I have an iPhone 4 and it's been receiving email kind of late, meaning if I make a purchase, at let's say Macy's on my phone, I won't receive the confirmation email immediately; my question is my iPhone maybe hacked? I read that that's one symptom...
I have an iPhone 4 and it's been receiving email kind of late, meaning if I make a purchase, at let's say Macy's on my phone, I won't receive the confirmation email immediately; my question is my iPhone maybe hacked? I read that that's one symptom, so if my phone is infected, how do I fix it?
Alejandro,
Send yourself a test message and see what the response time is.
Is your e-Mail system a push type or a poll type.
If it is a polling type, there will be a delay because there is a timed polling sequences (that you can control to a degree)
In Settings/Mail look for 'Fetch' to see how it is setup.
-Alan
Similar Messages
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After changing my Apple ID, my phone still won't update the new email address.
I needed to change my Apple ID email because my school email is going to be deleted. I changed the ID on the computer, and verified it. I tried to activate the change on my phone under "iCloud", but the email is still the old one. Now I can't download/buy anything. What should I do?
Thanks,
EmmaSettings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?
Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
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I purchased iPhone 4S factory unlocked online more than 4 hours before and I havent received the confirmation email, can anyone tell me how long does it take to receive an order confirmation mail? And how many days it takes to be delivered??
I got the confirmation almost instantly. My relatives are getting it from the US. Only flip side is that they leave on the 8th. And the website says delivery is between 7th and 14th of December, 1 or 2weeks. We bought it on the 23rd of November. I just hope they get it before they leave.
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OK, so im trying to use my icloud account, but months ago when i got my iphone, i sent myself the confirmation email, and i cant find it now. Is there a way to send another one? I also tryed deleating the account and starting over, but it keeps on pulling the same account up? what should i do?
Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account. -
I downloaded "21 Jump Street" on my IPhone and it has been two days and it is still not downloaded ans it seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
I created an account, username "dleemaas" with the email address "[email protected]". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?
There's no link to contact the board administrator, as the help section at that forum suggests to do, and I can't login in the first place in order to post a question to ask how I'm supposed to be able to access my account. Any suggestions?
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Besides the original registration, and 2 additional requests for the confirmation email, plus asking a previous question, which appears to have triggered the sending of yet another confirmation email, I've received none! And I really don't mind waiting an hour for a confirmation email, but 3 hours and counting is not acceptable.
And there appears to be no other way to contact anyone about anything -- except for a feedback form in which you have to explain the problem in one or 2 short sentences.
Yes, I've checked my ISP and my email is working fine. The test message I sent myself arrived in under one second! I've checked my spam folders, and they aren't there either.....not one.
Thanks for your help :-)
brynnIt is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected] -
I have a mid-2009 MBP and I've been using my BOSE Companion 20 with it for about half a year now. It was fine until recently, when i want to adjust the volume using the pod on the BOSE Companion 20, it will cause like a surge in volume, spiking it up and down. It will not stablise itself! It's very fustrating. Anybody with the same issue?
I have the BOSE Companion 5 speakers and have had the same problem. I've searched everywhere and gotten nowhere. My speakers are way past their warranty, so calling Bose would probably get me no where either. Only thing I can think of is that the speakers overheat which causes the spikes in the volume. I've tried unplugging them for a few minutes and then plug them back on. The problem does go away, but after about 5 minutes, same problem.
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I have an ipad and it's been refusing to connect to the wifi lately no matter where I go,
it used to work and then all of a sudden it wont.
i type in the password and it comes up with 'unable to connect to wifi'
anyone know how I can fix it?First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I am trying to verify my email contact address with Apple. In the confirmation email I received, the link to verify is not active. This has been going on for over 2 weeks. They keep sending emails where I can't click on "VERIFY Now".
In case anyone else has this problem, it turns out that my email provider's software was stripping the link out before it got to my mailbox.
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I subscribed got the confirmation email and my phone is saying I'm not subscribed. How do I turn it on?
Hi David,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Best Regards,
Jeremy -
I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?
ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed within the document you are welcome to update this discussion.
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I am signed in to my wifes iphone and it has been stolen. Tried tracking it with find my iphone, but it doesn't show up in my devices. She doesn't have a separate id. Any ideas why or what I could do to make it would be greatly appreciated.
It was still turned on, I am tracking with life360, but apple's tracking is more accurate. I just wondered why the phone doesn't show up in my devices on iCloud if I am signed in on it with my apple id. Thanks
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