I have an iPhone 4 and it locked up upgrading from 5.1.1 to 6.1 What should I do?

I have an iPhone 4 and backed it up to laptop to iTunes then tried to upgrade 5.1.1 to 6.1 and it locked up. It actually just reboots directly to the itunes logo with a USB indicator.
What should I do?
This iPhone is used by a drug rehab center and is important.
Thank you in advance!
Ron Seman

If not successfully try the other actions of:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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