I have an iPhone 4S with broken speaker right now, I took it to the Genius Bar and was told to pay $199 if wanting it replaced. Is there anyway I could, get an iPhone 5 instead of 4S, even for a more expensive cost?
So here's the thing: a few days ago I found the volume of the speaker on my phone going very low when I pick up the phone, I could barely hear anything. We took it to the store and was told that we'd pay $199 if wanting it replaced, or getting an iPhone 5 for $130 for a maxplan. Ok, so it's next to impossible for me to give up my plan cause you can't find a plan nearly as good as mines at this price. Then is there any other way to get apple to give me an iPhone 5 instead of 4S even for a expensive price??
No.
All warranty or out of warranty replacements are of the same model only.
Similar Messages
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There is no sound in one of the earphones I received with my iPhone. My iPhone is still under warranty, so can I just go to the genius bar and get replacement earphones?
You may wish to make an appointment first. Otherwise, you may face a long wait
due to the extra business being generated with all the people getting
help with their newly acquired holiday gifts. -
I have an older model MacBook that all of a sudden just stopped working. I originally got the apple logo but it would load no further than that. After reading other posts I tried the Command-Alt-P-R reboot option. It worked a few times and I was able to reboot the computer but now it just loads to an all white screen. I took the computer into the Genius Bar at my local Apple store and the "genius" did not even try to turn on the computer or look at anything. He just suggested I try to sell it on ebay for the parts and purchase a new computer. He said it was pointless to do anything else. I was pretty disappointed by this response especially since he didn't even look at the computer at all. Just hoping someone has a suggestion as to where to go from here!
Thanks for the help.Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?
Did you try to connect in recovery mode, explained in this article?
If you can't update or restore your iOS device -
so ive had my ipod touch 5 gen for 8 months and the charger i got with my ipod has stoped working is there anyway i could get a new charger(the wire) without paying any money? if so where do i go? i still have my reciept of my purchase btw
Also if anyone lives in Auckland(NZ) where is the apple store or do you know any other stores in auckland that can get a charger from that are apple certified
ThanksThe cable carries the same warranty as the device with which it came. Bring it to Apple. If a hardware defect is noted (and not misuse) then the cable will be replaced.
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About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!
I've had my new one for less than 3 weeks. What gives? I'm loosing faith in appleno body?
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My MacBook Pro got wet and I lost all of my childs photos from the day she was born. Is there anyway I could get these pictures back from my iCloud? I actually care more for getting the photos back than I do my laptop. Please help! Thank
Welcome to the Apple community khnkOliver.
I assume these photos, or at least not all of them weren't in photo stream.
You should be able to recover your photos from a back up. -
Is there anyway i could get my ipod fixed even if somethings inside of it is damaged? Ex: Touchscreen, Camera//
Yes. Apple will repair it and their prices are:
http://www.apple.com/support/ipod/service/prices/#us
There are also third-party places like the following:
http://www.iresq.com/
http://www.digiexpress.us/biPadb_c_42.html?gclid=CLOUu5T106UCFcbc4AodwW3UlA
http://www.irepair.com/ipod-touch-glass.html -
Is there a Mac guru who makes house calls in Concord, California.? I'm getting finger pointing between the Genius Bar and Adobe Support. It;s been a week and I'm at my wit's end.
I upgraded from OS X 10.4.1 to Snow Leopard 10.6.8. After lots of application problems I took the computer to the Genius Bar. The computer upgrade was given the "thumbs up". They said the problems are with licensing issues with Adobe Creative Suite 4. The other application problems could be resolved by just uninstalling Microsoft Office and reinstalling it. The Microsoft Office reinstall seems to have gone well, however it is still slow to open and the color wheel spun extra-long on this morning's first opening.
We are operating two accounts on our one Mac Pro computer. Since the upgrade, we can not both have an Adobe application open at the same time. They work fine when only opened on one desktop, but we get an "ATM Subsystem Failure" notice when the program attempts to open on the other desktop. I've spent many hours on the phone with Adobe, they helped me remotely to reinstall CS4, but the problem remains. Finally, last night, the tech guy said that it has to be an Operating System failure and to take the computer back to Apple.
Frustration prompted my writing. I have a call in to someone local who may be able to help, who knows! -
my mac space was full, and i noticed that i had 10,000 images, so i deleted all of my images and emptied the trash, now i they don't appear on iphoto or anywhere, is there anyway i could get all of those images back so i can then store them in a device?
yes, its the macbook air and mac OS X 10.7.4, not sure how that goes, about the time machine and time capsule, i only started using it today, when they were already deleted, also read at the support and help of iphoto, that if you delete your images from the picture folder that the images will be corrupted permanently, does this mean there there is no actual way of getting them back?
Thanks for the help x -
I have highlighted words in an .iba file. Now I need to increase the space before (and/or after) the paragraph it's contained in. If I increase the space after, the height of the highlighting increases also. Is there any way around this?
http://www.apple.com/feedback/kaywerty wrote:
A rather long winded way of asking if anybody knows if it's possible to have multi-windows open
It's not possible.
Suggestions here -> Apple Product feedback -
i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
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i recently upgraded my OS, all my data is backed up on my laptop, to restore the data i need to enter the password to my phone data backup, which i forgot, is there anyway i could get back?
No. If there was a way of getting hold of the password, it wouldn't be much of a security system, would it? The backup is lost if you can't remember.
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Will they replace my iphone 5s battery at the genius bar and if so, for what cost?
will they replace my iphone 5s battery at the genius bar at my appointment, and if so for what cost?
You will have to ask if they are equipped for that.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Why are all my songs greyed out on my I Phone after I recently ugraded to 5.0.1?
Tried to sync and still no luck. The genuises at the genius bar blamed my PC and had no answers.
Can anyone help, Pleeeeeseee?You have two choices, however, choice one will only work for your 3GS: Download & Install this:
http://support.apple.com/kb/DL1575
If you get an iPhone 5, you will need to purchase 10.6.8 & then update to iTunes 11:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
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