I have an iphone 3s, phone shut down and went into recovery mode.

My 3gs phone went into recovery mode when I installed the latest IOS.   I want to restore , but it will not allow me to back up in ITunes - HELP???

If it is that stage already gone
You have music in iTunes and you backup your contacts
don't you
http://support.apple.com/kb/HT4946
or using iCloud
http://support.apple.com/kb/HT4910

Similar Messages

  • I was updating my Iphone 4 when it shut off and went into recovery mode. It says I have to plug it into Itunes and restore and update it. Will it earse all my contacts and music off my phone?

      How do I get my Iphone out of recovery mode without earsing all my personal stuff?

    If it is that stage already gone
    You have music in iTunes and you backup your contacts
    don't you
    http://support.apple.com/kb/HT4946
    or using iCloud
    http://support.apple.com/kb/HT4910

  • My iphone 4s was loading a software update and went into recovery mode, I don't want to lose all my data please help me@!

    I was loading the latest software update to "fix bugs and security issues" and my phone went into "recovery mode".  I've never seen this before.  I plugged it into iTunes as shown on the screen of my phone and it says "Iphone in recovery mode detected" and suggested resetting the phone to factory settings. I don't want to lose all my data so is there another way to fix it?  All help will be appreciated!

    Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.
    You will need to restore your phone.  Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes.

  • IPhone not recognized by PC and stuck into recovery mode what to do?

    Hy there staff and other friends.Yesterday morning I was playing on my iPhone and then instantly powers up and then power up into recovery mode(itunes icon and the data cable appear on the screen).The problem is that the phone is no longer recognized by itunes so I can recover it and make it work.When I try to connect the phono I get a popup window and the error that the device cannot be used and an error that I got malfuncion device so I cannot use it.
    Please tell me what I have to do I tried a lot of things I made researches and no result.In my device manager/universal serial bus controllers phone is found as unknown device and when I try to install it`s driver it says that there is no driver required.
    Please tell me what I have to do I am desperate.
    Thanks staff for helping me.

    The problem is that I have allready tryed all of this you told me on any forum and any issue solved is this answer but it`s not helpfull for me Now my iPhone when starts it`s starting with the itunes icon and data cable i cannot enter in the menu or get the start up bar for sliding as usual.Thanks for your hard work to help me but it`s not the right answer.:( so It starts as I said and nothing happened stays like that for a while and sometimes restarts in same mode.After a while the itunes dissapear and I get the battery on a red color and it starts chargind and after 10 20 minutes something like that it shows up again the itunes logo. Thanks all of you who try helping me.

  • My iPhone 3gs is shutting down and going into un-recovery mode?? : (

    Hi, its my first time on here, due to the fact that I have never ever had any problems with my iPhone 3gs.
    Until 3 weeks ago.
    It all started when my e-mail decided that it was going to be difficult. so I go to restart my iPhone and my screen lock/ power button does not respond at all. then the trouble ensues.. two days later, (after I ran the battery to nadda so it would turn off) and was fully charged, my phone cut out while I was sending a text. I was connected to wifi. the cell service bars were gone, and 3-5 seconds later my wifi disappeared also. at this point I was thinking dude? and the touch screen was still functioning. so I checked the network settings and my screen became unresponsive. my phone then went instantly to a black but still lit screen and then was off. my lock button still would not work so it wouldn't turn on with that, so I hit the home button and it showed a screen with a iTunes symbol and a USB cord, and a slide for emergency call bar. also there was a little quetion mark circle thing so I tapped it and a screen with two four letter acronyms and a number set for each showed up. long story shortened, I call apple and am on the phone with them for 5-6 hours over the next two weeks. they were of absolutely no use, and proceeded to lay into me about how I am using too much data.. and that my phone is probably not going to be fixable.
    I get it to work by popping my sim card and restoring it then puting it back in and factory reset it with the sim card in it.
    I get it working again and it is fine until last night. same exact thing. 
    what can I do?? im lost.
    Information that might help..
    my phone has had around 200+(10-30) gigs run through cellular data (3G)
    about 450 gigs total including wifi.  X (
    has never been jailbroken, dropped, opened, water damage etc..
    current i tunes/iphone updates.
    windows 7
    iTunes 64 bit
    AT&T
    will post more info if you want to help ..
    THANK YOU!!!

    If I was in your shoes, I would choose to restore the iPhone with iTunes and then choose to NOT restore a previous backup.  I'd then go on to set up the phone as though it were totally new, and choose the stuff to load onto it.
    The reason I'd go through that trouble.. even though it meant losing a lot of settings and having to set stuff up again .. is because I wasn't sure I could trust the backup that it's restoring from.
    If you have trouble again after doing the fresh reload -- especially if it's soon after you do it -- you may have a hardware issue with the phone, such as faulty flash memory or a processor chip that's failing. If that's the case, you'll want to consider your repair/replacement options at that point.

  • HT4097 my ipad was at first while i was doing stuff it would pause with a blue screen and then id have to reset it ..so i restored it last night and when i went to connect to wifi to set my ipad up it tuned off and went into recovery mode .... help

    my ipad is still not working its come up with the gray background with i pad writte in the background and well it turned back off and wont let me do anything so ive tried again resetting it and now its saying the itunes on my sisters computer needs to updated before i try to fix my ipad !!!! i am not inpressed as i got this ipad from my fiance on christmas and ive hardly used it and now im having problems with it and i dont understand why?

    You can re-download for free (As with the free music the bill just reads .00) .
    Try it with one and see for yourself.
    Oh yes, spare yourself future grief since this doesn't apply to music and video, get an external HD to back up iTunes and use it!

  • I was updating my iphone to ios 8 and it went into recovery mode. i went onto itunes to fix it and it said i needed to update my phone. when i clicked on it it said it would take 500  hrs and kept going on, then it would crash. plz help. :(

    yesterday i tried updating to Ios 8. i new there were going to be some problems but i decided to do it. i started the update and less than a half hour into it my phone completely crashed.it went into recovery mode so i connected it to iTunes. i hit restore and update . it gave me and estimated time that kept going up. finally when it got to 800 hours it stopped and said an error occurred. i tried it again and the same error occurred. i am very disappointed in this because i greatly need my phone for school and other important things. i wasn't gonna wait that time anyway. i would like to know if there is anyway i don't have to update, get out of this screen without waiting forever, speed up the time, or get my computer to not crash when it gets to so many hours. (i have windows) plz help me out asap!!!

    I have experienced a similar error with the iPhone 4S.  The new version of iTunes will not let me restore the phone, it must be updated and nothing appears to be happening.  Suffice it to say I am not amused.  Apple needs to work this out - I had trouble updating to 8.0.2 as well.

  • I have iphone 3GS suddenly shut down and showing apple

    i have iphone 3GS sudden shut down and only showing apple,what to do,i started do do recovery through itones.error 21

    that happened to mine but my battery had exploded so just check if your hasnt you tell by taking the screen off the battery should be straight if not its exploded.

  • My iphone 5 keeps shutting down and restarting.

    My iphone 5 keeps shutting down and restarting. I have tried powering it completely off and reseting through itunes. I had to call someone back three times just to finish my 2 minute conversation. I have changed cords and charging cubes. I have install the updated software (which took many tries because it kept restarting. The screen freezes, then turns into crazy lines, then shuts down.
    Please help!

    I am thinking the same thing -
    Such a nuisance - they just changed it
    And gave me reconditioned phone
    Etc but this one is doing exactly the same
    Not sure if its back up
    But it never did it on my iphone 4 withy he
    Same back up x

  • IPhone 4S Suddenly Shut Down And Everything Is Erased

    My was texting when my iPhone 4S suddenly shut down and reboot. Onced it was rebooted, the phone's data is gone.
    - All contacts are gone
    - All photos are gone
    - All apps I installed are gone
    - All text messages are gone
    - iOS stays in 6 (upgraded from 5 to 6 last week)
    Do anyone have this experience before?

        Hi FrankAtCommunit,
    That definitely sounds strange and I haven't seen any other customers go through this experience. I have listed this experience to Apple so they can advise if they've had other reports.  I suggest that if you had a backup on iCloud or iTunes, you restore your phone to get that data back. Let us know if this gets your content.
    Thank you,
    MariaC_VZW
    Please follow us on Twitter @VZWSupport

  • My iPhone 4 keeps shutting down and won't switch back on unless I plug it into charger. It's then coming hop iOS 6 and connect to iTunes?

    My iPhone 4 keeps shutting down and won't switch back on unless I plug it into charger. It's then coming hop iOS 6 and connect to iTunes?

    Yes I've connected it to iTunes.. Reset the phone completely and synced phone again. It's also turned off twice today and when it comes back on its saying searching in the top left corner were your signal and network carrier should be?

  • My iphone 5s just shut down and won't reboot, just flashing apple logo

    my iphone 5s just shut down and won't reboot and just flashes the apple logo. Can anyone help?

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again.
    If this does not work, see if you can connect in recovery mode, explained in this aricle:
    If you can't update or restore your iOS device
    If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
    Find an Apple Authorized Service Provider
    iPhone - Contact Support - Apple Support

  • When i do update to my iphone my pc shut down and dont finish update and now not connect with my pc

    when i do update to my iphone my pc shut down and dont finish update and now not connect with my pcm just show (my iphone ) connect with itunes

    Try this:
    http://support.apple.com/kb/HT1808
    Regards.

  • Hi, my iphone 5 (latest software) has put itself into recovery mode all on it's own today AFTER I took video of my kids and easter egg hunt.  Is there a way to back up the phone prior to restoring it?New HDD (old 1 dead so no Bup)

    Hi, my iphone 5 (latest software) has put itself into recovery mode all on it's own today AFTER I took video of my kids and easter egg hunt.  Is there a way to back up the phone prior to restoring it?New HDD (old 1 dead so no Bup)

    Thanks Chris   The phone has been great until this morning.  When using the camera it seemed to shut down, then it was just looping the restart, and finally into recovery   It never rains but pours   Thanks anyway
    BTW, the phone has never been jailbroken or anything.  Stock standard

  • After updating my Iphone 4s to os 7.1.1 ota, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset! My phone has the itunes logo and charger symbol on it .

    After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

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