I have an iPhone 4, and my charger only works half of the time and is bulged by the actual plug I'm spot. Will AppleCare cover this? If not what should I do?
Can someone please tell me what I need to do to use my AppleCare to replace my charger? And if I don't have my AppleCare info but have the email from when I activated it, is that all I need?
take it to an Apple Store genius bar ,let them decide the options
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i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
Have just installed Mavericks and restarted the MacBook Pro. That was 3 hours ago and after logging in, I got my wallpaper and dock, but none of my desktop icons, just the spinning coloured wheel. It's been like that for 2 hours. Is this normal? What should I do, please?
I tried holding the on/off switch down to make it shut down, but when I turned it back on again, the same thing happened and none of the keys etc makes any difference.
HELP!!!! Please.No, what you're experiencing is not normal.
Try booting whilst holding down the Shift key - this will allow you to boot into Safe Mode, disabling third-party kernel extensions, etc. Your Mac will be slow to boot and will operate sluggishly. That's normal. If you can get in using Safe Mode then you have some start-up item that doesn't play well with Mavericks.
Call back,
Clinton -
Pacman -Syu and now keyboard only works as root kde
I did a pacman -Syu and now keyboard only works as root kde
Users can use keyboard in the basic console and this is a failure within KDE or the X-server.
On this upgrade I needed to add the portmap daemon to rc.conf.
I am running kerrnel 2.6.5-2. The upgrade lifted KDE to KDE 3.2.2. Xfree86 was upgraded previously and did not present this problem so the KDE upgrade is under suspicion.
My rc.conf daemons list is DAEMONS=(portmap syslogd klogd !pcmcia network netfs crond fam cups kdm)
Is there something extra I need to add?Hi colnago,
I tidied up my daemons, after considering how you've set yours. I agree portmap and fam are not useful. I now understand that the upgrade was leaning on fam so that it noticed portmap was missing... a red herring issue, perhaps?
I had no means of getting a dmesg log readout, because of the keyboard crashing. So I have patiently reinstalled kde 3.2.1, by way of adding the components one by one from /var/cache/pacman/pkg/. That works, so I can now pause and investigate if there are any any known issues with the 3.2.2 upgrade that shed light.
I did get an indicator that the DCOP server did not function properly. This happened as warnings and errors, when I installed an additional user.
Thanks
gs -
I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?
That pretty much eliminates all the user-serviceable parts the phone has.
When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service. -
Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have an iphone 4.
I disconnected it from my iTunes account but I am still using the iphone and the Apple ID.
If I make a purchase will it work?
Also, how can I reconnect my iphone to my Apple ID?Do you mean that you removed the phone from the 'manage devices' section of your iTunes account ? If you do then that won't stop you being able to purchase items on your phone - you only need to be logged into an account to be able to purchase with it.
If you do mean the 'manage devices' section then you can associate, or re-associate, a device (or computer) by using iTunes Match, or automatic downloads, or redownloading past purchases on it : http://support.apple.com/kb/HT4627 -
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
i have an iphone 3G 16GB 4.2.1 - i moved back to canada and got telus mobile service. they cant get phone working because cellular data network tab/button is not on my phone. How do i get it on there
OK. T-Mobile is NOT owned by AT&T... yet... The deal hasn't gone through yet. T-Mobie's US network is not compatible with the iPhone. Lots of things don't work right. There is not, and never has been an unlocked 3G sold in the US. Don't know where the phone originated, but more than likely it was in the US. If that's the case, the phone has been hacked/jailbroken to get it to work.
Have you tried doing a restore or restoring the phone as new? I have to warn you, if you do so and the phone is hacked/jailbroken, it will re-lock to AT&T and will become unusalbe. I think your best bet right now might be to save yourself a lot of grief and just upgrade to new phone from a legitimate source.
I would never even consider buying an iPhone on ebay. 99% or more are hacked, jailbroken and/or stolen. -
My Iphone 4 quit. it has a charge. it was on a table. i checked the time and it never came on again.
Please help.
SharonHold the HOME and SLEEP buttons at the same time until an Apple logo appears. If it hasn't appeared after 20 seconds of holding charge it for 15 minutes with the wall charger and try again.
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i have purchased a iphone 4s second hand used and when i tried to update its software, it is asking for apple id . i dont have contact with the person to whom i have purchased this device now what should i do
You can't do anything. You have encountered the activation lock. Unless you have some sort of contact with the previous owner you have bought a very expensive paper weight.
You can find out more about activation lock from Apple's site here: Find My iPhone Activation Lock - Apple Support -
i have an iphone 3gs i was wondering if i can bring it in and update it to the iphone 4s, i have an i phone 3gs i was wondering if i can bring it in and update it to the iphone 4s
Sure, bring your 3GS in and they will give you about 10% off towards the cost of a new one. You would be far better off to sell it yourself.
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I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?
Welcome to the Apple Support Communities
If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
2. When you have finished creating that user, open > Log Out, and log in your new user.
3. Open System Preferences > Users & Groups, select the old user and press the - button to remove the user. If you want, you can select the option to remove the Home folder of this user, so you will only have the Home folder for your account -
I have a iphone 5, purchased dec 2013. Had no problems with downloads and syncing until yesterday. I updated to the latest 7.1.1 and now my purchased ringtones have bern deleted from my library and my phone, Where are they ????
I have gone to download again and told i can purchase them again
But there is no option to download all ready purchased items..
Can you provide an explanation and solution .Are you using the same Apple id as used to originally purchase them
and are you using iTunes on a PC/Mac -
i have iPhone 4s and i switch find my iphone on ! my problem that i have kids who know my apple ID and they put it like more than 10 times and they block it. my iphone wouldn't open or format in right way. plz help
If your kids blocked the phone by repeatedly putting in the wrong password for the lock screen, follow this help article to unlock it again:
Forgot passcode or device disabled
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