I have an iPhone 4S that won't charge. I have tried with 5 different cords and 2 wall plug but it won't connect. It will work if I plug and unplug my phone for 20 minutes. Please help me!
I have an iPhone 4S that won't charge. I have tried with 5 different cords and 2 wall plug but it won't connect. It will work if I plug and unplug my phone for 20 minutes. Please help me! Do I need a new phone or is this something that can be fixed?
Clean out the charging port--make sure there's no dust or debris in there. If that fails to solve the issue, bring the phone to Apple for evaluation.
Similar Messages
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One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?
Deauthorize all.
Then authorize the active computers. -
I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?
Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling -
I was updating my iphone 4 wirelessly to ios7.0.2 ,after downloading the software it stated to install but i never got started again. only apple logo is appearing on the screen ....please help me out ..thanks
Hello taranpahara,
The following article provides steps that can be quite helpful in getting your iPhone updated.
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Cheers,
Allen -
Hi, I have an Iphone 3g that is "Not" jailbroken, nor do I want it to be jailbroken. However, I had been having problems with it shuting down and not starting again. So, I tried to update and restore only to get an "error" 1015.
It is now stuck on "connect to itunes"
Any help would be great as this is a factory unlocked phoneApple in no way blocks devices.
Carriers can blacklist devices from their network. If that is what has occurred, only the carrier can remove the blacklist. This should have nothing to do with your ability to activate the device and use it as an iPod. -
Ipad 2 gone completely dead...not responding to reboot or charging..last check with service station last week said battery was in good shape, needed software update...how to go about it...please help
By reboot do you mean pressing and holding both the sleep and home buttons for about 10 to 15 seconds (after which the Apple logo should appear) ?
If you can't get the iPad to switch on then you won't be able to update its iOS version -
My iphone 5c has no battery life left and is unable to charge, there for unable to power on, I have tried the chargers and cables which all work fine in other devices, I am now stuck with a dead iphone5c that I need fixed
Am also having this problem. Daughter's iPhone 5c failed completely the other week after experiencing the same problem. We had a replacement phone provided that I picked up on Friday, and still have exactly the same issue with charging.
Have bought a brand new Apple Lightening cable but no joy - when switching on the phone the battery is showing as dead with an image of the lightening cable (assume this means it wants a cable plugging on). No joy with any other cables, all of which incidentally work on my own iPad Air.
Strange as well that this started happening once the IOS8.3 upgrade was loaded. With my iPad, I have not upgraded the IOS and it works fine.
So unsure if it is a software or a hardware issue. I've tried rebooting by holding the Home and On-Off switches, tried connecting it to iTunes which doesn't show the phone nor does the computer recognise it as an external device.
Really am tearing what's left of my hair out with this one - have already had three visits to the Apple Store at the Trafford Centre and can't face another......help!!!!! -
I got a refurbished mac yesterday, and it disent have the latest osxlion software, and i think it has snow leopard. When i clicked software update it says my software was up to date. Please help me get it freee, because i was supposed to.
Apple includes Lion with its refurbished products. What you bought was a used computer. The best course of action is to try to get your money back and buy a factory-certified refurbished computer. Otherwise, you are likely buying someone else's problem.
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I can't hear my callers but i hear them sometimes. It makes some weird cracking sound.
Apple just announced new products. It is ALWAYS busy this time of year. You just have to deal with it.
Alternatively, you can contact Apple Support and get assistance that way. Worst case scenario, they'll require a $19 fee to troubleshoot your device over the phone, which is refunded if it turns out you have a hardware issue.
Try them at https://getsupport.apple.com or 1-800-MYAPPLE and see if they can help.
But also try this:
Basic Troubleshooting Steps when all else fails
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
I have an iphone 4S that the battery charge always shows 1%.
When I plug it in it seems like it charges up but the indication doesn't move from 1%. I have been operating normally otherwise for the past 8 hours without recharging and it still shows 1%. I have used different chargers and it does not make a difference and have tried shutting it down. I think it is operating fine, just indicating the wrong battery charge. Has someone run across this before? What can I do to fix it.
Hi Tim,
Since the battery is holding a charge and the issue is persisting after a restart, a restore should resolve the issue.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore.
Additional Information
If you get an error message, find out how to fix most update and restore errors.
If your iOS device with cellular service doesn’t activate after restoring, find out how to fix activation issues.
If your iOS device restarts repeatedly or isn’t responding, for example if you see a stopped progress bar or no progress bar, put the device into recovery mode and restore it again.
-Jason -
I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browsers, fire wall and virus protection off and also to download the trial of Adobe Premiere Elements 13 but result is every time same.
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
I have an iPhone 4 thats i was trying to fix and now it will not turn on at all is there anyway that i can access my pictures and contacts from my new phone or pc? Aslo the are both on the same apple id but i dont know if that would help or not.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
What do I do. I just turned my iPod touch 5 on for the first time in about two months and it telling me that it is disabled for 23,079,134 minutes please help anything would be good I also have not backed it up for a while now
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
I have an Iphone 4s that I am trying to link with a Mercedes-Benz (the car has COMAND) cradle. It stays connected for a second or two and then disconnects. Any help or advice please?
Are you having problems connecting to other devices? If not, have you contacted your Mercedes dealership to discuss the issue? Have to checked to see if there's a firmware available for your Comand system? Have you deleted the pairing with your car and then re-paired?
What have you done to troubleshoot so far? -
I'm trying to update my iPhone 4s to iOS 7.1.2 and it just froze on the screen with the apple and the loading bar, it won't move and it's been like 45 minutes PLEASE HELP!
iOS updates can take a while, try back in an hour or so. My iPad took half an hour for an incremental update. And that was on a fast home WiFi.
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