I have an iphone 4. I recently updated to IOS 7. Now when I am talking on a call, the mute or speaker button will activate. Very frustrating...help. How do I turn it off?

I have an iphone 4. I recently updated to IOS 7. Now when I am talking on a call, the mute or speaker button will activate. Very frustrating...help. How do I turn it off?

My iPhone 4 has the same problem. Other people I know have similar issues. Other threads in the forum have commented that there could be a problem with the screen proximity sensor that is triggered by your ear being near or touching the on-screen mute or speaker button. They claim that an external case or a screen protector could cause the proximity sensor to malfunction, or possibly the screen needs to be cleaned. I tried putting a non-conductive thin cover over the phone, and it did not help. In my opinion, the phone works as designed. Other than switching to another brand phone or Apple fixing it with a functional iOS update versus a pretty iOS update, I've only found one solution, which is to use a headphone/microphone or a hands-free device. Of course, using a headphone/microphone is often inconvenient.

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