
    I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
    What to do after you change your Apple ID email address or password - Apple Support
    Sincerely,
    - Brenden

  • HT4623 I have a iPhone 3GS model MC135LL/A with version 6.1.3.  I tried to download the most recent iTunes software but I get " cannot download because version needs to be 10.6.3 or later.",  I hit download and it runs for 10 seconds then quits, saying th

    I want to download itunes 11.0.2 on my PC but I get a "cannot download because you do not have 10.6.3 or later.  I hit download and it runs for about
    ten second then says "Thanks for download" but it is not download.  I have not been able to sync for over 5 months. My iPhone 3GS has 6.1.3 version.

    That's because iTunes 11 requires Snow Leopard or higher.

  • TS1398 My iphone 4s will not automatically conect to my home wifi but does to other known networks what can I do ?

    My iphone will not recognize all known networks but does some.  What is the solution ?

    Hi there Huskerscott!
    I have some information here that can help you troubleshoot this issue:
    Unable to automatically connect to Wi-Fi
    Avoid giving your Wi-Fi network a common name.
    Some wireless routers are preconfigured with a common SSID (network name) such as "wireless" or "default."
    If your desired Wi-Fi network has a common SSID, try changing the SSID to something unique2.
    If your desired Wi-Fi network has a unique SSID, reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    Which is taken from this article:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    It also may be helpful to follow these settings, which are optimal for use with iOS and OS X devices:
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/ht4199
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • A have a iphone 3gs. a need install fm radio. someone now?, A have a iphone 3gs. a need install fm radio. someone now?

    a need to instal fm radio( not an especific radio) and i dont now . i saw in apple store there are a lot

    I don't know, when you do the search read the description for tunein radio and see if it is available in your country

  • I want to print a downloaded samsung microwave manual but it this is still secured what can i do ?

    I want to print a downloaded samsung microwave oven manual.
    However the download is still secured.
    I have just become a adobe subscriber for one year at euro 24,95 however this does not help me at all....what to do now ?
    plse advise
    i need your help please !!!!!!
    i just paid 24,95 euro to get my downloaded samsung manual printed !
    But this does not help
    i still cannot pringt

    First, I suggest that you cancel your ExportPDF subscription since you do not need it.
    You can cancel a subscription within the first 30 days of purchase and get a full refund. To cancel a paid subscription, sign in to your My Adobe account and select the subscription you want to cancel. Under Subscription Info, turn the Auto-renewal setting to ‘Off’. You can continue to use the online service until the end of the billing cycle.
    If the Samsung manual is in PDF format (I assume that it is), you should be able to open it in, and print it from, the (free) Adobe Reader, which you can download here: http://get.adobe.com/reader/
    I don't know what you meant by, "the 3.0." 

  • HT201413 i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this

    i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this??

    Hello Laura,
    Thank you for posting in the Apple Support Communities.  I found an article that has information about Error 29:
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    You can find the full article here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Best,
    Sheila M.

  • I have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

    i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

    Sounds like you broke it.

  • HT201401 i have a iphone 3gs my card deatials has ran out and my phone wont let me put new 1's in so i cant do up dates or get new games or anything

    hi i have a iphone 3gs bought it great set it all up put in card deatials and away i went now my card has ran out i cant get my phone to take in my new card. i need help xx

    You can input the new card by using itunes on your PC.

  • I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly. Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again. Is there any solution?

    I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
    Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?

    Hey, There are afew things you can try.
    - Simply turn your phone off and back on again
    - Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
    - Back up your iPhone to your PC, then restore it..
    this ones last cause I think you may have tried it already..
    - Close all open applications
    Hope this helps!
       Kieran.

  • I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

    I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message  or a blue one for (iMessage) depending on the signal.  Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
    I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

    You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that.  Click here for instructions to make an apple account without entering a credit card.  Make sure you use a different email address for each apple account. 
    Set up your iPhone/iPad whatever using the new account for iCloud.  Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account.  To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
    Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

  • Hi guys !!  I have an iPhone 3GS and there is something wrong. I am trying to download the podcasts app and it says it requires iOS 7 or later. I'm really going mad and I can't download any kind of music or ringtone. Is there any easy solution.

    Hello guys !! I have an iPhone 3GS, it's on iOS 6.1.3 but I'm unable to download the podcasts app because it says it requires iOS 7 or later.because of this I cannot download any type of music or ringtone.apple has done very bad as they r now only dealing with the latest and forgot about the previous customers. Any easy solution??

    It was not legitimately unlocked by the carrier it was originally locked to. ONLY the carrier it is locked to can authorize unlocking it.
    In order to allow it to be used on a different carrier, the phone was hacked or jailbroken. An unauthorized modification was made to the phone. That modification has damaged the phone. You can not get support for it here or from Apple.

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