I have an iphone 4 and trying to upgrade ios 6, downloaded the version and when trying to install get an error that i need internet, i have internet of course... please help...
I have an iphone 4 and trying to upgrade ios 6, downloaded the version and when trying to install get an error that i need internet, i have internet of course... please help...
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.
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Please help, thanks in advance all1Hi eggroll77,
Welcome to Apple Support Communities.
That alert codes does suggest there is a USB related issue. If you haven’t already, try the troubleshooting suggestions in the article linked below.
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Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
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Click to view full size
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http://support.apple.com/kb/ts1368
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