I have an iPhone 4 and just did a software update and now my phone won't turn in. It looks like it wants me to connect to iTunes but I'm traveling and can't access my account...or don't know how. Help!

I did a software update and cannot get my phone to turn off, on, or anything. It shows a gray apple and then an iTunes icon with a USB cable picture. I am not able to connect to my iTunes account because it's on my home computer (I'm traveling). It won't let me add my laptop because it says I have it tied to too many computers already and I can't deauthorize any of those computers because I don't know what they are, and I'm traveling. Can anyone help make my phone usable again? Preferably with contacts in tact.
Pleeeeease!

A drop or two of water may have been enough to cook it. If it was bad enough to prompt you to put it in a bag of rice, then I'd venture to guess it was more than a drop or two.
Try putting it back in the bag of rice and leave it there for several days.
If that doesn't fix it, then you're more than likely looking at paying for an out of warranty replacement.
Water and delicate electronics don't generally get along well.

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While updating the software from 6.1.3 to 6.1.4 on iPhone 5, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in.

While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.

Try this
iOS: Device not recognized in iTunes for Windows

HT4634 I just did a software update and my mail box will no longer open. Can anyone help me?

I just did a software update and my mailbox will no longer open. Can anyone help me?

Try opening mail, highlight your mailbox, under mailbox menu click rebuild mailbox.
Hope this helps.
Best

I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).

HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on. All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYone please expl

Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???

The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was?

Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!

Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
Have a look at these articles from Apple, if necessary.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
http://support.apple.com/kb/DL1399

HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

I just did a software update that was apparently for iPhoto. When I try to open iPhoto it stops at "step 5" and will not go further. what do I do?

I just did a software update that was apparently for iPhoto. When I try to open iPhoto it stops at "step 5" and will not go further. what do I do?

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

HT4623 I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808

I have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

Sounds like you broke it.

HT201210 I had an update message on my phone and I clicked yes to update. Now the phone has a picture of itunes and usb connection, but can't be used.

I had an update message on my phone and I clicked yes to update. Now the phone has a picture of itunes and usb connection, but can't be used. itunes says I have to restore my phone, but will lose all the data. Is there anything else I can do? I really don't want to lose all my pictures and other data.

It's in recovery mode. There is nothing left on the phone at all. If you didn't back it up before you started, your data is gone.
you have no choice but to restore at this point.

Myself and my partner had a iphones. Since the recent software update he now randomly receives texts from my contacts and also when im sending texts. Is this because we share the same apple id. This didnt happen before the software update.

myself and my partner had a iphones. Since the recent software update he now randomly receives texts from my contacts and also when im sending texts. Is this because we share the same apple id. This didnt happen before the software update.

You can both share the same Apple ID for purchases but i suggest one of you use another email for the use of iMessage, Facetime etc.
It is easy to do, the easiest way is to set up an iCloud email directly from your iPhone. Once set up one of you will use this for iCloud services but both still use the existing Apple ID to make purchases.

I recently upgraded my Mackbook Pro ma operating system from OSX lion to Maverick, but in the process I can not access my iphoto 9.1.5. How do I access it?

I recently upgraded my Mackbook Pro ma operating system from OSX lion to Maverick, but in the process I can not access my iphoto 9.1.5. How do I access it?

Download the Mavericks version from the App Store.
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

My iphone 3GS was updating to iOS 6. It stopped updating halfway through the process. Now my phone won't turn on. Endless bootloop.

My iphone 3GS was updating to iOS 6. It stopped updating halfway through the process. Now my phone won't turn on. Endless bootloop.

Hello Apple, is there anyone out threr?

To turn on my ipod, I get an image of connection to iTunes, but when you update iTunes, nothing happens. I restarted the iPod manually several times peero still appears the same image. how I can make it work?

to turn on my ipod, I get an image of connection to iTunes, but when you update iTunes, nothing happens. I restarted the iPod manually several times peero still appears the same image. how I can make it work?

Restore the ipod

I have an iPhone 4 and just did a software update and now my phone won't turn in. It looks like it wants me to connect to iTunes but I'm traveling and can't access my account...or don't know how. Help!

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