I have an iPhone 4S and I cannot get the iMessage feature to work. I've done the fix that was online and it still won't work.
I need help getting the iMessage feature to work. I've done the fix that is shown online several times and still cannot get it to work. Are there any other suggestions out there to fix this problem?
HI,
What was "the Fix" ?
Where was it On Line ?
So your iPhone is on a Wifi network ?
You have gone to Settings > Messages and Enabled Messages.
You cannot then send iMessages from your iPhone Number ?
You should be able to sent to other iOS devices that are using other iPhone Numbers or Apple IDs or to Macs that are running Messages with the iMessages account enabled and those may also be using iPhone Numbers or Apple IDs depending how they were set up.
On the iPhone in Settings > Messages you can then add an Apple ID
You can then chose to Send from the Apple ID or iPhone number as the Start from option.
Adding the Apple ID links the Apple ID and iPhone Number and if you have a Mac, and are running Messages with the same ID, they will sync (Display on all Devices) all the subsequent iMessages you receive.
9:27 pm Thursday; December 26, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
Similar Messages
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I have an iPhone 5 unlocked but cannot get a payg nano sim for Vodafone uk. Any suggestions ?
I have an iPhone 5 unlocked but cannot get a payg nano sim for Vodafone uk. Any suggestions ?
If Vodafone does not provide a nano-SIM card, there are no suggestions. Not only is the nano-SIM card smaller, it is also thinner, so cutting a micro-SIM card down to size wouldn't be enough to fit.
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Here is the result of my iTunes Diagnostics Report. Please HELP!
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP Pavilion g6 Notebook PC
iTunes 11.1.5.5
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number (Removed)
Current user is not an administrator.
The current local date and time is 2014-05-02 12:50:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: { }
Description: Microsoft Wi-Fi Direct Virtual Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Ralink RT3290 802.11bgn Wi-Fi Adapter
IP Address:
Subnet Mask: Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Fri May 02 11:50:41 2014
Lease Expires: Sat May 03 11:50:41 2014
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall. (This is incorrect. It is enabled).
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-05-02 12:47:06.
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 7.1
Serial Number:
iPad 2 running firmware version 7.0.4
Serial Number:
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Hello,
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
help please...I cant download a movie I purchased
The very first thing that I would try is to restart your iPad and try again. Hold down on the sleep/power button until the slider appears on the screen and slide to the right to power off. Hold down on the sleep/power button until the Apple logo appears on the screen to resetrt the iPad, after it starts up, try the download again.
Another thing to try is to reboot your router. I realize that your WiFi is working, but sometimes this can kick start problematic downloads. Unplug it from power for about 30 seconds and then plug it back in again. Try the download again after the router starts up.
Something else to try that involves a few more steps ..... Close the iTunes Store app. Sign out of your Apple ID. Reset the iPad and then try again.
Double tap the home button and swipe up on the iTunes Store thumbnail preview window to close the app. Tap the home button. Go to the home screen. Go to Settings>iTunes & App Store> Apple ID. Tap your ID and sign out. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen and then let go of the buttons and let the iPad start up.
Go back to Settings>iTunes & App Store>Apple ID. Sign in. Go back to the iTunes Store app and try to resume the download. -
I have had the same issue with my Ipod Nano (bought 2011). It would not show up in Itunes on my macbook unibody (2009). Please help!
Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy -
I higlighted a portion of an email I was forwarding so I could delete that part, and somehow during that process, the entire page reduced in size to the point that it's too small to read. I have no idea how I did it and I can't get it to return to normal size. Logging out and back in doesn't help, nor does shutting the computer down and restarting. My wife's email is normal size, and MY email is normal size when I use Internet Explorer, but not with Firefox.
Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
* http://kb.mozillazine.org/Zoom_text_of_web_pages -
Help anyone?
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
My iphone just shut down and i cannot get it started again
my iphone just shut down and i cannot get it started again
Hey Barry,
It really depends on the circumstances. If you haven't powered your phone off yourself for quite some time, sometimes kinks can just happen and this sounds like one of them. Every so often on mine I will have to use this method but it is in the very minority of occasions. -
My Firefox crashed with important information on it!!!
My Firefox has been crashing every day sometimes several times a day. I have emailed your staff back many times looking for a reason for the crashed without any response. I have been able to get by because I would restore the settings and continue what I was doing. WELL….this last crash has disappeared from any way of getting it back and IT HAD SOME REALLY REALLY IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE THAT OPEN WINDOWS FOR ME. IT IS REALLY IMPORTANT!! I NEED SOME DESPERATE HELP NOW!!
Thanks,
NickNick, sorry to hear about that. I'm not sure where you are sending the emails, but if you use the form to submit your crash information, that goes into a database for review by the developers instead of coming to the support volunteers here.
Did you try the History > Restore Previous Session command? Firefox sometimes saves form data in the session history. This data may age out, so you should use that menu item as soon as possible.
Going forward, consider installing the [https://addons.mozilla.org/en-US/firefox/addon/lazarus-form-recovery/ Lazarus: Form Recovery] extension if you are filling long forms and Firefox is unstable.
With respect to the crashes, there are many possible reasons for Firefox to crash. Have you reviewed the help articles for diagnosis? For example: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]. -
I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?
I just went through this same process.... I changed my credit card, double checked billing info, changed my password, I restored my phone, but the misake I made was I kept restoring it from my back up.... Finally I went to Apple Store.. and sad to say that you have to do a restore, and DO NOT restore from back up.
I used Gmail so I didnt loose contacts or email.. but I did loose all my text messages and history of that.
So, I had the EXACT same problem and it was a software issue.. you have to restore your phone to factory settings and start all over.. BLOWS I know! -
Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?
Here's a good troubleshooting article about imessage "waiting for activation".
http://support.apple.com/kb/TS4268 -
I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone
When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.
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I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone. I would perfer using outlook but will settle for the Imac calendar
It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion -
Hi, i have lost my iPhone's iCloud password and i cannot get an access to it now because i have activated " Find my Phone " , and i couldn't remember neither the emil or password, please help me if there is anyway to bypass this process please!!
Start here: https://iforgot.apple.com/password/verify/appleid
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