I have an iPhone 4 and I have a credit card that's on file but it's not mines how can I put mines up there but when ever I do put my information in there telling me that declined try another credit card
Any help please
It means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Insufficient balance or account in arrears
Account suspended for suspected fraud (not necessarily by you)
Error in card number
Wrong expiration date
Wrong CCV code
Address in your iTunes account does not match exactly the billing address for the card
The card was not issued in the country of the iTunes store
Similar Messages
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If i have an iPhone and an iPad on the same apple id, what do i do to NOT have my iPad get the imessages for my phone?
On the iPad:
Settings > Messages > Send & Receive > Uncheck your phone number from both sections
To turn it off completely:
Settings > Messages > turn off iMessage -
My daugher and I both have an iPhone and we have shared my apple ID. She just replaced her phone and now our contacts are syncing -- and we don't want that. How do I differentiate between the two phones?
Is the same Apple iCloud account being accessed on each iPhone?
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So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I have an iphone 4.
I disconnected it from my iTunes account but I am still using the iphone and the Apple ID.
If I make a purchase will it work?
Also, how can I reconnect my iphone to my Apple ID?Do you mean that you removed the phone from the 'manage devices' section of your iTunes account ? If you do then that won't stop you being able to purchase items on your phone - you only need to be logged into an account to be able to purchase with it.
If you do mean the 'manage devices' section then you can associate, or re-associate, a device (or computer) by using iTunes Match, or automatic downloads, or redownloading past purchases on it : http://support.apple.com/kb/HT4627 -
What if I have an iPhone and its sends/recieves messages with our apple id which is my moms email? How do I fix that so that when I text my friends it doesn't show up with my moms email but my number?
Hi lfeddrix,
You can send and receive Messages from the Apple IDs and phone numbers signed in to your iMessage section in the settings of your phone. We have an article that explains a little bit about this, and it can be found here:
iOS: Using Messages
http://support.apple.com/kb/ht3529
This section is the most appropriate for your situation:
You can change the address that new iMessage conversations are started with in Settings > Messages > Send & Receive > Start new conversations from:. Note that this setting applies only to new conversations. If you would like to change the address from which messages are sent, first change this setting, and then delete the existing conversation and start a new one.
iMessage responses will be sent from the address the recipient most recently messaged. For example, a friend sends you a message to your Apple ID. Responses in this conversation will be sent from your Apple ID, even if you've selected new conversations to start from your phone number.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
have updated firefox and my e-mail at terra.es has disappeared .with no mail shown or history.how can i recover my mail or get back to original firefox. am on windows 7.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]] -
Someone stole my iPhone I have find my iPhone app but it's not working how can I add my iPhone to d app from my iPad???
Having the app is irrelevant.
The ONLY thing that matters is whether "Find My iPhone" was enabled on the missing device before it was lost/stolen. If it was not enabled, there is nothing that can be done. -
Every time I restart my mac air some applications like calendar and Microsoft word automatically starts, how can I stop such applications from starting when ever I restart my mac?
One thing to check: when shutting down or restarting, there is a checkbox in the shutdown/restart dialog which asks whether you want currently open applications to open at startup.
charlie -
I installed google chrome and added it to my applications folder and it works but my desktop still has the icon of the chrome volume/disk and when i right click it gives an option to eject but it will not delete how can I get rid of it?
Drag it to the trash icon in your dock. This is a disk image, and you need to "eject" it, to get rid of it.
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I have a Macbook Pro with OS X Lion 10.7.2. I have sent a work file to the trash bin along with many other files. When I empty the trash this one particular file remains and I get a message that this file is still in use. I have tried returning the file to my documents, opening it, closing it and then sending it to trash and again I try to empty trash but the same message comes up - Q - How can I trash this file permanently?
First just try logging out and back in. Whatever is holding on to it may not be running after the logout thus freeing it so you can trash it after logging back in.
You might also try Trash It!
Lastly, look at the following for suggestions:
The X Lab: Solving Trash Problems -
In Mail I have checked Remove copy from server but they do not delete, In Mail when I have checked Remove copy from server but they do not delete.
I have a hotmail accout. When the emails have downloaded and I "Get Account Info" in Messages on server it shows all the messages I have just downloaded if I switch to That have been downloaded to my Mac the display it is blank. Also if I delete the downloaded messages and then get new info. All the messages are downloaded again and the count of new messages increases (this increases every time I Get New Messaages) .See:
*https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information -
I have an iphone and want to print emails received whilst I'm away from the home office. How??
I select print when I'm trying to forward an email to my printer (ePrint) and the iphone doesn't find the source(my printer)
Hey TrevorH!
It sounds like you are trying to use AirPrint from your remote location. AirPrint will only work on a local network. If you want to print an email using ePrint from a remote location, what you would want to do is forward the email. In the To field, enter your printer's ePrint email address and the email should print.
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
If there is anyone that is having the issue of not being able to receive text messages from iphone users on a cell phone that is not an apple product, I would appreciate any suggestions or if anyone has found the fix for this. Thanks
Howto: Deactivating iMessage on lost or sold iPhones
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How do I connect to Icould to be sure it is downloading my info from my Iphone 4S (Obvisouly I am new with this phone).
Make a new Apple ID for her.
Use it on her iPhone 4S for iCloud, iMessage and FaceTime.
Use your ID on her iPhone 4S for iTunes and App Stores.
Sign in with your Apple ID on iTunes Store (on iTunes app of her new computer)
Authorize her new computer with your Apple ID in iTunes (iTunes menu>Store>Authorize this Computer)
Check "Share my Library on my Local Network" in iTunes Preferences in your and her computer
Sign in Home Sharing of her iTunes with your Apple ID.
Copy all the Music she wants from the old computer to the new one. (Must be on the same network)
Copy all the apps she wants from the old computer to the new one. (Must be on the same network)
Export all playlist as xml files from the old computer to the new one.(right click on the playlist to export and "File>Library>Import Playlist to Import)
Sync her iPhone 4S with all content she wants from her new computer (all data from the old computer will be deleted)
Are you sharing Contacts or other data from iCloud?
Be careful or ask for help about moving from iCloud account to another one.
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