I have an iPhone 5 16 GB and its been freezing alot and closes out of safari and my games often and my maps freezes alot, and also i just got the notifaction to update my phone to 6.02 i think it is until yesterday.
I have an iPhone 5 16 GB and its been freezing alot and closes out of safari and my games often and my maps freezes alot, and also i just got the notifaction to update my phone to 6.02 i think it is until yesterday. I'm still under my 90 warranty with apple. would they give me new one thats not glitchy if i brought it to the genius bar?
i just took it to the apple store i was late but the guy made me an appointment for friday, he left a comment for the appointment so i just go in they replace it i have my phone backed up through icloud n itunes, shoule i erase everything on my phone b4 taking to them or do they do that
Similar Messages
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Hi, I have an iPhone 5s, recently its been a lot hotter than usual, also the battery life is going down a lot faster than usual, and it takes absolutely ages to charge up. There must be a serious problem with the battery, any ideas? thanks
Apple can replace the battery for $79 US.
http://support.apple.com/kb/index?page=servicefaq&product=iphone -
Hi everyone, I just got the new iOS5 update for my iPhone 3GS. I receive a message saying that "Your SMS mailbox is full. New messages cannot be recieved until you delete some messages." I deleted all of my messages but still could not receive texts after restoring and restarting my phone. Can anything be done to remedy this??? Thanks!
Apple is screwing the pooch on this one. Need to call in and be vocal.
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when i hooked up my ipod to my computer and opened itunes it wouldnt connect to it. therefore i cant add music. why wont it show up, or sync? i just got the itunes update also so i dont know how to add music to my ipod if it changed.
Hello AnthonyHamilton,
The following article can help get iTunes to recognize your iPhone again.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?
downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.) -
I just got the ios 8 update but now my ipod 5 wont turn on
I just got the IOS 8 update but now my ipod 5 wont turn on.
If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
I have an Iphone 4 and lately the screen has been going dark but i know its still on because i can here it if so,eone calls me or text me .however this morning it went dark agian but i wasnt able to get it visibale agian i tried to hold down the home and power button but then ikt asked me to download or update itunes or it wanted me to recover it so i did and my phone went on for a few min but went off agian so i tryed to do it a few more times and i still dont know whats wrong with it
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
i get a software update unavailable when updating and trying to restore my iphone please help its been 5 days already
That's because your phone was jailbroken/hacked to unlock it. It is now a brick. Buy a new phone.
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hi can anone answer the question i have asked ??
Ques: Hi, I have a Iphone 5. Its a little physically damaged at corders of steel band and now its not getting boot up. I am from INDIA and what to know what is the excat procedure for my phone replacement. Phone is under warranty.goelAkash wrote:
now who is responsible ?? I think the apple care people are responsible as the phone was charging when they cleaned that charging jack. fault is at their end.
It doesn't matter that the damage doesn't appear to be related to the problem you're having. Once the phone is damaged, the warranty is void.
Forum etiquette note: you don't need to post the identical response three times.
Best of luck. -
Good day, i have concerns and problems, questions that i want an answer hope you can help me guys.. im Mark Alino from the philippines i purchase iphone 5s 32g gold color here at ayala istore cebu, city philippines since the date i purchase the phone i returned it due to a big hairline scratch in the middle of the screen and on the left side and i was so dissapointed. Afterwards the store tell me that i have to wait 15working days just to replace the unit and its been 2 weeks from now and i diddnt hear any feedback from them knowing the fact that i paid for thatb phone and its very expensive 40,000 pesos. please help me guys.. to solve my problems i think i have the right to complain or refund if they cannot gave the unit as soon as possible this is the contact no. from istore... please if someone read this pls help me im so down and please apple help me.
<Phone Number Edited by Host>There is no one from Apple here. We are users like you.
The only legitimate iphone sellers in the Phil are the carriers. You probably bought a gray market phone that was imported from another country. Thus the warranty is not valid in the Phil. The store is probably trying to replace the phone by sending it back to the country they bought it from.
There is nothing Apple or anyone can do here. You will have to wait until the store solves your problem. If they do not, demand a refund. Good luck. -
i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks
Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck -
I tried updating to iOS 8.1 but it have the apple symbol and a blue screen pops up and it restarts the process and its been going on about 3 weeks already. I dont know what to do? Is my iPad broke cause I just got that iPad in August.
Hi You may have a hardware fault take ipad to Apple Store. Ring then first to make an Appointment take box and you purchase paperwork they may give you A replacement. Before you do that Try a Reboot hold down power button & menu button hold both down until you see Apple Logo you may need to hold down for up to 30 Seconds But you may need to do this more than once. If it doesn't work take back to Apple Store. Cheers Brian
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i have downloaded a fil on itunes through my phone and its been stuck on processing for half an hour what do i do
I suggest that you try to use Tiny Umbrella to kick your device out of recovery
The link to download Tiny Umbrella is shown below
http://thefirmwareumbrella.blogspot.com/
On the right hand side of the link you will see links to download Tiny Umbrella
After downloading and opening tiny umbrella, Click on exit out of recovery. Hope that works for you. If it doesnt work, try to write a detailed description of your problem and what is appearing on your screen etc and we will go from there. Good Luck -
I have iphone 4 and the software is ios 7.0.2. I am facing problems with my phone. Since the last software update my phone has started giving problems. like it hangs sometime when i recieve an incoming call. The carrier status bar shifts down a bit and sometimes it vanishes automatically. I,m confused.
Secondly i have an update IOS 7.0.4 waiting in my Software Update menu. I have tried so many times to update my iphone but it always fails to update the IOS 7.0.4. Any body suggest anything regarding thisWow. Lots of help. Thanks apple
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